Dr. Andreou is knowledgeable, compassionate, has a great sense of humour. No pun intended, but you are in good hands if Dr. Cal is your Urologist. Excellent Doc. read more

In October 2024 Dr Andreou due to his negligence and medical malpractice killed my wife. The hospital has done everything possible to cover it up. That includes not releasing her medical records to her next of kin, her husband, her executor or her sole heir. read more

The doctor is very much aware of his secretary who treats everyone like crap. He still keeps.her working there for him. The doctor himself is very polite. Chooses to keep a very rude receptionist employed to deal with his patients. Receptionist that work for health care can be reported to the college of physicians under the doctors name unfortunately but if he has been made aware and she is still there it should be reported. I myself have had the conversation with him. Nothing has changed she is still rude.to many people I can see by a lot of these reviews. read more

Dr. Cal Andreou (Dr. A) saved my husband's life! Although still in the throes of cancer treatment, without the skillful surgical intervention of Dr A, my husband would not have been able to tolerate needed radiation therapy. My trust and faith in the medical establishment has been rekindled; there are knowledgeable, compassionate and caring medical practitioners in BC who can deliver difficult news in a gentle way, and suggest with honesty a way through it. Thank you Dr. A. for your guidance, generosity of time and humility. We are also deeply appreciative of the diligence and responsiveness of your office staff who have the daunting task of maintaining order in your extremely busy office. With much gratitude. Carol Mousseau read more

Prior Dr. Andreou C's surgery I was able to walk 1 mile on feet nearly with easy. After his surgery, my health collapsed, I could not even walk ten steps, I had blood urea for 3 days, and penis paint for one week. And after taking his 10 days serious anti-bio medicine, I lost any appetite. Thus my health became worse and worse. I had only lie down on bed to heavily gasp. I was very week, even till now I have not completely recovered to that situation in which I was operated by Dr. Andreou. When I met other other doctor, I was sent to Hospital and in there I was treated for 9 days. Although I did not file complaint about his terrible operation, because I doubt he may just don't not pay any attention to my just clinic result that I had heart failure and that operate would possibly cause serious result. Nearly two months later I was required to his appointment on 15th Jan. 2024. I and my wife went to 4th Floor in Jim Pattison and registered to enter the pre-exam room. When I knew this is for SECOND PRE-EXAM, I refused to process further. I told nurse and asked to let Dr. know that I fared to do again because my penXX painted for two days after his FIRST EXAM, and my health collapse after his surgery. I did not to process again. When we returned home, my wife DID CALLED to leave phone message: "we present to, but we don't want to process again." On 26th Jan. 2024 Dr. Andreou' staff called us. She insisted on charging us NOT SHOW FEE OF $75. My wife repeatedly explained that we did show and called and left message, that staff reacted very rude and insisting on to charge that NOT SHOW FEE because that Dr. not see me. I sincerely hope Dr. Andreou will not performs or encourage the Greedy, Arrogant and Unreasonable way. What should I do next? read more

such a bad front staff. my mother missed her appt and she was away and she never confirm her appt. when i called office they were like pay 75 dollars and than will book her. why to pay if she never confirmed. when she goes to see dr and wait there for hours who should pay her. receptionist so rude and ruthless Last time my mom got text that her appt cancelled. IT WAS SO HARD TO GET HOLD OF THEM AND CALLED JIM PATTISON TO CONFIRM IF SHE STILL HAVE APPT. IF PT DOES ANYTHING THEY CHARGE. AND IF ITS THERE MISTAKE WHO SHOULD CHARGE THEM BACK. SUCH A BAD STAFF AND SERVICE read more

My GP recently referred me for suspected prostate cancer to Dr. Andreou. I have since been positively diagnosed with prostate cancer, and I will need to have a surgery called "radical prostatectomy." In simple terms, I will have my prostate gland completely removed. A serious affair. Upon first meeting Dr. Andreou I was impressed with and comforted by his compassion, self-confidence and his apparent capacity to carry a giant patient load and still remain organized and efficient with the help of an impressive Receptionist staff. Dr. Andreou is SO busy that his staff double, triple, even quadruple appointment times! Whoever gets there first gets to see the doctor first. A bit of an aggravation, but as things go, it's worth the minor annoyance and extra waiting time. Dr. Andreou is known amongst his colleagues as one of the top urologist/surgeons available. I know this from having talked about him with other doctors. It' unanimous, this is a top doctor! My experience so far with Dr. A has been a learning experience. He really is VERY busy, and moves his appointments along with alacrity - as much as is possible. This means that as his patient you need to arrive organized, alert and ready to ask important questions that may be troubling you. Get right to the point, this man has no time to waste. At my first couple appointments with Dr. Andreou I sat there passively, as if expecting the doctor to automatically know what my troubling issues were. I learned after a couple of appointments like that to assert myself, aggressively if necessary, at the first opening, to get answers to some troubling questions. The way the doctor deals with questions I found to be quite remarkable, making him a really special person. He is, to put it in pop culture terms, an 'Empath.' (You know....from Star Trek.) He reads people. First, he welcomes your questions. When you query him, he listens to you carefully. Then the remarkable stuff happens: very subtly he tunes in to you. He is watching your body language, getting your mood, learning your comfort zone in talking about complicated issues. This happens so fast, you don't even register it! But you will feel well-served afterwards. I rate Dr.Andreou right at the top in his field. I'm trusting this man to cut my body open and remove an organ, something I would absolutely not trust to just any doctor. So maybe you have to wait a while for your appointment because it's been double-booked! The long wait will be worth it, because you're getting the best in the field. PS; FOR THOSE SNOOPS WHO MUST KNOW THE END OF THE STORY. Here it is: I BEAT PROSTATE CANCER! My surgery was perfectly successful. Dr. A said this was because 1.) I'm in relatively good health otherwise and 2.) I was diagnosed early. The cancer hadn't had time to spread anywhere. I had a 5-day "Holiday" in Surrey Memorial Hospital. (Anyplace where i don't have to cook or clean, I call a HOLIDAY!). Actually the food was fine. And I lucked-out and had a private room, even with a window with a view. How could the hospital experience be any better that that! Unfortunately, Dr. A's closure of my surgical incision sprung apart TWICE - he was away on 8 weeks' holiday - and the Emerg. folks really weren't competent to sew a person's abdomen up perfectly. So my scar is bigger and uglier than necessary. Oh well, I"ll wear hi-rise bermudas and swimming trunks this summer! Thanks for asking! Will Travis read more

Great bedside manner. Very professional and really listens to you. It is evident that he really cares about you and your health.

sadly i though that this was a good clinic and i also wondered what really happened, i never said anything wrong to anybody there as far as i recall i've been going there for the last 7-8 years and had no problems, but from the last 2 years i experienced little things like the lady 's desk being rude with me and especially prescriptions drugs never delivered even when i let them know. i guess they wanted me to go so now i hope they are happy, i don't think i will never ever find anything worse. read more

Lovely doctor to deal with unlovely circumstances. He really makes you feel like he cares and wants you to get the best care. He is quick with his appointments but he moves you into the next stage of whatever you need to do quickly, I always leave his office with progress and satisfaction. He seems to be compassionate of what you are going through and offers all the options for you, is never pushy or rushed, he is quick, but doesn't make you feel rushed. His long waiting times between appointments are worth it because he gets so many things moving in between them for you that you don't feel forgotten or frustrated. read more

Dr Andreou is a fabulous doctor . Be fortunate that you are lucky enough to have him help you . I never knew this was available . I had numbers in the high 30s and , higher when I started , I had less than a 5% chance to make it that year . Dr Andreou with out a doubt , saved my life . I was not even in his area . And told me up front it was a up hill journey . One other thing is going around to all of the different hospitals , workers always asked me , how come you have Dr Andreou , your not from his district, I would tell them that It was because my #'s were so high . They would look , see the #'s and , everyone all said the same thing . He's the best Dr's go to him .i knew that because my Dr went to him , that's why he knew to refer me to , because of my #'s . Anyways , I am 5 years now , so , when you go into his office , it's busy and a sign reads .please wait and be quite , people are . read more

I met Dr Andreou last night at Surrey hospital at 10.15 pm. I had been in the emergency since 5.30 and was despondent because much as the nurses tried They were unsuccessful at putting in a catheter for my prostate issue because of a blockage and I was in pretty rough .shape and in great stomach pain from the inability to urinate. I was told that the urologist on call was tied up for several hours doing surgery but would come to help me . I was feeling despair about my situation until he arrived. DrAndreou was comforting and very positive and even though he was unsuccessful in the first few attempts to insert the catheter. He persevered and finally was successful. I was so relieved and really appreciated his skill and endeavour from start to finish. I would highly recommend this fine urologist for his efficiency and supportive manner A top class doctor read more

You could not be in better hands. this Doctor is the best Long may his practice continue. George McLaughlin.

I am sure to be most unfortunate when referred to this Specialist by my family doctor. First of all I had to face the most Rude and Rutheless Medical Assistant (Receptionist). After cystoscopy when Dr Andreu asked me to come to see him in two weeks the MOA gave me appointment after 6 weeks. When I phoned her to explained the urgency and that Doctor wants to see me in 2 weeks, she promised to call me back. After a minute she phoned me back saying " Doctor does not want to see you till next 6 weeks" in such a Rude voice to prove that I was telling a lie to her that Doctor wants to see me in 2 weeks. Every time I go to this doctor appointment I am scared of facing such a Rude person. worst moa in industry. Doctor is overburdened with patients more than his capacity. I have never seen a more rude moa in my life. read more

The office staff are extremely difficult to deal with and very rude, which is a shame because the doctor himself is very good. However, dealing with the office leaves one angry and frustrated. read more

Recently my doctor, a G.P. referred me to a specialist by the name of Dr. C. Andreou, who is not only a urologist but a surgeon as well. After an initial visit followed by a biopsy, he shared the news that based on the results of that biopsy, I had prostate cancer. He, then, informed me of all the possible courses of action that I could pursue in regards to treatment. He did this in a knowledgeable, calm, professional and articulate manner, making sure to give as much information as possible, in terms of treatment options. He gave me as much time as I needed to make the decision which would be right for me. His demeanour and reassurance through all of this let me believe that he would support whatever decision I made in this area. This would be the hallmark for working with this remarkable man. He clearly, at all levels, knew what to do, what his expectations were and by example, expected you to do the same. You, after all, had a very vested interest in not only getting the best possible care and expertise you could find but also wanted it to be done with a top notch surgeon as well. You would also want a surgeon who had accompanying outstanding people skills as well. In other words, not only a top surgeon but one with an amazing "bedside manner" as well. Dr. Andreou was the whole package. So when I made the decision to have a radical prostatectomy, a complete removal of my prostate gland, I knew I would be facing major surgery and didn't want just anybody proceeding with such a delicate operation as this. I was extremely comforted when faced with the surgery because I knew I was in great hands and that certainly turned out to be the case. My surgery went extremely well as was the pre and post operative care I received too. I always felt cared for, listened to, as well as always feeling legitimized for any concerns, cares or questions I asked not only from Dr. Andreou but from his amazing staff as well. (more about his staff later.) Three other things I would like to point out about my dealings with this incredible doctor and his amazing staff of talented individuals. 1. Dr. Andreou does have a remarkable way to absolutely utilize every second you are with him. He is totally "tuned into" you and what you are there to discuss. Therefore, make sure you come to each office visit with points, concerns or questions that are relevant to your situation. Dr. Andreou is ready to share whatever information that pertains to your case with you. He is informed and expects you to come prepared as well. Although he has a room full of patients and you sometimes have to wait to see him, the wait is always worth it. He has so many patients because he is so good, so much in demand and seems to always be willing to take on "new" patients. Hey, when you are dealing with a "cancer diagnosis," I am willing to wait to see such a top notch doctor rather than being told he could see you in maybe two years. You are always able to book a timely appointment with him. Dr. Andreou is totally focussed on you when it is your turn to see him. How he is able to do this on any consistent basis is mind boggling when one considers how many actual patients this man would see on a regular basis. During your time with him, he is dedicated, committed by understanding you, listening to what you have to say and valuing you as a patient and a human being as well. 2. Many people say that he is considered one of the top, if not the best surgeons in his field. He has done this operation "thousands" of time, and is among the best surgeons in his field and so I felt confident that I was getting the best possible surgery I could get. I was extremely pleased with the quality of surgery that was performed by Dr. Andreou. 3. This doctor has an outstanding office staff as well. It is not surprising that excellence attracts excellence as well. His amazing office staff are kind, caring and as wonderful as he is. They allow him to be among the best in the field because they are simply the best too. How can they juggle so many patients, be tuned in to each and everyone of them as well as organize Dr. Andreou? Although I would not recommend anybody proceed with a radical prostatectomy unless it was a course of treatment you needed to proceed with; I know who would give you outstanding care from beginning to end with an amazing office staff to outstanding surgeon and doctor and that would be Dr. Andreou and his staff. read more