Really good and quick service. The chicken came perfectly fried and well seasoned. We thought the coleslaw was a bit on the chunky side, but we really enjoyed the plantains on the side. They had just the perfect ripeness when fried. We had a dine-in experience which made receiving the food in quick and seamless along with plenty of seating. read more

Pollo Campero - Coleslaw - Latin American Near Me - Hyattsville, Maryland

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The chicken was absolutely delicious!Both the grilled and fried chicken were very well seasoned. The Campero Fried Chicken was juicy, flavorful, and crispy. The grilled chicken had a wonderful char and the yucca was perfectly fried. I will definitely order takeout food there again! read more

Pollo Campero - 8 Pieces - Grilled Chicken Only w/ Yucca - Latin American Near Me - Hyattsville, Maryland

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Si le pudiera dar 0 estrellas eso le diera. El servicio en este restaurante estuvo horrible. Llegamos 40 minutos antes de cerrar y no me quisieron servir un chicken sandwich ni camperitos porque "ya iban a cerrar" pero después le sirvieron un chicken sandwich a la gente que estaba atrás de mi en la fila. La única empleada que nos trato bien fue Marlene. read more

While the food is good, it doesn't override the wait time/service. On Sept. 14, 2023 I placed an order at 6:56 pm with an estimated pick-up time of 7:41 pm. Knowing from previous experience that there is still a wait time, i took my time getting to the restaurant. I arrived at 8:15 pm, expecting to be able to pick up my order since I gave Pollo Campero a 30-minute grace period. Imagine my surprise when I got there, I was told I had 10 to 15 minute wait. I know understand why the last time I ordered from here was in August 2022. read more

When you walk into a burger joint, you expect them to always have burgers on hand. Same thing goes for an ice cream shop. A chicken place is no different. How is it that this place is ALWAYS out of chicken?! More specifically, how are they ALWAYS out of wings and legs? Just a note, if the wings and legs are the most popular items then you need to be dropping them mofo's back to back like Drake?!? Chile. I don't even have anything else to say b/c I started writing this review as I waited 12 mins for 5 wings b/c they were out and 12 mins later the lady tells me she only has 2 wings. Now that I'm back home and relaxed, I'm not even mad anymore. I just know I won't ever be back. Pollo Campero in Hyattsville is a JOKEE read more

Went there in March, used a credit card; just discovered someone there was really having a good time....Police notified...use cash at this location. read more

Delicious, well-seasoned chicken. Nice toothsome yucca fries too. Stick to these basics and you'll be happy. There's other stuff on the menu, but chicken and yucca is where it's at. This is juicier and more flavorful than American-style fried chicken, but they seem to cook to order (or at least not keep lots of pre-cooked chicken around like US-origin chains), so it can take a while. If you're dining in, you get a little number-placard so you can sit while you wait. Since the normal wait can be 15-20 minutes (based on two visits), consider ordering ahead online. Decent dining room at this location. The shopping center is a little rough around the edges, and parking is annoying (very little curb-side, have to deal with one of the two garages). But that's out of the restaurant's control. Expect a wait for the food, and remember it's not Kentucky-colonel style chicken, and you'll be happy. And you'll be even happier when you notice how inexpensive it is compared to the competition. read more

Don't waste your time ordering from this place I placed an order through uber eats around 5:20pm was 7pm and it keeps showing that they were preparing the order, WTF it's a freaking fried ck that if they were out of cooked chicken it won't take more than 30 minutes to fry more read more

Worst chicken ever!! I went there to get dinner for my kids everything was ok the lady said I have to wait 10 min for my chicken since I was getting 20 pieces so i said ok. The 10 minutes passed and she started to give out the orders she had before me and then she said my name but just to tell me I had to wait another 10 because she didn't have enough chicken to complete my order, this made me very upset because my kids were waiting and they were hungry. She gave the option to complete the order with grilled chicken at the beginning I hesitated a little bit because I wasn't sure if my kids were going to like it but since they were hungry I accepted. I giving 1 to 0 stars because when I came home and checked my chicken this is what I got. I cannot believe they gave me this chicken like this shame on this people this was my kids dinner Horrible horrible horrible pollo aguanoso y de paso QUEMADO. read more

Pollo Campero - Shame on this people serving Burned chicken - Latin American Near Me - Hyattsville, Maryland

I love this place! Great food, great service and reasonable prices. This small chain started in Guatemala and worked their way up here, and I'm so glad they did. Their fried chicken is spot on, the fried chicken sandwich ought to be making Popeye's nervous, and they have a wide selection of sides to accompany the chicken ... I especially like the fried plantains. The only downside -- parking can be a bear, especially at lunchtime. But it's worth the hassle. Another plus -- the restaurant is spotless clean, the staff are all wearing masks and social distancing is in effect. read more

ive loved every pollo campero ive been to but this one specifically i will not be revisiting. bad service and forgot food.

I had never been here before, but my family was invited to a fundraiser at this Pollo Campero, so we visited for the first time. It will probably be the last. We arrived about an hour before they closed, but you would have thought we had arrived two minutes before closing- we were told the chicken we wanted was sold out, and a lot of the side options were already gone. They even were out of some of the drink options. And we were told this about four minutes after arriving at the counter and waiting (the staff was in clean-up mode and didn't want to be bothered). Staff was not pleasant, even a little rude- I swear they were all trained NOT to smile. No "Can I help you?" or "Thank-You", just blank stares and unaccommodating service. The food was brought to us- the chicken was slightly warmed over, one of the sides was cold. I didn't have the time or heart to bring it back and ask for another warm-over- they probably would have burned it. Serious, that was the attitude. The chicken had a fatty texture to it, and being only slightly warm didn't help. The only redeeming value for this place were the sides (although one came back cool in temperature)- the coleslaw was decent, but nothing special; the yucca fries were good, better than most places (and they were warm!); the beans were tasty, but cool in temperature. When we finished, which was about 15 minutes to closing, they had already barricaded the dining area with those queue rope stands, as if it was their way to say "GET OUT!!". I had to forcibly move the end one so my 4 year-old daughter and wife could leave. I tried to make visual contact with what appeared to be the manager at the front counter, but he was too busy rolling his eyes because another customer had just come in. "Heaven forbid we need to deal with ANOTHER customer!" This place needs a serious makeover- leaner chicken that is hot when served, staff that are willing to cook more chicken when needed (and make more sides), and ensure all cooked sides are served at least warm. Also, closing time IS closing time, not an hour before closing time. And for their information, customers are what pay your salary, so try to smile once in a while and treat them with some respect. One star, and I won't be returning any time soon. read more

I went with a friend because I had a coupon for BOGO since they have re-branded. I was sad to see that they got rid of the empanadas because I thought that was one of the better menu items. But our chicken sandwiches were good and the fries were hot and crispy. read more

I was at home watching TV and saw this amazing promo 20 pieces for $25 it seemed great to me. My family and me went to get that promotion. When we walked into the store and was my time to order I ask for that promotion and they told me I couldn't get it because they did not have any small pieces (legs and wings) they said they only had big pieces (breast). Then they offered me a combo of 12 pieces for $35 which is 8 pieces less and $10 more. It does not even make sense but whatever, we pay for it and when we got home we realized it was mostly legs and wings. After we ate we realized there was even one piece missing. This is by far the worst experience I've ever had in a pollo campero. In a summary $25 for 20 pieces became $35 per 11 pieces it is like $3 per piece and most of them were legs and wings after they said they had none. read more

Pollo Campero - a box of fried chicken - Latin American Near Me - Hyattsville, Maryland

The food was absolutely dry and not good at all. Extremely disappointed. The preparation of the food was not prepared with care. I wouldn't have given a dog what was delivered. read more

This place is the worst.if I could give 0 stars I would. The customer service was horrible. I ordered the 4 piece mixed. The chicken was burnt and the beans looked like they poured some out of it. It was hard to chew the chicken and it tasted old. I instantly felt nauseous and started vomiting. Please be careful eating here. We returned the food and called the health department. Do not eat here! read more

This is the most bland &$?! I have ever tasted. I ordered half and half (grilled and fried) they only gave me fried. They couldn't tell me that's all they had when I freaking ordered it? I paid extra for salsa that I ordered. When I picked up the food they said we don't have any green salsa. AGAIN. DID YOU NOT KNOW THAT WHEN I ORDERED? This place has a long way to go and it's no El Pollo Loco. This is why I hate chains. Employees who just don't give a &$@! read more

With out a doubt the chicken is good, however service is horrible, when it comes to the wait. I'm a doordasher and had to ask for the manager before about not having chicken ready at 5:00pm in the day. The same manager, Sonya or Sandra, is the manager on duty, new years eve Dec. 31, 2020. There is a line spanding around the corner and those first in line stated, they hadn't moved in 2 hours. The pick ups were being made by one person while this was going on, creating bad covid spacing outside the store. MD allows 7 in a store at a time for proper covid procedure. I look toward management after multiple issues with a store. Could have been more staff or more chicken, whatever the issue, management needs to do better planning, before time. read more

Pollo Campero is a Guatemalan staple that is everywhere like McDonald's but it is better. I'm glad to see they opened up a location in Hyattsville and assume the demographics played a role in their site selection. The store is in a building that opened recently with Safeway and MedStar as anchor locations. Pollo Campero is in a corner spot that faces East West Hwy. I've uploaded a number of photos to show what it looks like. Both the exterior and interior are done well. I had meant to snap shots of my food but, well, I was hungry and picture taking wasn't my first priority. The food was good. We got combos of 2 pieces + empanada with sides of plantains and yucca. Also used a Yelp check-in for another empanada (so we could try 2 types and a new dessert one). Everything was tasty. I was used to a little crispier fried chicken when I was in Guatemala but it was still good here. Had both the grilled and fried and preferred the grilled chicken because of its moistness. The Latin Buffalo and Peruvian Verde empanadas were equally appetizing. The dessert Dulce de Leche empanada was fine (the bread was more crepe than empanada for, perhaps, obvious reasons). The sides were tasty, as well. Although better than a soda, the horchata drink was a little watery but it's made in a huge batch so I guess I can't be too picky. My gripes are minor. The menu is a bit difficult to navigate because of it's organization, variety of colors, and too many words. I had an idea of what I wanted based on a sign that was outside. It wasn't easy to figure out where that was located on the menu above the registers. It took me a minute or two jost to orient myself and figure everything out. The "to go" menus are a little better done but are still rather busy. I imagine the menu's layout was a contributing factor to another commenter's complaint about the slow line. When we went in, only 1 register was open and it took us a little bit of time to figure out what we wanted (and this happened even though I'm pretty familiar with the brand from Guatemala). A small wait assembled behind us but nothing bad. I could see it could get worse at peak hours. The line backed up a little while we were eating and there seemed to be plenty of employees in the restaurant. Might be a good idea to train at least one or two as substitute cashiers. That minor gripe didn't detract for me. The good thing is that the lady who was up front on the register was absolutely awesome. She was very friendly and familiar with all their options and great at describing things. She even steered us toward what we'd want. We spoke in Spanish the whole time so that might have helped a little. For a moment, I almost thought I was back down in warmer Guatemalan weather instead of here with near-freezing temps... read more

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Trash service. Waited over 40 minutes for some chicken. Disgusting creatures get out of my sight

I am usuAlly satisfied with my food from here but this time I tried something different and am so mad I did ......my chicken was RED in the center! Very disappointed in my chicken! Rice was AWESOME! Empanada was BOMB! read more

Pollo Campero - Latin American Near Me - Hyattsville, Maryland

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this place it's the worst they never have mix pieces alway make people wait , also the costumer service give you a bad attitude I could give this place a straight BIG 0 read more

This my second time to eat in this resturant ' I ordered 6×6 and I found a hair on the piece of chicken that they gave it to me on a dish . I called waiter to see that she came and just she said sorry I took a picture to let every body know that. read more

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What happened to this place?! The chicken used to be so flavorful. Now it is bland and dry. Extremely disappointed. I won't be back.

I ordered on line but when I got there, the food was not ready. They ran out of the grilled chicken and I had to wait for quite a long time. I was just quietly waiting on the side. After a few minutes, the cashier gave me a cup to help myself to a drink. Wow, I was pleasantly surprised. When my order was finally filled, she gave me extra pieces of chicken and supersized one of my side orders. This is what customer service is about. Between the great food and customer service, you bet we will be regular customers. read more

Worse Empanadas EVER!!! I don't know how you can mess on empanadas but this place. It was yuck!

So I've been here a few times since my first review to see if things have improved. I'm happy to say the customer service, food and cleanliness were much better. They had all items on the menu, the food came out promptly, the employees asked if everything was alright and smiled. Also, tables were cleaned promptly after use. I'll be coming back for sure. read more

Food Was cold!! When it was delivered, my food wasn't even covered! Grilled chicken was Under cooked!! They don't bother to read any of the delivery notes! They pretty much just give u what they want, when requesting for delivery!! Smh!! Don't even waste your time going to this location!!! read more

Great food and quality service! Recommended. Check it out! If youre around stop by. Ask for juan hes the best!

Went to this location one month ago and they ran out of rice, coleslaw and horchata. This was around 5 or 6pm when they ran out. This place was not properly run, and it's cleanliness and appearance was lack luster. Gave this location a second try and there wasn't much improvement in the cleanliness of the store. The chicken was tasty but the store was just sooo dirty. read more

It is the best food ever the chicken was very good the rice is also good the drinks or bomb good place

I ordered online for delivery, there was no option for dark meat only. I called to ask if they could make my order only dark meat and they said they could not alter an online order. I was a bit disappointed, but ultimately understood. However, when my order arrived a section of my order was wrong (the chicken sandwich). This was frustrating because if they couldn't "alter" and online order, why were they altering something I hadn't requested. Overall I was disappointed especially because it was a large order. read more

Still like this place! Went the week before last, w/ probably go this weekend, as well. Service is VERY fast and friendly, almost quicker than a fast food joint, at least at the time of day I went in. Fried chicken is so juicy and flavorful, as are the beans. And of course I simply HAD to get the corn salad again! (wonder if they'd give me the recipe?) May try the grilled chicken and other sides this time around. (but, oh, that corn salad.....!) read more

First off the place is clean and the staff are friendly. I absolutely love the empanadas and plantains they are delicious!!

Food is good here I'd give a 5 star if they improved the sauces and coleslaw but their chicken is a must try

Had a bad experience the first time bit loved the empanadas. Coming back tody to try again. Hopefully it's tasty !

I ordered a Chicken Bowl with shredded chicken and when I got home I noticed there was no chicken in the bowl.

This is a great place to grab a healthy lunch option in greenbelt. The chicken is absolutely the star here. My only complaint is they can't get your order to you in a timely fashion. So if you are in a rush then this isn't the place. I would say during lunch rush it can take up to 20+ minutes to get your order. Otherwise the food is totally worth the wait read more

It's sad I had discovered this place about 4 months ago and for the expensive price it is, for what you are getting; I liked their food so much that I budgeted just to be able to enjoy a meal there twice a month. But on the last 3 occations I was greatly disappointed the chicken was dry and the grill was so unflavorable; and that's usually the best meat, the grill. So sad to say unless they pick up and do better I won't be eating there. Please read these reviews and bring that grill chicken back up to par. Seems like you're not marinating it like you use to, I miss the flavor and the soul!!!! read more

I'm not a big fan of chicken, but my family likes this place. Their food takes a long time to prepare, even though they seem to have trays of chicken already prepared. Since I was in a hurry, my wife called the order in ahead of time. They did not begin to prepare our food until I arrived and paid. The cashier insisted it was almost ready, but I watched and listened as the counter staff called the order to the kitchen staff and assembled the order as the various items were ready. What's the point of putting the phone # on the menu if you're not going to at least begin to prepare the order before the customer arrives? I probably won't go back read more