Dear future customers,
I am writing this letter to warn you before your decide to shop in this place!!!
Several times I had situations where I bought some pastries. On the spot I have asked if the product is from today, with a sarcastic smile I got a reply that - Of course its it! (how I could even be so cheeky to ask such questions). However, at the house turned out to be different at every single time. Having enough of such poor customer service I have got even more of it, because while I was shopping there next time kindly mentioned the quality of pastries lady behind the counter screamed at me how I could accused them of such thing, like lie?!
Despite this situation I went there again and I wasn't disappointed. The bad customer service is still bad like it was before. Good to know, that some things will never change. This time was different situation. So, 6-7 people (including me) was waiting in line for checkout. One lady was serving at the cash point, other 2 where behind the counter (one was serving at the meat section, the other one was unloading some products). I asked - I'm sorry if any of you could help at the checkout. Lady 1- Don't you see that I am dealing with a customer!!! (with a very raised voice). Me- I meant the other lady. Lady 1- She is unloading the delivery. Of course none of them came and helped, pride took the lead. How can possibly Polish lady help you when you basically saying here what she needs to do, that will never happen. Also, not surprised that this delivery could not wait (it was already in the shop, on the floor behind the counter) probably these sausage likely to grow legs and would simply escaped!!!
I am disappointed because the service you provided was unsatisfactory and defective. Once, I have meet there one lady which circumstantially explain her problem regarding slow working tills and she mentioned that obviously nobody is doing anything with it and it does not look like it will be any better. So, if you want to save your day and money you would be better somewhere else shopping! read more