They were the quickest to respond to my Yelp request. They were the quickest to have an…read moreavailable time slot and Jourdan and Candace are the BEST!!! They were on it the same day and fixed my a/c issue immediately! Highly recommend this company!! And...Jourdan was extremely professional and Knowledgeable.

Called first thing in the morning and I had Mike Y show up before noon. Mike fixed our inside unit…read morein less than ideal conditions. Had a good attitude, answered my questions, provided estimates for potential service work in the future, even voiced concerns for future issues that our unit from '09 is likely to face. He also managed to crack a few jokes while he was at it. No complaints. Will definitely keep them at the top of the list for when future issues arise.

After 12 tumultuous years with another HVAC company who sold, installed and serviced our furnace -…read moreand then nickeled and dimed us and tried to tell us our furnace needed replacing ASAP, we found Care Heating & Cooling on Yelp and I picked them to get a second opinion based on their Yelp ratings and reviews. They came, assessed and won my trust and business. We religiously care for and service our furnace as I don't want it to fail in the dead of winter. After looking at our furnace, Care told us that they did not see a need to replace it - that it checked out tine. We also had them service the AC unit which, knock on wood, has a been a gem and never yet failed us. They not only did the service, they made recommendations on how to maximize the cool air where it was wanted by shutting off the areas where we don't need it! I wish I would have known this was possible 25 years ago! As I freeze in the north side of the house while the hubby sweats in the south side. I work from home and my office is in the cool part and his TV room is in the south. We get direct sun that heats up that room quickly. Bottom line - this company is the bomb. One I look forward to having service our HVAC needs in the future.

Wanted to have furnace inspected before heating season. Had a friend that had used Care for their…read morefurnace work and was very happy with the Care office staff as well as the techs that came to their home. I had the same great experience. Tech called before arriving, was curtious, put on shoe covers, was knowledgeable and efficient. Offered other services but was never hard sell. Very good experience.

These guys came right out (2025-07-22), correctly diagnosed the issue (a bad capacitor), and…read morequickly got our system working again. On top of that they gave an extremely reasonable quote for leveling our AC unit pad - and we had them do that as well at a later visit. After dealing with so many other companies in the area who are fixated with solving every minor problem by quoting a whole new system - these folks know how to diagnose and fix the actual problem. I was actually here looking up their info to pass along while recommending them to a friend.

The blower on my AC went kaput. Called Wise, and within 3 days was able to acquire and replace the…read moreunit. Fast, efficient and an excellent technician. Wholeheartedly recommend them for heating and cooling.

My furnace went out and i had to call early. A very professional technician arrived not long after…read moreand had everything working again in no time. I'm shocked at how fast they arrived and how quickly they were able to fix it. I will definitely use this business again!

I called the company yesterday afternoon and they scheduled my service call for the next mornin the…read moretechnician arrived right on time. I explained the noise coming from the furnace. The technician completed his examinatio picked up the part and the repair was completed by 1:30 pm. I highly recommend this company for furnace and ac repair and maintenance. Staff were responsI've, friendly, an professional. The technician explained the problem, noted some potential issue but di not push to make the repairs immediatel.

The best refrigeration and Heating company we have used to date. The techs we very knowledgeable…read moreand the repairs were done same day but best of all their prices were very reasonable compared to some of the other hvac contractors we have used recently. Also its the best warranty you will find anywhere in Ohio and that's a guarantee. Give these guys a try you won't be disappointed.

From the owner: We are also provide warranty service and installation for Hoshizaki, Scotsman and Manitowoc ice…read moremachines plus we are masterbuilt walk in freezer and cooler repair specialist.

PROS: I had a tech come out to check a non-emergency…read moreproblem. He was on time and courteous, wearing bootees, etc. I received a call before he came as well. He said I needed a part replaced and it would take an hour, but it will probably be expensive and that they would send a quote. CONS: Quote came in at a thousand bucks. Wow. I looked up the part which was around $180, meaning they were charging $800 an hour. I looked on the manufacturer's web site and saw the instruction video on replacing the part and it was an unbelievably easy install. Three stars for their cordiality and quick response.

Had to replace A/C and furnace months after having to replace hot water heater. All while going…read morethru a messy divorce and in the middle of financial chaos. The staff is phenomenal and trustworthy. They actually helped me find the least expensive equipment. They even discounted the bill. The owner runs the business from a refreshingly positive Christian customer based philosophy. The employees are trustworthy-they don't pad the bill or charge for unneeded items. I would never go anywhere else.

Had a service call as the unit this same company installed was not cooling the house. Owner came…read moreout said it was low on coolant, injected some leak sealer in and then added more coolant. $400 later, house felt great for two days then was hotter than hell. What do you know, there's a leak and the leak sealer didn't work! Had to schedule another appointment for him to do a leak search which was a week out. After calling and leaving a message to get a time frame with no return call, called again and was told he didn't appreciate the multiple calls, said he didn't care about my schedule, and that I needed him more than he needed me. I was told not to expect a quick resolution to the problem, that it would be a long expensive process to troubleshoot. Very rude and unprofessional. Do not use this business.

Tom is very dependable, friendly, and an expert at heating and cooling. He explains the issues and…read moretakes care of them as quickly as possible. Thanks always for being a true professional.

The team at Uptown were fantasitc to work with. Keith did a thorough job and pointed out…read moreimprovements that other service providers failed or refrained to call out. I appreciate his honest feedback and how well they service our home.

we had these people out last year and I told them something was wrong with the ac. he said no it's…read moresupposed to throw sparks out sometime. well they installed a furnace and moved the ac condenser and replaced a ac line and guess what still doesn't work. on top of it all they won't answer their phone or call back. they charged us a up charge from our home warranty and the fu**ing unit still don't work I wouldn't recommend them to anyone garbage

The furnace went out in the middle of a cold snap in january. Called and they were immediately…read morethere. Layken and the rest of the crew were great. Can't say enough good things about them.

New AC installed in a very timely manner. Great service…read more Knowledgeable and friendly. Highly recommend.