Grant was great and professional. Jd, I'm sorry to Jd's partner i can't remember his name you know "brainfart" but they came in and said that they guaranteed they work and they were just professional and answered any questions i asked. And after the first initial treatment noticed Quite a reduction read more

We only needed their help in removing some wasp nests from our roof. When we found out that the nests were no longer being used, we quickly decided we didn't need to continue the repeat service so we tried to cancel. It was so difficult to cancel - you could never get through to anyone. They just kept taking your information again and said they would pass the information along. Email was no use either. It should have taken less than 10 minutes to do on 1 attempt but I ended up having to call them over 6 times and emailed 4 separate times. They are BEYOND incompetent in customer service issues. I felt totally trapped and can see how they get customers to stay on because it's too hard to cancel. Do NOT do business with this company. read more

I called Point Pest Control and was promised that someone would call me back that same day. I waited a few days and then checked back and was again told someone would call me back that same day. When I called again I asked if they could at least be realistic with me and just give me a time frame when I could expect a call back, but once again they said someone would call me back the SAME day. Needless to say, no one has called me. If they are so unreliable to begin with, I certainly would not trust or recommend their services. read more

Always timely and professional. He is always thorough and pleasant. Thanks Arlo. Tell your reviewers they need not try to control the number of words we use to review you. read more

Always a pleasure to have our delightful technician, Crystal, visit. Crystal is also experienced and skilled and several years ago found where a rat had entered our crawl space, a hole I had missed. read more

The company was spot on! Quick to respond. Called when I requested a call back. Came sane day! Resolved all my pest issues! I thought very reasonable price, and will continue to use Pointe Pest Control! Thank you so much Ben & Grant we're both amazing and so professional. Highly recommend! read more

I really appreciate how Levi goes the distance to try and solve the problems at our home. Pointe Pest Control is always on time within their window and call me if they are running towards the end of the scheduled time. Living in the woods brings out all types of critters and insects, but I did not want to use any poisons. I am happy with the natural treatment they use imside the house. I highly recommend this company and am glad I found them read more

Zach was my technician that came out today. Over the last 3 years, I have used 3 different pest control companies for rodents under the house and some that got it. Most of the companies did 1 of 2 things: (1) put bandaids on the problem which temporarily worked, (2) quoted such an outrageous price for me to have a "rodent proof" house that I have been unable to just get to the bottom of fixing the issue. And, I have a fairly NEW home so I dont see spending thousands of dollars on keeping rodents from coming in!! Zach did a full assessment of the issue in the crawl space and a thorough walk around the perimeter of the home. He set 20 traps in the crawlspace, identified all the areas where they were making entry and all can be addressed within a reasonable price range! Highly recommend these guys. Not a glamorous job and they know their stuff! read more

We had the pleasure of welcoming technician Mr. Robert into our home today! Robert is an absolute wealth of knowledge, he was extremely professional and very personable! Thank you Robert and Pointe Pest Control; best call I made this week! read more

We have regular appointments for spraying our yard throughout the year and Pointe Pest does an excellent job of keeping bugs and mice at bay. We used to have a mouse problem several years ago and they took care of that for us. They are an excellent company. Gary and Lorene Graham read more

Arlo Baker serviced our our house. He showed up on schedule and was very professional. Thank you.

awesome tech, great communication, excellent job and on time. He explained what he was doing and what he was going to do.

The service provided by Pointe Pest in Medford has been outstanding. They visit me quarterly, and their technicians are always friendly, courteous and knowledgeable. Great value for the dollar. read more

Their rep, Nathan Christiansen, came to our place at least 2x today. In his initial approach, he never identified himself or the company he was with. We said thank you but no. Also told him the neighbor house was vacant and the other neighbor house is one we manage and that he didn't need to go there, services weren't needed. We informed him that we saw him on the other property 2x today as well. We asked him for his card (he said he didn't have any) told him we appreciated his work, but weren't interested for either property. Not 10 minutes later he's walking down to the other house we manage. I approached him and confronted him, asking why he was going there when I just told him His services were NOT NEEDED. He stumbled over his words, trying to tell me that there were 2 houses there (again, we are very familiar with that property). I sternly told him that we just talked about this and I don't appreciate him trespassing on a property that is clearly marked "private property, no trespassing". I'll be calling his supervisor tomorrow to make sure they help him understand that NO MEANS NO! Some say "there's no such thing as bad publicity...". I beg to differ with yelp reviews. read more

We recently had Joseph Anselmi do our initial service. We were very pleased with how thorough he was, and how he took the time to describe all of what he would be doing in his first visit. He was friendly, patient with us when we asked more questions, and we were especially happy with how he took care of all those spider webs and little nests around the outside of the house. One other thing that impressed us, is how Kyle ( owner) responded so quickly to our initial request for service, explained in detail what would be covered and followed up with us to set up our repeating treatments. read more

Using Pointe Pest Control for both their routine quarterly maintenance as well as rodent control. They have provided ongoing excellent service. Tristan came out today for the ongoing rodent issues which are prevalent in this area. He is knowledgable, thorough & punctual. Very pleased with all the services provided by Pointe Pest Control Technicians & would recommend them to anyone needing these services. read more

Great job in getting rid of my pests. Technician Dylan came out twice, kept me posted on when he would be arriving, he was very thorough, professional, courteous, and pleasant. My only issue is, it is very difficult to get phone help. When calling, an answering service takes messages. I do not think they have a local office. Seems employees use a cell phone with out of town area codes. Frustrating at times! But, the job was done, and done well. Thank you!! read more

These guys are about as good as it gets in the industry! Example, I called as having a rodent issue after the fires in Talent we seem to have more rats and mice at the moment! Pointe Pest was nice enough to send Chris Acton out and he was highly professional and helpful on many levels! These guys are booked up for months but Chris Acton was supercool, professional enough to give me pointers to start with (so hopefully we can get this issue under control) which btw is something two other companies I had come out didn't do period! I'm definitely going to Use these guys for anything Pest related as Chris Actions customer service was outstanding and super useful rather then a overpriced sales pitch like from "All Natural Pest Elimination" Who wanted to charge me $2500 to spray smells under the house and practically sing songs to take care of my rats ...not Cool! In comparison and Real World Results Pointe Pest Control Very Cool! "Nuff Said" read more

Pointe Pest Control - How I feel about the work Pointe Pest Does ! - Pest Control Near Me - Medford, Oregon

Pointe is the best. Our service person is Robert. He really takes pride in his work. He takes the time to talk to us and listen to our pest problems (ants, spiders, etc.) and addresses them all. Thank you, Robert. read more

Bobby was pleasant, professional and courteous. I had a small exception request, which was accommodated without hesitation. As a side note : this was a re-visit as I'd left my back doors open the appt. date, and the technician was concerned that my dogs might be home and come out .. as such he did not spray the back yard .. that's service! read more

I haven't had any pest problems indoors or out. This is a great company and pet friendly too.

If only I could leave a -10 star review. For 3 years I regularly have to request their sales people leave my property, last year I called and requested they flag my house as a do not solicit... they decided this time to send not one but 2 sales people AFTER 8 FREAKING PM on a Friday night.. they woke up our 2 babies and now we are losing hours of time trying to undo the damage because they have terrible business practices. I will call law enforcement the next time they attempt to enter my property because they have been trespassed now. read more

We've had Dylan Plantenga deal with our rodent problem at our Medford home. His service has been most excellent. After each visit we receive a detailed report of what was done and which products have been applied. On one of the recent visits we were not at the house and he asked if he could bring our packages from the porch into the house. read more

The service and technician covered every area needed. He asked for any bug issues and took care of the complete exterior yard and around all the storage and garage areas. The only reason that I gave four stars is that he left the back gate open and our dog, Faith, got out and ran away. We found her in the next door back pasture. Thank God we found her as she is FAMILY !!! All the service people need to be advised to close all gates they open. read more

Kyle was super helpful. Diagnosed my problem over the phone in 5 minutes without wasting either of our time.

I would highly recommend Point Pest Control. They came out the same day. I received a proposal. We approved it. They were back a couple of days later to install the rodent control. They stop in every couple of months for service. Very professional company. read more

Pointe's technician, Ice, recently conducted our quarterly pest control service. She was prompt and professionally answered all my questions pertaining to the scheduled treatment. Further, she proactively asked about the current pest situation. Based upon my answers, she expanded the treatment zone further into our property (applying product along the zone between concrete patio and lawn) and strategically placed glue boards in our garage interior to deal with spiders that might come in when the garage door is open. It was apparent to me that she had a solid understanding of her job, which gave me confidence in the solutions she applied. Thanks Ice. read more

Shaun and Dylan have taken such good care of me, I cannot recommend Pointe Pest Control enough! We have not yet been in our house a year and moved in to quite a mess of spiders and then critters under the house. They understood my fears and have made me feel so comfortable. The products they use are working like a charm and working with these guys are an absolute pleasure! read more

During this busy insect time of year, there were red ant infestations that caused damage to the electrical board for the water pump. Not only was that completely treated, but a thorough inspection and treatment for the whole exterior of the residence. Point Pest Control has consistently offered knowledgeable and experienced technicians in a prompt and thorough manner. read more

Excellent work!!! Excellent customer service!!! Excellent reviews!!! It was easy to make the appointment. Adam arrived right on time, explained what he was going to do and most of all took care of the giant hornet nest immediately as well as other issues found. Thank you to Pointe Pest Control and thank you Adam. read more

The technician was very pleasant and did a great job. He asked what our specific concerns were and quickly took the appropriate actions at our home. read more

How on earth would I be able to talk text or email and get a response? I have tried a ridiculous amount of times and still, even after your response to my review, no call back or text back or even email. I have left my phone number more times than I can count to have a call back regarding this whole experience. I didn't even receive 4 months of service and have not been able to get anyone from Pointe to call me back regarding it. Then, I get a random email saying you guys had been trying to reach us and were cancelling our account. How do you close an account without speaking to someone if it requires a 30 day written notice to do so (as said on your contract)? Also, we are due a refund for the remainder of the year that we were not serviced. Who is taking care of that? read more

Robert was my technician today. He is professional, efficient and knowledgeable. I appreciate Pointe's excellent customer service and pricing. read more

I really appreciate working with Crystal. She's very informative and is above and beyond helpful! I love knowing our home will be bug free and if there's ever an issue they are right there to make it right. read more

Mike Barkley did a superb job servicing our home for rodents and bugs. He was very knowledgeable. He reset the boxes and answered all of my questions. He was very thorough with spraying and inspecting the outside of our home. Thank you, Mike read more

I called yesterday about so e ants that we saw in our new place, they called back in the morning to talk about the services we might need. After we agreed upon a service they sent someone out that same day and the service was fantastic read more

Great 1st impression. Sam showed up on time, looked and acted very professionally. Explained my choices. Completed the work in a polite and quick manner. Respected my home and my animals that live here. read more

We currently have an ant problem at our house and we are unable to get it under control. A co-worker recommended Pointe Pest Control. I contacted them via their website "request a quote" option on their main page. I was contacted by Kyle with customer care within the hour. He set me up with their one year contract and was able to get a specialist out the same day to start the first treatment. Grant is the technician that came out. He was very personable and seemed to know what he was doing. He was patient and very helpful when I was asking questions regarding the process and what steps we can take to help with preventive care. Would highly recommend! read more

Pointe Pest performed a complete crawl space clean-out at our house due to rats. I give them 5 stars for doing that kind of work as part of their service offering on that basis alone. It is REALLY disgusting work in a less than ideal environment. It's no surprise so few companies in the area are willing to do this. Pointe Pest removed everything in the crawlspace - sub-floor insulation, general debris, old vapor barrier, half eaten flex ducts. YUK! And they did it all with the most conscientious and friendly manner. The scope of the work ended up not being quite what I expected, although that is likely because of my own inexperience. I guess I expected a vapor barrier like what you see if you Google vapor barrier - which is probably more an encapsulation rather than simple vapor barrier. See the photo below for what was installed here. I was very concerned about the damaged crawlspace vent screens and I wanted them to be re-screened from inside the crawlspace. One screen in particular is not accessible from outside due to a bump out and they put additional screening from inside the crawlspace. It looks great. Screens where wires went through were handled with copper mesh and caulking since additional re-screening below didn't make sense. They even installed fresh cement to stop rodents from entering the foundation around the water pipes. I would recommend communicating carefully with the company to make sure they understand your concerns. If you do, they will make (and have made) everything perfect. David came back to do a final inspection and I'm confident everything below is in great shape - he even spotted a plumbing leak which will save me from the real mess it would have turned into if he hadn't discovered it. This work is very expensive to have performed but it's not like you can ignore rats. If you're stuck, like I was, I highly recommend Pointe Pest. They stand behind the work performed and will keep these critters from ever returning through periodic inspections and extensive trapping. I think they care more about rat eradication even more than I do, which is saying a lot! read more

Pointe Pest Control - new vapor barrier (before HVAC duct replacement) - Pest Control Near Me - Medford, Oregon

Raymond did an excellent job spraying for ants at my home. He first asked if I had seen any ants indoors and then he went outside and was able to locate ant colony outside my kitchen window. He sprayed outside and then came inside and sprayed the kitchen and dining room areas. He was very polite and explained everything he was doing and left an ant trap to go in my kitchen window. Very happy with this company! read more