Wendy's is so amazing except for the new AI server at the drive thru the server got our order wrong and we had to send back our food.

Food very warm, service was amazing thanks Micheal and blue shirt girl Ambiance made me feel great even after I had some crazy news read more

This Wendy's is horrible they need a new staff completely food is soggy sloppy and looks inedible almost every time I wouldn't even give it 1 star. Staff is rude and can never get anything right. read more

Nothing like going back to a place you avoided for years only to be reminded why you were avoided this place for years. A simple cheeseburger with ketchup and mustard. Only combo order could not be done well. Fries were ice cold, burger tasted like it was made from meat that sat out from last week and they didn't even put ketchup and mustard on it. Do not recommend eating at this place unless you desire to get a stomach virus read more

They make you reverse from second window to first window after paying to trick the timer into thinking that they are moving fast. THIS IS A HUGE HAZARD! I almost hit a car that was pulling up behind me. Just let customers wait at the window like every other drive thru! Who wants to pull all those maneuvers after a long day of work and just trying to eat. On top of that the food was terrible! What a waste of time and money! Go anywhere else but here!!! read more

Terrible service Refusal to serve breakfast during breakfast hours This is a terrible establishment and clearly has poor management read more

How can you state your business closed at 2 am and there were 5 cars that waited for 30-50 mins in line before 1 am happened and not take their orders? Don't waste your time, money, and gas to come to this location. They don't seem to care about customers whatsoever. I understand being short staffed and what not, but on a professional franchise business level this place should adjust their hours to what is appropriate to their needs and not turn away drive through customers that gotten there before closing hours that was shown and stated on both google and yelp hours then being confirmed by the business? read more

Wendy's - Store hours. 6 to 2 am. This is false. - Burgers Near Me - Homestead, Florida

App reader always "broken" after midnight (according to Hispanic female manager). Always unable to use or collect points.

Pésima atención al cliente una ves dentro me sacaron a esta misma hora porque según ellos debian cerrar el local y sacaron a todos los delivery. El peor trato de todos los wendys por eso es la peor tienda Terrible customer service once inside they took me out at this same time because according to them they had to close the place and they took out all the delivery. The worst deal of all wendys that's why it's the worst store read more

First of all I asked for a 10 piece nugget when they gave me FOURRRR. Next while I waited at the window some employee named Ariana proceeded to touch her hair, glasses, eyes, cap, etc. and then my food. With gloves on. What were the gloves for? I'll never know. It was so bad I wanna give you a zero but thats not possible so instead I give you. A one. read more

This not there best nasty cold fry's strawberry lemonade taste like water and sandwich look old and dark read more

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ZERO STARS IF I COULD. There is always a line they take one customer at a time from order box to window , the line you could be in for hours, I drove by tonight and the line was 8 cars in no one at the window picking up food I look in and they are joking around talking to each other instead of taking orders no idea how these people stil work there. Please get a manager and hire new people . I miss my Wendy's :( read more

The employees have always been friendly and most importantly competent.This Wendy's has been recently remodeled. The place has always been clean. The drive in traffic flow is a lot better than the other local competitors and the fact that they haven't screwed up any of my orders yet makes it a painless process for all involved. Wendy's continues to add new menu items, but still keeps the core favorites making each visit as adventurous or as familiar as you wish. read more

Wendy's - Storefront on SW 288th Street - Burgers Near Me - Homestead, Florida

Let me use the bathroom when I was about to piss myself. Also gave us extra chicken. Also the guy was nice.

Very poor store needs better service and proper training for both am and pm staff Never coming again should've listened to reviews first read more

0 stars if I could. I waited over half an hour and at 1:15am when reaching the speaker I was told they're now closed when they're supposed to close at 2am. No cones, no one comes out, a line of 5 more cars just sitting and waiting without any indication of closing early. read more

I've always come to this Wendy's and never had an issue, but the last two times they came today and a few days ago, the food quality was bad. The chicken nuggets actually made all of us sick. Also last time, the fries were drenched in oil and had no salt on them, this time there either overcooked to the extreme, or soggy and cold. Whoever is managing this Wendy's needs to get their act together read more

Worst experience ever! They messed up my order and the manager did not want to give me the two sandwiches I was missing nor did he want to issue me a refund. I even asked just for a partial refund and he wouldn't do that either. The manager there was super rude and completely unprofessional. Never going back to this Wendy's again. I only gave it one star to be able to write a review but they are not even worthy of one star. read more

If I could give this place zero stars I would. Incredibly rude staff. I wanted in line 30+ minutes only to get to the window to hear "we are not taking any cash" instead of sending someone outside to alert customers of the fact. Then we ask "is your Apple Pay system working" the ignorant asshole of a female proceeds to just repeat "we are not taking any cash" THE MANAGEMENT NEEDS TO BE FIRED FOR NOT SEEING HOW INCONVENIENT IT IS TO MAKE PEOPLE WAIT 30/45 MINUTES IN LINE JUST TO TURNED AWAY! read more

This location is just the worst. There hasn't been one time that I order through the drive through and my order is complete. Theres always something missing. This last time it was a whole meal. I mean, how do you miss a whole meal? I guess the employees are to busy keeping them selves entertained, instead of doing their job correctly. I get it we are all human and we make mistakes, but every time I've gone there is some sort of issue. read more

Very rude unprofessional staff. Ignored twice at register for assistance. Waited 20 minutes to inform them that I had a mobile pick up order. Staff was laughing that they were ignoring me I could see them laughing and looking at me. Once received order no thank you or sorry for inconvenience. read more

Worst place ever... do yourself a favor and wait in the drive thru line because no one will bother to acknowledge you at the counter and the manager kid his when I asked to speak with him. Shame on you folks at this location. read more

Went to Wendy's today giving it another chance bad idea... The food was poorly made, I asked for a chicken sandwich and got a beef sandwich. Baked potatoe was horrible... I don't think there's a manager on site... a lot of young kids working that don't care. The needs to be some supervision.. That's it for this Wendy's.... Horrible service.... read more

The worst Wendy's ever!! The idiots screwed up my order , refused to give me the missing items or give me a partial or full refund. The manager refused to come out to talk to me as the store was closed to dine in with only the drive thru open. They deserve less than zero stars!!!! They are idiots.... Really work their wage read more

The worst Wendy's that i have ever been to, the service was so poor the healthy and safety was another level,none of the employees or managers were wearing mask or gloves.There where missing items or don't feel like making them at the time. There were at least 5 employees at the drive thru area having a full on conversation while i was there waiting for my meal.Additionally they didn't give me my receipt even though i ask for it read more

Slow and untrained is under statement. They truly take the FAST out of fast food. Don't even attempt this place. Third time in a row and it's still a disaster. Move on. read more

We love this location! It's on our way to work, school, and church. They remodeled this location back in 2012 and it looks modern and upscale. I think they revamping all their locations with this look. It is super clean, friendly staff, awesome manager and great food. You can tell they take great pride in their food. I just love how their Burgers are not greasy anymore. All of a sudden, the grease is gone after 2010 or so. In my opinion, they have the best TASTING food in that business. Their Breakfast is a FACT the best in the business. Better Breakfast Burritos than their competition across the street. They don't do Pancakes but who needs it when you do: -Artisan Egg Sandwich -Mornin' Melt Panini -Oatmeal Bar -Steel Cut Oatmeal Huh!? Can you compare? This Seasoned Homestyle Potatoes are tasty too. This is a favorite stop for the entire family for breakfast. Saturday's are a special trip, and especially Sunday's on our Where are you? to church. When we go through the drive thru, there is the nicest lady who takes the orders and serve the food. I gotta get her name and update this Review. But she is a gem, give her a raise. I think the whole community knows about her because she is excellent! And she keeps many of us coming back. I am sooo glad I have a Breakfast serving Wendy's within 2 miles of my residence. I truly live in Paradise! Thank you. read more

Well while I was on my way home I happened to get hungry so I took a few bites of this sandwich gladly I saved the rest for later. So as I get home I opened my sandwich and looked at it this time & wouldn't believe it Mold!!!!! ‍ I went back to the store to see if they could do something about it and a employee with a nasty attitude seemed like he didn't care so therefore I wrote a letter to corporate due to the situation. read more

Wendy's - Moldy sandwich - Burgers Near Me - Homestead, Florida

This Wendy's use to be good, but last night was the last straw. Went late night last night with NO ONE in the line. Took the little girl a hot minute to try and take my order but when she came on she was laughing and sounded like she was playing around. Tried giving her my order only to have her repeat it totally wrong and playing around again. I just drove off. So sad to see good service go down. Went and sat in the long line at Taco Bell instead and got way better service smh read more

This place is horrible I find my self always sending the food back from raw French fries to cold sandwiches very unacceptable to serve food this way I will never come back to this location I rather take the drive to Florida city and on top of that when the food is sent back people give attitudes not a good experience at all . read more

Drive-through window literally took 34min. 10min in I got curious and decided to see how long it would take. I was in no rush and listening to a good podcast. Then when I get to the window, the order is wrong and they got pissed off at ME got noticing it?! This is the single worst fast food experience I've ever had. read more

Came in close to closing (~45 min). Took a while to place order due to short staff. Staff in no hurry to wait on us or prepare food. Food was decent at best when it arrived. 4 for $4...can't beat the price though read more

Slowest Wendy's in existence. It is fast food not a family steakhouse. I've been here a handful of times because I work near this location. Every time I come, no matter how long the line, I wait at least 20-30 min. read more

This Wendy's offers breakfast. The artisan egg sandwich with bacon and cheese is very delicious. The sausage gravy and biscuit has a fresh biscuit and a creamy and tasty gravy. Then there's the fresh baked oatmeal bar that's chewy and scrumptious. The staff is friendly and courteous. This is one of our regular stops. read more

What an annoying experience. Went through drive through, drove home just to realize my two orders of chicken nuggets were missing! That was half my order. I will not return here again. They are lucky my hubby waa with me or I would have gone off on them! read more