My Chick-fil-A on Kendall Drive deserves a little appreciation because I have been going here since they opened, and somehow, every single time, they continue to get it right. First of all, the restaurant is always clean, and every single person I've encountered there is genuinely kind and friendly. And when I tell you they have NEVER gotten my order wrong since I started going there... I mean it. Knock on wood *because I am NOT trying to jinx myself. But can we talk about the most important thing? THE ICE CREAM MACHINE HAS NEVER ONCE BEEN "DOWN." Not broken. Not being cleaned. Not mysteriously unavailable. Nothing. Every time I'm craving a cone, that beautiful little machine is READY. And please see the attached photo because that may genuinely be the most perfect Chick-fil-A ice cream cone I have ever seen. And the food? The tenders and mac & cheese are simply unmatched. Add a shake to the order and honestly, I have no complaints about life for the next several hours. I've been coming here since they opened, and the consistency, kindness, cleanliness, and of course the reliably operational ice cream machine have kept me coming back. 10/10. Five stars. Would absolutely risk getting the cone before eating my actual meal. read more

Chick-fil-A - P e r f e c t i o n - Fast Food Near Me - Miami, Florida

This is the third time out of four where I had to go back to get cookie crumbs for the yogurt. And the man who helped me said no problem instead of my pleasure. read more

First, they added more ice than Coca-Cola the serving was good but the chicken with only bread and chicken it was not for me cause first I was eating it and then I felt like a raw part and then when I'm here there's a black particles there all over a rat. I give me a 10 out of three, but the fries was good and amazing service. read more

The wrap was ok. Now the chicken tenders tasted like they were cooked in old oil. Horrible taste of old oil.

Forgot sauce. Did not realize until I got home. So sad. Can't even eat this dry chicken without it.

Food is good, nothing crazy. I like the salad for when you don't want a super filling meal. This chick fil a is slower than most, I guess because it's at a mall. People who ordered behind me were getting their food first. Same thing happened to a few other people and you can tell it's upsetting. It's in the food court so I can't really judge on the "vibe" of the place. Overall it's fine. read more

Chick-fil-A - Spicy Southwest Salad - Fast Food Near Me - Miami, Florida

One of mainstays of the Dadeland Mall food court that still draw crowds of devotees is Chick-fil-a. In the past three years I have become a loyal devotee as well and I am still in shock it took me this long. Here you find restaurant quality chicken nuggets and tenders. On our last visit we ordered the deluxe spicy chicken sandwich meal and the chicken nuggets meals. Here the meals include their famous waffle fries and a drink. The chicken here is the Star of the meal, the nuggets are juicy while not saturated in grease. The chicken sandwich had the right kick and lettuce topping was fresh and crisp. We usually make a weekly run for Chick-fil-a to kill our craving. read more

Chick-fil-A - The chicken nuggets!! - Fast Food Near Me - Miami, Florida

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Just can't go wrong with the great chicken sandwich for lunch and they have a great chicken and biscuit sandwich for breakfast. The service is always friendly. The food is always tasty and it's just a great place to grab something quick to eat. read more

I have been eating chick fil a for years. My first time having a problem with my food was with this location. DO NOT RECOMMEND

A staple in the Dadeland Mall food court, and frankly the only one in South Miami. A must have, and to me one of the better options in the food court. There is always a line here so that must say something good about the place before I even have to ;) A trick to beating the line is download their app and order ahead. Once you step into the food court press order and just go wait by the pick up line! They have many different chicken items to choose from. Chicken sandwiches, tenders, and salads. Their original chicken sandwich is amazing! One bite and you are hooked. Chicken is crisp, yet tender and the bread is soft and goes so well with the pickles they add. I also enjoy the grilled chicken club when I am trying to be healthier. You can substitute the fries with any one of their sides, and I personally love the superfood salad. Make sure you try their fresh brewed ice tea as well. They even offer some breakfast sandwiches. Also don't forget to try some of their signature sauces for dipping your fries or chicken nuggets! The Polynesian sauce is sweet and delicious and their honey mustard is perfect combo of mustard and sweetness. Their Buffalo sauce doesn't disappoint either. This place is perfect for the food court and perfect to grab a quick an tasty bite to eat. Customer service is always top notch as well. I come here time and time again! read more

Hello this place is amazing the first time I tried it I was in heaven and the milkshakes tastes like food made them and the fries are the best! read more

I recommend NOT going here. Fake customer service and they purposely didn't give me a top bread because I asked for cheese. Ofcourse the manager was nice over the phone but I will not be wasting my time trying to get into the mall to have shitty service. Highly recommend avoiding this place read more

Chick-fil-A - Spicy Chicken Sandwich - Fast Food Near Me - Miami, Florida

The absolute worst Chic fil A I've ever encountered. I did a mobile order for pick up. I walked inside, there is two different sections for pick up, one is not labeled differently from the other. There are two people standing at each pick up center. I walk over to the center closer to the counter. The two young men never acknowledges the fact that I'm there. Meanwhile, the ordering line is filling up, there's another employee walking back and forth to the other pick up station with orders. Other customers are coming in to the pick up line where I'm standing and the two workers here still aren't acknowledging anyone. I stop the young lady that's walking back and forth and asked her if there's a difference in the two pick up counters? She says no and ask me what's my name, I tell her my name and she picks my order up from the counter where I'm standing. One of the workers at the counter begins to speak, I'm like no save it, I've been standing here for five minutes and you haven't even acknowledged that me or anyone else is here. You've been on mute all this time stay muted. Mind you, unbeknownst to me, my order has been sitting there before I walked in. read more

I came to this Chick-fil-A for the first time at this mall. This is my favorite spicy chicken sandwich. It was so fresh soft bread, the chicken was very tender, and the temperature of the food was perfect. The young boy who took my order was so polite, kind, and said God bless you at the end. Thank you Chick-fil-A for your business and your cause. May the Lord continue to bless your business. read more

Chick-fil-A - Spicy Chicken Deluxe Sandwich - Fast Food Near Me - Miami, Florida

Get your curbside assistance together Chick-fil-a. Everything I pick up for a quick dinner between school and sports you forget something! Then I have a sad kid complaining to me. Please double check everything before you send it. Including the sauces!!!!!! read more

If you don't know what to get at Dadeland mall and you're hungry AF here is your stop. Some people talk about in and out burger like it's amazing. This is my in and out but with chicken. I love it. The combination of their amazing breaded chicken with a pickle and mustard. So good. This location is a grab and go area. It's not as friendly and quick as their main location but it's just as good and ok can shop and grab a quick bite to eat so it's super convenient. Not so convenient is the fact they close Sundays . No me gusta but hey I get it. If you want great breaded chicken and I forgot to mention their infamous waffle fries!!! This is for you. read more

I love the pick up system in the Dadeland garage! The app got some bug fixes and it is so easy to order now. I don't think they are open in the food court yet. So everything is pick up. They lined up all their spots on the north end of the parking lot by the food court. You order, get there, enter your space number, and they bring the food out to you. Hats off to this super hard working staff! They are endlessly bringing out orders in this busy place. It worries me a bit for their safety because they are legitimately working so hard to get people's orders out, I'm not sure they worry about the cars all around them! read more

Chick-fil-A - Pick up area in garage. - Fast Food Near Me - Miami, Florida

Chick-fil-A has the best milkshake I have ever tasted they flavors like chocolate, vanilla, strawberry peach I mean the best shakes that you guys will ever taste and they have the best customer service and you can order on the app or pick up and the staff are very friendly and nice and you could also eat inside and it's very clean and friendly family atmosphere. They're so nice and the restaurant looks amazing. and the food is amazing read more

Place is disorganized, gotten a wrong order last two times I went. Also, the customer service was bad, when I told them the order was wrong they rolled their eyes, shrugged and basically told me "it is what it is". Shocked read more

The food is good and the prices are reasonable. The food is too salty but it lacks customer service. The people are very dry and not friendly! read more

I came to order some lunch and I have to say the employees working there today are true heroes! It was pretty packed because it's one of the few places open in the food court. I saw every single employee working tirelessly and diligently to get the orders out fast. No one had an attitude and with everything going on it's admirable to see the employees giving 110% I hope the manager reads this because they all deserve some praise! read more

I rarely eat Chick Fil A but I know it must be better than this or I would make a note to never come back! Ordered the spicy delux sandwich & what I got was a tiny piece of chicken (came nowhere near filling the tiny bun) with 2 pickle slices. I would have returned it if I hadn't got my order to go. Seriously, shame on you! read more

I just wanted salsa for my burrito. So badly that I asked for it three times. Ultimately, it's my fault for not checking the bag, despite being the only customer at the store, for spending $12 on a fast food breakfast for 2 people, and for taking my LGBT ass there in the first place. 2 stars bc the burrito really was bussin. read more

The food there was super good! I always go there every Thursday because it's close to home and the service is great there. it's very convenient because it's in the mall. the ambiance is very nice!!!!! read more

They can't get an order right to save their lives on curbside pick up. Two of us ended up with the wrong orders! Is it so hard to match names with drinks and food order and deliver it to the proper car? Not Acceptable at ALL Chick-fil-a! When we tried to get the delivery crew person's attention he didn't even turn around and just kept walking away. Never ordering from this Chick-fil-A ever again. read more

So this location already had issues with long lines just from mall goers & they decide to add 26 parking spots where you can wait in your car for pickup orders. Genius now you can provide slow service to both mall patrons and your take-out customers. This was a fine idea for COVID when no one could go to the mall, now it's just a way to frustrate patrons. I won't be back. read more

Even though this is a mall food court location, this Chick-Fil-A maintains high standards and has great customer focus. You can expect to get consistently good Chick-Fil-A food here, including their excellent biscuits at breakfast time, and good sweet tea. Although they are often packed with customers, the team does a great job of providing expedited service with a smile. Watch for the annual coupon calendar ... it pays for itself in just a couple months. The real stand out here is the professional staff. read more

Excellent food and service. Always fast and delicious Spicy chicken sandwich is really good. read more

They are located in the food court in Dadeland Mall. Sometimes they could get really busy and the line could be so long. My favorite one is the spicy chicken sandwich with lettuce and no pickle! The spiciness is perfect! Their chocolate milkshake in this location is okay. read more

they quit giving military discounts after years of giving it. They were recently purchased by someone that doesn't give them any longer. Avoid at all cost. Terribly dumb. read more

The worst decision to stop operating curbside. no one is wanting to walk all the way inside the food court to order. it's not convenient and you should return to offering curbside if you want to continue attracting customers to this location. You offer curbside for Uber drivers. I will take my business to the new location on Kendall Drive and 117th. read more

Dirty grill. Ordered grilled nuggets for my toddler and couldn't feed it to her. You can see in photo all the residue. Should not be sold like this, especially for a child's meal. read more

Chick-fil-A - Fast Food Near Me - Miami, Florida

one star is too much. i had a 15 minute break and pre ordered my food for pickup . the app says it closes at 9PM but they decided to close at 8 pm and not even send a confirmation of cancellation. while i put " im here waiting" on app, I am wasting my break just seeing how employees make eye contact and decide 5 minutes later to ask me what i need help with. when i ask for manager manager decides to get phone number for a reward with a whole bunch of stock of food in front of my face . very disappointed because i wasted my work break and could not order anywhere else because i decided to trust chic fil a on their app. read more

When the lord needs a chicken sandwich, where do you think he goes? Pretty much the only place they take their time to fully describe and detail their sauces as if I was the last person in line and they didn't have a care in the world. I like not being rushed at the drive through window while I decide which combo I prefer at the moment depending on the craving I'm feeling. I will say I don't like the fries at chick fila because I don't find them crunchy enough. The breakfast items are hearty and luckily there's plenty of items available if you're looking to eat healthy. This chain is known for their incredibly friendly employees who go over and beyond to serve you despite any rush. That Polynesian sauce is delicious and resembles the sweet and sour you're used to tasting at other fast food restaurants but don't sleep on the yellow sauce because it's completely decadent to say the least. read more

This location has been great especially with COVID. They offer curbside and they are very efficient.

Chick fil a never disappoints! The drive thru line moved quickly and my food was ready fast!

I hate coming to this place after 7pm. The curbside pick up sucks! Theres always a problem with the system. And the employees never answer the phone read more

Best investment Dadeland mall has done in their food court! The entire staff is very nice they always welcome you with a smile and the efficiency is great! Even at times when the line seems extra long they create team work in order to make the line move faster than other surrounding places. The menu consists of a big variety of items, from salads to sandwiches. Yes Eat More Chik'n read more

Chick-fil-A - Healthy eating - Fast Food Near Me - Miami, Florida

Ya I know they are all religious and blah blah, but man I love Chick-Fil-A... its just food that makes me happy... now if I could only figure out why I always crave it on Sundays?? Additionally I don't know how they do it (especially in Miami) but every Chick-Fil-A has the nicest employees... its almost... creepy... like twilight-zone-ish... read more

Chick-fil-A - Fast Food Near Me - Miami, Florida

I will start this by saying this is my go-to chick-fil-a. I've been going to it since I was a little girl and they had the seating INSIDE the store in the food court. That being said, one of my favorite things to order is the grilled chicken wrap. I live 5 minutes away, so I'll get it delivered, pick it up curbside or eat in the food court. That being said, and WITHOUT EXAGGERATION, if I have ordered that wrap 100 times, that is 100 times they NEVER give me the dressing I request for it. 100% of the time I get the dry wrap with nothing. I either have to go back up to the counter and get it if I'm eating in, get off the car and get it if I'm curbside, or chuck that dry ball of lettuce and chicken in the trash if I ordered delivery. NEVER, NOT ONCE, is the dressing in the bag!!! It's on the receipt every single time, but never and I mean NEVER in the bag. I just ordered it delivery as I'm sick at home and I thought, there's NO WAY, they do this to me again. I WAS WRONG! At least they are consistent! I had a breakdown eating my dry wrap. Is it personal? Are they trained to NOT give the requested dressing to save a buck? What is the DEAL????? 2 stars simply for the nostalgia and everything else is always fine, but the dressing thing is just MIND BLOWING! I know you think I'm joking or exaggerating, but I really have never received the dressing when I first open the bag! read more