I have received free service from American Pest Control (it was in my contract when I purchased my…read morehome) and I have been very pleased with the service. The same employee provides service to my home every other month and he is always very kind. In my experience, it's rare for someone coming into my home to remove their shoes, but this guy does. Clearly this review is mostly based on the one guy that I work with, but I have had good experiences when calling their main office as well.

Had Scotty's come out and clear my property of the wasps that were attacking anyone when they got…read moreclose to my garage. The crew was friendly and thorough. One month later and no wasp attacks. Price was more than reasonable.

Scotty's guys came out same day to assess a fly problem. I called several other places and they all…read moresaid that there was nothing they could do. Scotty's came out and discovered that I have a crack in my foundation and that's how they were getting in. I have a contractor coming out to fix it. They could have charged me an arm and a leg but they were very reasonable. I highly recommend Scotty's.

the service contract is $150 to start and then $75 per quarter after that. And if there is a…read moreproblem between treatments, they come back to remediate it at no charge. But that is not how it works. If they come out to remediate a problem, they charge you and then skip the next treatment. I asked then about this and I am not kidding they responded with "Go ahead and cancel, I don't give a f**k". Unbelievable. Stay clear of these folks.

Extremely disappointed in this company. I was originally very happy with them until I moved. Called…read moreand gave all of my information for the move so I could get the pest control started at my new residence. Once they gave me the price I said I'd have to call back as it was a little higher than I was expecting and I had just moved. Came home that week or the next and they had already sprayed the outside of my home and were wanting to come in. I had said that I didn't sign up and wasn't prepared for them. I tried calling the office to get this taken care of but they were already closed. Now, they've sent me a bill for $150 and are trying to schedule for their next visit. They've threatened to turn me into collections over this and from other reviews, it seems this is a common occurrence with their company. I would stay far away from this company as it's just bad business.

Their receptionist is very rude. I called to tell her I didn't receive a call from them. She argue…read moreme up and down that I did in a very disrespectful. A matter of fact attitude have complained about this particular receptionist nothing has ever done so I guess Orkin condone this kind of treatment to the customers. All I ask is for a 24 hour notification before somebody just show up to your home. That seems to be a problem then when you call them on them, the receptionist wanna argue and get smart with you no professionalism in that at all!!!

Don't call for bat removal. I was informed that it would take $17x to resolve my bat issue. They…read morekept calling and I finally had to ask them to stop calling. If you have a bat issue, Call Matt and Carla with Animal Damage Control. They are located in St Joseph Il and they are a great, prompt company to deal with. Matt and Carla were able to fix my bat problem within a few days for a FRACTION of Orkin's estimate.

I had someone bring roaches to my home. I hired Nelson's to get rid of them. Right when I thought…read morethey were gone, the pests returned without explanation. I was told "it's just that time of year " or "you'll never get rid of them". I fired them and went to Mug a Bug and treated my own house and got rid of them. Nelson's charge $40 a month to keep them enough to keep coming out. Mug a Bug was $40 for 4 tubes ONE TIME and I haven't seen them since.

Top notch!!!!!!!! I called them after I was sick of getting bitten like a buffet meal on my legs,…read morefeet, and ankles, so I called them and the office staff was more than helpful, reassuring, and kind. My apartment was sprayed three days ago and Kenny the tech was kind, answered my questions, and patient as I was a wreck rushing around as he came an hour and a half sooner due to the weather. Soo far so good and they were here the next morning in my complex again. During this difficult, stressful time for me they were more than understanding. I hate pests/ bugs but if you have em call Nelsons they will get the job DONE!!! Reasonable too!! Many thanks!!!

We had a mouse in our basement and grizz was extremely helpful in getting rid of the problem :)read more

I requested service Thursday afternoon. The response was quick. I was informed that the next…read moreavailable time would be Monday afternoon. As I was only seeing Roaches every other day. I chose to wait, based on yelp reviews. Brian showed up on time and sprayed the whole building. He sprayed every where I wanted plus. I got a report from him, with the bill. For the work down I feel like it was a good value. I'm going to have him back for a follow up. Great info on bill (chemicals) and internet says yes to follow up. Very happy with the service!..... Today's Wednesday and I keep looking but nothing!....