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    Pollo Tropical

    2.2 (94 reviews)
    Closed 10:00 am - 12:00 AM (Next day)

    Order Pollo Tropical Takeout or Delivery

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    Business Info

    POLLO TROPICAL ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for groups
    Good for kids

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    Steak Regular Tropichop
    Alexa G.

    Okay so I've been coming to this pollo tropical since they opened because I live in one of the neighborhoods right next to it. The quality of service has declined through the years. First they forgot to pack one of the meals I had ordered through the drive through so once I got home and saw what I was missing I had to drive back to get what food was missing. secondly I never thought I'd have to start checking how much meat they give me. I ordered a regular tropichop and when I got back home I looked at it and it literally only had 3 pieces of steak. Now I always order the steak tropichop but to give me so little of the steak is insulting it's like they were running out and just gave me what scraps were leftover. I'm angry and disappointed.

    Greasy French fries I weighed them they are 1.2 pounds
    Star B.

    Having to write awful reviews is not what I fill my day with. But this Pollo tropical should be closed. The health department needs to really step in and investigate this Pollo tropical. The food is so greasy that you can't help but wonder how old it really is this in particular is about the pork and fries (see the pictures that are attached). Except for the cashier who was a male white Hispanic and very young looking the people on the grill were sloppy the older woman who was at the counter was downright rude, sloppy and dirty. This is an older woman with like a reddish hairnet with very fine hair under the hairnet Hispanic darker shade skin and was very offended because all she wanted to do was speak Spanish and we did not. Without a fail all the containers that she packed or was given for her to cover were covered in correctly and the beans and the pork not only of myself but even other customers and Uber drivers were left unsecured. I seriously do believe that I will forward this message to the health department this place is beyond unacceptable. I am extremely disappointed the rice was below any standards the pork was marinating in at least a half a cup of oil and the beans were tasteless. The french fries I ordered looked as if they had picked them up with their own hands and threw the scraps in a bag also drenched in grease. Please do not take my word for it look at my pictures and judge for yourselves.

    a plate of rice with meat and vegetables
    Michael P.

    Honestly, dont write many reviews but this place has issues big time. I have done drive thru, walk up, curbside and mobile order, trying to find a way on how to get my food quickly and most importantly avoiding a rude team member. Never have had an issue with the food the problem has always been trying to get it and encountering again rude employees. Guess they dont know the math, customers dont buy they dont get paid and business eventually fails.

    bread and dip in a paper bag

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    2 months ago

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    1 year ago

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    8 months ago

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    6 months ago

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    8 months ago

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    8 months ago

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    1 year ago

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    8 months ago

    este pollo tropical tiene los mejore frijoles del mundo y el custumer service es el mejor

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    1 year ago

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    1 year ago

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    1 year ago

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    4 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    5 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    2 years ago

    Horrible service every time I place an order there is an item missing the people there seems like they can't read

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    6 years ago

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    8 years ago

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    Customer C.

    Thank you for your visit and come back again!!

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    2 years ago

    La liniera del daitron por el día es muy rápida muy buen servicio y por las noches la muchacha de la ordenes online es muy rápida también

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    4 years ago

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    7 years ago

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    7 years ago

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    6 years ago

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    5 years ago

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    5 years ago

    Place is terrible. Poorly managed, and the workers are not courteous! Not to mention, they barely speak English!

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    3 years ago

    Honestly. They are decent. They do the job. I've seen way worse. They are average. Hungry for Pollo? Here it is. I like them actually

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    5 years ago

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    3 years ago

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    12 years ago

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    15 years ago

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    4 years ago

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    3 years ago

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    7 years ago

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    5 years ago

    This restaurant is a mess. Almost no staff, long lines. My order took forever to be given to me and I had to go back to get it.

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    Page 1 of 3

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    Chefs on the Run Gastro Pub - Ño burger

    Chefs on the Run Gastro Pub

    4.5(473 reviews)
    4.4 mi
    $$

    Absolutely incredible! The service was great, the two waitresses were so helpful and fun. We got a…read moreChino Tainio chicken sandwich and a smash burger as our main courses. The chicken sandwich was SO good. The smash burger was also great, a classic delicious burger. For dessert we had the key like empanadas and wow. They were so perfectly crispy - I don't even know how they achieved that. 10/10 would recommend.

    Found this gem while in Homestead, FL. Located on a corner near Krome. This is a Puerto Rican…read morerestaurant with all the best Puerto Rican fare! It's decorated in typical hibaro fashion (iykyk). There is both indoor and outdoor seating. There is street parking and I think you might be able to park behind the restaurant. We couldn't figure out how to get there...lol. The service was friendly and the waitress gave great suggestions. For our appetizer we had the Alcapurria's. They were sooooo good! For my main, I had the El Yunque Burger. It was delicious! Had everything but the kitchen sink in it but the combo worked! There was even mofongo in the burger. My fiance had the El Pork Belly tapa with Truffle fries. The El Pork Belly was scrumptious! Fell off the bone with tostones or fried green plantains ( for my English speaking folks). The Truffle fries were also very good. I can't recommend this place enough! Go there when in Homestead. You won't regret it!

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    Mongolian Beef Stir Fry

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    Chick-fil-A

    Chick-fil-A

    4.1(19 reviews)
    1.8 mi

    Probably one of the best Chick-fil-A locations I have been to. Came in for a late lunch early…read moredinner and placed a pick up order to dine in. Food was hot and ready when we got there. While we were eating we were kindly greeted by Desiree who asked if we needed any extra condiments or refills. She was extremely pleasant and made us feel like we were in a dining restaurant and not fast food! Also saw they do weekly specials for free items which I have not seen at any other location. Excited for this location and hope the weekly specials and the kindness of their staff continues!

    I never thought I'd be writing this. Truly. As someone who has stood by the Chick-fil-A franchise…read morethrough thick and thin, through long drive-thru lines and packed lunch rushes, I feel nothing but heartbreak typing these words. Chick-fil-A Homestead has been my Chick-fil-A since the day its doors opened. I've defended it. I've praised it. I've chosen it over every other fast-food option without hesitation. And yet... here I am. Betrayed. I placed a delivery order, trusting--foolishly, it seems--that my meal would arrive whole. Complete. Supported by the sauces that give it meaning. When my food arrived and I opened the bag, my heart sank. No sauces. None. Not a single packet. Just dry food staring back at me like a cruel joke. I checked the bag again. I checked the receipt. I checked my soul. Still nothing. Let me be clear: this isn't just about sauce. This is about trust. This is about loyalty. This is about the emotional contract between a devoted customer and a restaurant that claims to value "care." Sauces are not optional. They are essential. They are the difference between joy and despair, between satisfaction and silent suffering. Eating Chick-fil-A without sauce is like watching a movie without sound--technically possible, but spiritually devastating. As I sat there with my sauce-less meal, I felt abandoned. I thought of all the times I chose Chick-fil-A Homestead. All the money I spent. All the confidence I had that this location, of all places, would never do me like this. And yet, here I was, forced to raw-dog waffle fries like some kind of animal. What hurts the most is that this could have been avoided. A simple check. A glance into the bag. A handful of sauce packets that would have changed everything. Instead, I was left with disappointment and a dry palate, questioning everything I thought I knew. I hope Chick-fil-A Homestead understands the gravity of this situation. I hope they learn from this. Because loyal customers like me don't just disappear. we grieve first. And today, I grieve the sauces that never made it home. I hope Chick-fil-A will make up for this mistake. Tyler and Luke...I excepted more from you guys.

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    Chick-fil-A
    Chick-fil-A
    Chick-fil-A

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    Pollo Tropical - hotdogs - Updated May 2026

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