Great service. They arrived when they said they would be here. They had my microwave installed in…read moreabout 20 min.

The two guys who delivered my LG washer were the absolute best! In fact, they were the best…read moredelivery guys I've ever had deliver anything. They were polite, friendly, and very respectful of the walls and the washer. Thank you so much for hiring such great professionals.

Great service, friendly, perfect location off RT 40. We ordered fliers for our business. They are…read morefast and fairly priced.

Courteous, convenient and professional service. I used them for notarizing a document, and it was…read morean easy process. d

Navis Pack & Ship shipped three valued items across the country for me, from Northern Virginia to…read morethe San Francisco Bay Area. One was a priceless painting my mother painted and another was a small 18th-century chest that my mother had left me. The third was a small drum table with a broken leg. The two men who collected the items took great care with them and the items all arrived in California very well wrapped and in excellent shape. It even looked as if the packers had glued the leg together! The price was better than I was quoted by other shippers, who had a minimum that assumed more volume than I had. I would definitely use Navis again.

Important Fact: Navis posts a number of flattering "reviews" AND ARTFULLY FAILS TO PROVIDE A PORTAL…read moreON THEIR WEB SITE TO LEAVE A REVIEW. I posted a negative review on Yelp for this business, but found it impossible to leave it on their site for other potential customers to review for a more balanced report card. This is an intentional devious business decision by Navis that serves the MD and VA areas!!!! Navis website disclosure: We will create the right custom packing and shipping solution for your items; and just so you have peace of mind, we will provide you with personalized service and attention including updates and tracking information about your shipment. Navis failed to initially inform me: "Our trucks handle pickups and deliveries within Delaware, Maryland and Virginia... we use third-party carriers for out-of-state deliveries." My delivery was in CA. Navis does not track third-party shipments by their website commitment. Rather, Navis provided a "tracking site" for the third-party carrier. Per the third-party carrier status, the shipment left Navis on September 16, 2025, and on the following day, September 17, 2025, it arrived in CA at 2:07 a.m. September 18, 2025: Hayward, [CA - in storage] September 19, 2025: Hayward " September 20, 2025: Hayward " September 21, 2025: Hayward " September 22, 2025: Hayward " September 23, 2025: Hayward " September 24, 2025: Shipment delivered. Navis failed in a substantial manner to produce what it committed: "We'll create the right custom packing and shipping solution for your items; and just so you have peace of mind, we will provide you with personalized service and attention including updates and tracking information about your shipment." Beau Chapman

While shipping returns for Temu and Amazon, the employee at the counter informed me that the Temu…read moreitems needed to be packaged. Initially, his explanation was unclear, as I am accustomed to Amazon returns, which typically do not require packaging. Once I understood the difference, I informed him that I also had Amazon returns. At that point, he refused to assist me further and directed me to use the kiosk, stating that I was "being difficult". The employee was disrespectful throughout the interaction, refused to provide his name, and walked away when I attempted to take a photo. I also overheard him telling another customer that I was being difficult, despite the fact that he had refused to assist me. I have worked in customer service for many years and was surprised by this behavior. I have been a regular customer at this location for years and have never previously had an issue. This interaction was extremely disappointing and has unfortunately made me hesitant to return due to the actions of one employee.

This UPS store has undergone a vital transformation, not only remodeling the store but also…read morestepping up to provide much better customer service and self service equipment, and a more tidy overall appearance. I appreciate the changes and am using this store again with optimism that they will continue to provide an improved customer experience. (While I did not follow up, I appreciate the management response I received to my original post 8 months ago.)

Very helpful even when I wasn't able to use her services. She provided guidance and quickly…read moreresponded.

Deborah communicative well with pictures and messages. Nice personality and Punctual. Would use…read moreher again in the future.

I often have packages to pickup or ship and do not always have time or feel like finding a big name…read moredrop-off site. Glad I looked up this place one day. Not only was I able to have my package needs met, I was also able to purchase packaging supplies. Additionally, I learned they have some mailbox space and notary services. So glad I stumbled across this store, now I have a convenient place I can trust with my packages. Bonus, it's Black woman owned!

UPS dropped off my package there after an attempt delivery at my house. The next day; I picked up…read moremy package there. The lady there was very courteous, understanding and helpful. I recommend using these guys to ship anything.

The owner and the staff at Postal Xpress N More are beyond amazing. The quality of work,…read moreprofessionalism, friendliness, and speediness are top notch. They are truly a one stop shop. I will be a life long customer!

Ella did a great job. I would go back to this business any time I need to send a packageread more

For the third time we have not gotten our package. They took a very blurry photo of the delivery…read moreat someone else's house. I tried to call immediately so they could contact the driver. There is no way to talk to anyone or reach the dispatcher.

FedEx puts the 'cuss' in customer service, because I can't help but spend 10 minutes swearing after…read moredealing with them. Absolutely terrible 'service'. As with all shipping companies now, we are at the mercy of their tech and their processes.

I had a great experience using Castelano Delivery for my companies 2-day event. Daeron had amazing…read morecommunication and was pleasant to work with. We would definitely use again. Thanks a bunch!

I used this company to move some heavy items during a move. I found the company professional from…read morestart to end. The owner Daeron was patient, knowledgeable and kind during the initial scheduling phase. Upon his arrival both him and his employee were very kind and professional with a smile on their face while hauling heavy pieces for me. I will definitely be using this company for all of my delivery needs in the future!