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    Pollo Tropical

    1.7 (71 reviews)
    Open 10:30 am - 12:00 AM (Next day)

    Order Pollo Tropical Takeout or Delivery

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    TropiChop Bowl with Chicken
    Jenny C.

    Used the e drive through and was very impressed with the speed of service! The serving size is quite generous as well and the cashier was very friendly.

    Nothing but a piece of cheese is on it!
    Chris L.

    I decided to give them another chance last night to see if they'd do better. The chicken was ok but this is what they delivered for key lime pie! Ridiculous!!

    Almost ate a ROCK PEBBLE. Not sure how that's possible

    Almost ate a ROCK PEBBLE! Not sure how that's even possible. Plus my dressing slipped all into my bag as well..

    C K.

    This is the worst managed place near me! I haven't ordered from them in months and decided to give them another chance tonight. Nope, they messed up again. No chicken on the crispy chicken Tropichop that I ordered and no cuatro leches cake that I ordered!!! They need new management there!!!

    Raw chicken

    I ordered food from door dash and my chicken came raw, i did not receive any utensils, the napkins i got were dirty, and the link wont even work to get my money back. EXTREMELY disgusting & disappointing.

    Dick S.

    Hands down the worst experience in a restaurant ever. Taco Bell is the Ritz Carlton compared to this toilet bowl if a restaurant. There were 2 other people there at 5.30 pm which dinner time. I asked how the ribs were and the counter guy made a face. To be fair, I knew the food looked old and had a funky taste. But I ate it anyway. I barely made it home before the most intense barfing attack happened for the next two days. Just seeing their commercials makes me sick. They're next door to Chipotle, go there

    What I was supposed to get

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    Photo of Tyler C.
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    5 years ago

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    Customer C.

    Tyler, thanks for the feedback! We greatly appreciate it!

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    1 year ago

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    Customer C.

    Helpful 3
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    6 months ago

    Fast service, fresh food. My gf and I waited like 5 minutes maybe less to get an order for 4

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    2 years ago

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    Customer C.

    We appreciate the positive feedback. It means a lot. Have a great day!

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    2 years ago

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    Customer C.

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    5 months ago

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    11 months ago

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    3 years ago

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    Customer C.

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    2 years ago

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    Customer C.

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    2 years ago

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    Photo of Denise M.
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    2 years ago

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    Customer C.

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    Photo of C K.
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    4 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    5 years ago

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    2 years ago

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    Customer C.

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    4 years ago

    Malisimo ,,,don't go ,,,food burns ,,,one star its too much ,,,!!!!!chicken its dry nasty

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    Customer C.

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    4 years ago

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    7 years ago

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    Customer C.

    Helpful 2
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    5 years ago

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    5 years ago

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    2 years ago

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    8 years ago

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    7 years ago

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    6 years ago

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    8 years ago

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    6 years ago

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    5 years ago

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    7 years ago

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    7 years ago

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    5 years ago

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    Photo of Patty W.
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    12 years ago

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    6 years ago

    They gave me cold food to the touch, I asked to reheat it n they gave me cold ass food agn, think they equipment fuckedd

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    Page 1 of 2

    Ask the Community - Pollo Tropical

    Review Highlights - Pollo Tropical

    I got the chicken tropi-chop with white rice, black beans, and lettuce and I'm all about their mojo pork and quarter chicken meals.

    Mentioned in 2 reviews

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    Pollo Campero

    Pollo Campero

    3.8(87 reviews)
    5.0 mi
    $

    My girlfriend had recommended that I try this place & today I did…read more I want inside the restaurant, directly to the ladies room, washed my hands, ladies room was very clean & neat; after washing my hands I went to the counter & placed my order, like my girlfriend told me to do, I order white meat chicken, grilled, with a side of pinto beans & a beverage.The food was priced right, the young man behind the counter was very helpful with helping me deciding on my side to have with the Chicken. I paid for my order & they give you a # plaque to put on your table, so they know where to deliver your food to.I got a beverage to drink & sat down at a table. My food came out Hot & looked tasty. (I didn't think of taking any pictures because I thought that it was just another chicken place.)It was served on a Real ceramic dish, not paper or plastic. And the utensils that came with it was REAL Silverware..not plastic. I bit into the chicken & i was royally impressed with the taste of it & how flavorful it was.(I personally am not a big Chicken eater).But there Chicken was Really Really good!I was impressed; and it wasn't Dry, like most white meat chicken is.I ate everything, & when inwas finished, I started cleaning up my space at the table & was ready to bring my plate to the counter, when the young man there, said to me, U can just leave it...we will tend to cleaning up for you.Wow.. I was shocked again. I was really impressed with the Service, The Cleaniness of the restaurant, the taste of the food & the price is paid. It will be returning for lunch or dinner.Thanlk you for a going experience.

    im an Uber driver and I picked up an order today. I was greeted by Lucia who checked and let me…read moreknow there would be an 8 minute wait until the chicken would be ready. she offered me a seat and was just so kind and pleasant. she called me up as soon as the order was ready and apologized for the wait. you are very fortunate to have Lucia on your team. she should be commended. she truly cares about the customer experience -Ted

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    Pollo Tropical - hotdogs - Updated May 2026

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