Great business!!! Doug and his shop staff are very professional and friendly (even to include the two dogs that hang out there, lol). The workmanship done on our car was impeccable! Class A work; the seat looks completely new. Even though only a couple of panels were replaced, the color matching was amazing... not even a slight difference at all. The cost was VERY....fair and reasonable, too. I had another quote PRIOR to Doug's, and they tried to tell me entire seat needed to be replaced because panels weren't gonna match in color.... Doug made it happen, to where you couldn't even tell anything was changed. I saw Doug's shop from just searching and reading reviews. Please believe me...this review is 100% deserving!!! No wonder others gave positive reviews; I'm sure they were just as pleased as I was. Thx Doug!! read more

Pollet Automotive - After - Auto Upholstery Near Me - Fairfax, Virginia

My car took on some water and I was worried I was going to have to get a new car. Pollet Automotive did an outstanding job cleaning, drying and disinfecting my car so you'd never know anything ever happened. I am sensitive to chemicals and they made sure to not use anything too harsh to get the job done. Fair pricing as well! Very grateful! read more

Pollet didn't provide any service to me but their owner is top-notch. Took the time to refer me to a specialist who knocked it out of the park on a job I needed help with. If I needed upholstery work, I'm 100% go here. You are the company you keep :) read more

I have had two sunroof installed a set of Katzkin seat covers and seat heaters at Pollets today. I showed up in the rain, unannounced and asked for them if they could take a look at my sunroof. It had broken They spent about an hour replacing parts and making my sunroof work again and it was about five years out of warranty!!!! Talk about a company that stands behind their work and products!!! What a great company they were very, very helpful, kind and did all that work for nothing!!!! What a great company!!! I would strongly recommend them for any work that they can do for you or your automobile read more

Seat looks brand new - awesome job! I'm going to have them do my other front seat. Please support this family-run small business!

OUTSTANDING ! Polite and Honest ! Tier 1 level workmanship. Quick turnaround and Excellent Quality! Mr. Pollet and his staff are Great ! read more

Pollet has done a few projects on my 2004 Volvo over the years - leather seat repair, headliner replacement. Recently did seat restoration - with plaid - see photo. Terrific results every time. read more

Pollet Automotive - Auto Upholstery Near Me - Fairfax, Virginia

Pollet Automotive did a really amazing job at restoring my daughter's car from water damage and mold. Water had gotten into the car and carpet due to a leak that previous shops could not find, but Pollet found not one but two leaks. Once those were repaired, they replaced the rug padding, cleaned the carpet and car thoroughly inside and out. They ozoned it as well. Thanks to Doug and his team, my daughter and grandchild can ride in it safely and inhaling clear air. Also, dealing with Doug was a pleasure. The customer service I received was like one would receive in a small town where everybody knows everybody. Nice to see there are some businesses that still care about providing good customer service and making sure the job is done right. Thank you so much! read more

Doug is a master at his job. He has great communication with customer and his turn around is very quick. He just redid the roof lining in our car and fixed the torn driver leather seat. His prices are not cheap but i't definitly worth it. read more

Top notch upholstery work on my 2000 Pontiac Bonneville headliner and sunvisors. Looks better than new! Fast and very competitive pricing. Doug the owner is an honest broker who won't advise unnecessary work. Pollet gets my highest recommendation. read more

I wrote a 5-star review for Pollet in 2019. I came back this year for a long-time issue with rainwater leaks in my 2006 Wrangler. Doug Pollet painstakingly found at least 4 different leak sources over about 3 weeks, after checking with me to see if he could keep it longer to be thorough. All of this was completed for a fair price. I highly recommend him and his shop. He was persistent in his assignment, friendly, and professional. If his other services are half as good as this service, and I suspect they are, I will definitely bring my car to him for any type of service that he provides. read more

After trying to find a place to repair my '04 VW GTI door panel, I scheduled an appointment with Pollett Automotive. Dropped my car off in the morning and done same day. They let me keep it there overnight to pick up next day. Looks great and fair prices given economics. Bonus points for being accessible off Vienna WMATA and regional bus routes. read more

Pollet Automotive - Pollett Automotive repaired my VW door panel. - Auto Upholstery Near Me - Fairfax, Virginia

Superb workmanship in repairing car leather seats. Trustworthy, well priced & kind owner. We will definitely be a return customer ! read more

I did not know P.A. was on yelp since I originally found Doug via a referral from my long time BMW mechanic (now retired-30 yrs) years ago and came across Yelp in search of a good mechanic for my 1990 Mazda Miata. But here is the low-down, so listen -up... I'm an old car guy, emphasis on "old" because whatever I knew about cars I forgot. Just recently, Doug help me with replacing a "tiny chip of wood" that was somehow gashed out in the center console in front of the "moister" gear shifter of a 2004 "Premier Edition" VW Phaeton W12. For all of you who know what im talking about, said shifter and consul is the focal point of the front cabin interior. Anyway, the damage, although small in scale was a total eyesore. After Doug got through with it, it looked almost brand new (it would have looked new but I was missing another piece of the chip). this was a total custom repair just of importance because of its line of sight location. And for the record, two (2) VW service dealers did not want to touch it! Yes, Doug and his team have done larger repairs i.e. soft top replacement for a 1st built 1989 Miata, center consul rebuild, bmw x3 ceiling and pillar liners, a bmw-750il ceiling and passenger leather liners and numerous other custom jobs no one wanted to touch. Plus, they are nice people, and being old, I know good and nice people when I see them. If YELP has 6 -stars, i would give them Seven (7). J.D. read more

Fantastic shop and very fair prices! They repaired the driver's seat in my Jeep which had a large rip and another small tear. Doug got me the best price on a replacement cover (calling to price out both an OEM Jeep cover and a Katzkins aftermarket); we wound up going with the aftermarket, which matches the original perfectly. The job was done quickly and looks fantastic. read more

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Excellent workmanship. Honest owner. Doug and his team replaced my worn original leather front seat covers and foam pads. I provided new OEM pads and aftermarket leather replacements. The installation turned out to be exceptional. The front seats look and feel as if it was a brand new truck. The leather is tight fitted and there is no loose or sag anywhere. The result of the work is as OEM as you can possibly get. Doug also cleaned the carpet stains underneath the chairs and made a minor modification to the foam. He retained and placed all the original foam and leather in two boxes. The installation price was fair and reasonable. Scheduling was easy. First visit included Doug accessing the leather interior and providing a labor quote. Instead of replacing a single piece of leather, he recommended replacing the entire seat, which would have been more cost effective. I decided to replace the front two seats to color match the interior. Doug was flexible with me changing the original appointment due to a delay for some parts. The shop was clean and there is adequate parking. The estimated completion time was two days but Doug completed the work in one. He took the time to get to know your vehicle and after chatting with him you can tell he was passionate with his craft. If you need leather upholstery work in Northern VA, give Doug a call. I will be returning to replace the rear seat covers. read more

Pollet Automotive - New OEM cushion pads and leather covers installed by Pollet Automotive. - Auto Upholstery Near Me - Fairfax, Virginia

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I had them redo a set of 24-year-old sunvisors on a classic car, they did a great job. read more

Pollet Automotive - Classic car - Auto Upholstery Near Me - Fairfax, Virginia

Doug and the Pollet team did a fantastic job on reupholstering the headliner on our vintage Etype Jaguar. He was responsive, accommodating and very skilled at his craft, which was done quickly. We were impressed by all the fabrics he had in the shop. The one we chose is good quality and looks great. Reasonable prices too. You don't trust work on a car like this to everyone, so were glad to find Doug! We will definitely go back when we need other work. read more

Pollet Automotive - Our Jag at Pollet - Auto Upholstery Near Me - Fairfax, Virginia

My car was flooding after heavy rains and I started shopping for someone to help fix the problem. After a few calls someone referred me to Pollet's. I called and spoke to the owner Doug. I came by the shop and he looked at the car and gave me an estimate and time frame. He was able to fix my car on schedule and keep the price he quoted. I'm happy and my car is staying dry. I would definitely recommend this shop if you're having water leaks or if you need upholstery work. read more

Pollet Automotive - Pollett's shop - Auto Upholstery Near Me - Fairfax, Virginia

I've the pleasure of working with Doug and his team for over twenty years. The service and workmanship has always exceeded expectations. A++ read more

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Professional, honest, kind, prompt, efficient, thorough and reasonably priced! If you have interior work to do, Pollet's is the place to go. My sunroof leaked and because I have rubber mats, I hadn't noticed the water damage which resulted in black mold. My dealership's service manager referred me to Doug and his staff, and my car looks like brand new! The carpet was replaced, sunroof issues corrected, and black mold totally removed. The price of the remediation was very reasonable, and the quality of the work above and beyond. Somewhere in the car a $5 bill was found, and it was left in my cupholder. Thanks guys! read more

My leather car seat had a tear in it and they fixed it. They were responsive and helpful, and the price seemed fair. I'd recommend them! Thanks! read more

My liner was coming down and my dashboard was popping out on my 2008 Mitsubishi Evlipse. It was completed in a day and on cost from what I was quoted. Very happy with the quality of work, will definitely recommend to others and will be back when my leather seats start to go! read more

Excellent service. These guys are true professional. Great pricing and superb workmanship.

I won't go as far to say that Doug is a 'National Treasure'; he's undoubtedly an East Coast Treasure! The fact that someone of Doug's intensity has dedicated nearly his entire professional life to being the best at one thing - in this case, automotive upholstery/leather works - is quite impressive. Couple that with sincere disposition, good business ethics, and no-nonsense/haggle-free transaction, the accolades I heap (and others alike) are genuinely deserving! Whether you have an old beater that needs a bit of love, a collectible that requires absolute quality/true-to-original restoration, or, like me, are OCD and can't stand even minor imperfections - let Doug take care of it. Not only you won't be disappointed, but you'll also make a friend and support one of the very few left on the East Coast who continually perfects this art. read more

Just wanted to say thank you for the great work and craftsmanship of the repairs you did on my 2011 Ram 1500 driver's seat and center console arm rest. My two golden retrievers copilots had really messed up the arm rest fabric. The repairs made it look new again! Thank you very much for the great job! read more

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Our 2009 VW Rabbit headliner separated from the roof. Pollet quoted a fair price and offered fast and excellent service.

Tree landed on my Mustang's convertible top in early January, was referred to this shop by my previous favorite tech who has since retired. After talking with my insurance and Doug, I received a very reasonable estimate that was even cheaper than my insurance estimate. Even though the OEM parts are no longer manufactured, Doug called around and found a brand new frame and top for my car, estimating the repair to take a few days. Got a call the evening of the first day telling me it was good to go! Great work; upon reviewing the install and talking me through care for the new convertible top, we discussed other aspects of my car that I had previous issues with. His knowledge extended beyond the roof repair and even into specific drains that may be clogged within the frame. Absolutely recommend! read more

I couldn't be happier with the new convertible top that Doug and company put on my '04 eclipse spyder. Doug also repaired a broken seat warmer and did a few adjustments to the convertible top frame to try to prevent wear/tear issues in the future. The work was completed in a timely manner. I will highly recommend Doug and the rest of the staff at Pollet Automotive. read more

Excellent work from Pollet Automotive on our Ford SUV Explorer! It had an issue with the manufacture adhesive on the driver side door panel near the window coming up (ungluing - peeling up) and it looked awful. The dealership said it wasn't under warranty and it had never been a recall issue, although after research it seems to be a common problem with the 2014 FORD SUV Explorers, so it would be about $400 for them to fix by replacing the entire door inset area. But thankfully Pollet Automotive was able to fix it for much less about $180.00 and it looks really good. I would recommend this shop very strongly the people were very nice and did quick, superb work - without it costing an arm and a leg. read more

Pollet Automotive - Driver's side door panel peeling up close to window from defective manufacture adhesive - Auto Upholstery Near Me - Fairfax, Virginia

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Outstanding work. Does not get any better than this!!!!!! My daughter's car, a 2006 S40, should of been buried in DC but wanted the interior done to save money. Well that was her Birthday gift. My gosh she will have the car another 20 years for the inside looks NEW! Thank you DOUG! read more

I have a 18 year old Toyota Sequoia that had a lot of cosmetic issues, seat needed repaired/reupholstered, trim around all doors needed replaced, armrest cracked, and window issues. Was fixed in one day, and work was perfect! Very impressed with the work and service and Mr. Pollet. Would definitely recommend his services! Bryan H. read more

fantastic work manship did my f-150 seat with a combination of leather and cloth very unique and different one of a kind very happy with his work and great attention to detail frank read more

Second time back for work on different needs in 2008 Honda Accord. Professional work. True craftsmanship. Highly recommend.

Just had my '18 Tundra installed with a leather interior (with carbon heaters)and sunroof. I am so happy and stoked with the way it turned out! This is my 2nd vehicle I've taken to him (2011 Venza). Another fantastic install for a very competitive price. So glad I went back to him! read more

Pollet Automotive - Auto Upholstery Near Me - Fairfax, Virginia

Great work once again. Heated seats added to front and back of my F250 crew cab. Button placement is perfect! Seats warm up really fast on the high setting.. Glad there is a low setting. read more

Doug gave me a quote over the phone. drove the van in to have the work done. beautiful job replacing the headliner. highest marks on the quality of work, timeliness of job performance and reasonableness of the cost. read more

In November of 2018 I brought my 2004 Acura TL to Pollet's on the advice of my mechanic at C&C Garage in Vienna. I had water accumulating in the trunk and they figured it was from the drain from the sunroof. Doug gave me an estimate and did a fine job of fixing the problem ... it involved removing the back seat, the carpeting, putting in new insulation under the back seat, etc. I should have posted this a long time ago but I wanted to make sure the problem was fixed and then got too busy and forgot about it. I highly recommend Pollet's to anyone. Doug used to work for John Moore at Moore Automotive, my previous repair shop and was very nice to deal with. I will be making an appointment soon to have them make sure nothing is clogged up again, as the car sits in the driveway under a big tree. Excellent service! read more

I bought a brand new Audi and unfortunately the air vents for the rear passengers under the seats were open to anything and everything. I have a five year old so it was inevitable to something would end up inside the vent ductwork. Enter marble rolling around at every turn, brake, acceleration. These guys were awesome! They removed the seat, pulled the carpet back, popped out the ductwork under the seat and out came the much hated marble. They were quick, priced right, called me immediately when done, and my car is exactly like it was when I dropped it off other that sound and marble free. Highly recommend if you need the type of services they provide. read more

My ten year-old Audi convertible's headliner was sagging. Then its rear window unsealed itself from the top. My car was no longer sea worthy, AND my hair was getting messed up by the headliner. The Audi dealer wants my first born son to make the fix...so I tried some DIY videos, but ultimately decided this was NOT a casual/easy fix. So, like you, I went to Yelp (even though ironically, for my own business I think the reviews are preposterous--both the raves and the rants). Anyway, these other reviews are spot-on. Doug is the real deal. Every time I've gone in, he's actually sewing something. His workshop (and if I drive an Audi I guess I should say "atelier") is like the Mood fabric warehouse or B&H photo video but for car interiors. He knows his stuff, and he clearly actually cares. He took he time to explain different options and show me what needed to happen and what he did. Better still, he's honest. He also fixed stuff that was beyond what he was hired to do and didn't charge more--in fact, he came in UNDER the agreed-upon price. They even washed my car (which I hadn't for a while because of the non-seaworthy roof) AND cleaned the inside. All for a fraction of what the dealer wanted. Oh, and she looks great. Beautiful work. I wish he fixed other stuff, cuz I want to hire him for whatever. Maybe I'll bring my couch in. Its suspension system has gone off. Maybe if I slap a "Toyota" sticker on he'll be fooled? Anyway, I don't know if this guy drinks, but I'm gonna bring him a bottle of scotch. One of the best customer experiences I've ever had. read more