After having a negative experience with an eye doctor at one of the large chains, I asked my…read morefriends which optomitrist they would recommend in the Syracuse area. Krzyzak Eyecare was recommended more than anyone else, so I decided to give them a try, and I'm very happy that I did. It did take a few months to get in there initially, so if you are reading this and thinking about schedueling an appointment, plan accordingly. While I usually hate waiting, I considered this to be a good sign that people are happy here and that I was making a good choice. For my exam, I met with Dr. Michael Krzyzak, who I felt was very personable and did an excellent job explaining what he was doing and what the best options were for my situation. After the exam I met with the absolutely wonderful Alicia, who helped me pick out my new frames and was very thorough in making sure that she had the perfect measurements for my new progressive lenses. When someone knows what they are doing like she did, it adds a whole new level of value to buying your glasses in house, rather than online. And when I came back to pick up my new glasses, she made me feel like a VIP even though I am new to the practice. The whole experience was everything that I could have asked for and I'm so grateful to have found an eyecare team that I have complete confidence in and will now stick with.

I have been here twice. The first visit was with Dr Wells and the second with Michael Krzyzak. Both…read morevisits were a great experience. Both doctors took the time to explain things so that I understood my eyes, issues, etc... versus my prior eye doctor who would say, "you have astigmatism". With no further explanation. I appreciated the time spent with me and taken to confirm that I had no further questions. I did not feel rushed at any time. The optician who assisted with my contacts was also very nice and patient - if you haven't worn contacts, what a task learning to put them in and out! You've been warned! She was encouraging and never made me feel rushed. They've got a new patient to add to their roster and I would encourage anyone I know to go there too.

After living in the area for 2.5 years now, I decided it was time to find a dentist and an eye…read moredoctor. First up, eye doctor. Anyone who knows me, knows I have an intense fear of the eye doctor, as I simply cannot stand the idea of anyone putting anything in or near my eye. Enter a whole lot of anxiety.... I saw a commercial for Malara Eye Care, but also was given positive reviews by a few friends, so I figured I would try it out. As a new patient, they were able to schedule an appointment very quickly, and when I arrived for my first appointment, they were all very welcoming and kind. My wait was very brief, and Dr. Malara was thorough in his exam, as was his staff. They noted my anxiety and assured me that I would not deal with that "puff of air" or any eye drops, and gave me an alternative option to having my eyes dilated. WIN!!!!! I left with 20/50 vision, new contacts and a new set of glasses, but most importantly, I have no fears about the next time I will have to go back.

I was not happy with the doctor assigned to me. He couldn't figure out my prescription after many…read morevisits. I use torics xr for astigmatism and still seeing blurry from my right eye. Doctor has no people skills whatsoever!! He decided to keep my old prescription instead of figuring out a new one. Absurd!!! Not to mention I paid a lot of money to just have my prescription stay the same because he could not come up with a new one. Total waste of my time and money!! After all, I still had to go to a new doctor to get an accurate prescription for my eyes.

I've been a patient of Dr.Levinson's for years now and have been consistently impressed with how…read moreprofessional his staff has been and how nice the offices always are. He has a location in Cazenovia that he uses a couple days a week but I have been frequenting the Syracuse location as of late. They use the latest in eye scanning technology (you can avoid getting traditional dilation if you choose) and check ups are usually quick and painless. Everyone at the office is great at offering an opinion on a choice of frames which is always appreciated. If you're looking for an alternative to a big box chain's optical center then check out Eye care of CNY!

After cataract surgery my eyeglass script needed to be changed. I gave my frames to them to send…read moreout for new script to be installed. They told me approximately 2 weeks. I called after 2 weeks and they we not in. I called a few days later, still not in. they kept telling me they didn't know why they we not in. All I kept getting was NO ANSWERS!! I asked why didn't they call their vendor. 4 weeks later glasses came in I opened the glass case put a soft cloth on them to clean and the frames broke in my hand. I will never go back to these Jokers again. There are many good eye care places in our area, this is not one of them!!

Dr takes his time and is really knowledgable.$ Staff is very friendly and is helpful.read more

I went to Malara Eyecare in Liverpool this morning. They checked me in immediately. I don't think I…read morewaited 10 minutes and I was called back by a technician named Jake. He was very knowledgeable and took me through each pretest calmly and thoroughly. I then got to see the doctor after a series of tests on my eyes. I actually saw Dr. Malara today with his assistant, Joshua. I appreciated. Dr. MaLara's candidness with me and suggesting cataract surgery. They also tested my retinas which came out fine. At the end, I met with a technician named Dawn who explained my options for eyewear and gave me my updated prescription. This is, by far, probably the best optometrist and business in the Syracuse area! - Dr. Debbie Anderson

Dr. Braun and their staff are amazing! They were very helpful and cared about me as a patient…read more Before I even set foot in the office, they noticed an issue with my insurance and reached out to make sure it was cleared up before I came in. The office is small, but it feels like a very personal experience - far different than a big chain optician. The staff are so patient and explained everything to me. The testing was really thorough, and Dr. Braun took their time to explain my results and present multiple treatment options for me. They have really nice frames to try on, and I found a pair I loved. They also gave some samples of contact lens solution to try as well as eye drops. I can't recommend Dr. Braun and their team enough - I'll be a patient for as long as I live in Syracuse.

Nice folks but extremely long wait times. Three in my household have had appointments in the last…read moreweek or so. Running so behind schedule is just disrespectful of people's time. Ive been coming to this place for awhile because it was convenient for our family. They've recently moved locations, it's no longer convenient and 1.5 hours waiting around in exam rooms is now downright inconvenient. They definitely need to work on the inefficient scheduling. I get in and out of every other dr visit far quicker.

Dr. Roth is an exceptional doctor. He got my eyeglass prescription so precise! He did a thorough…read moreexam, answered all my questions, and is, in the end, an excellent teacher. HIGHLY RECOMMEND! I walked out feeling so well taken care of.

would have rated 5 stars after my exam, however, i called to simply ask about coverage and why i…read morewas charged what i did after receiving the documentation from my insurance company and the customer service was absolutely abhorrent. would never return. rude and degrading is an understatement.

Dr. Safran is incredible!! Great eye care and he did my cataract surgery and even followed up with…read morea call to see how I was doing. I highly recommend

This is a very different kind of practice review!…read more 1) First of all, it has stood the test of time -- my opinions have not changed, other than to reflect the positive movement over time as I have adjusted to bi-lateral cataract surgery. You might take some significant positivity from the simple fact that after slightly more than a year from my last visit to the office, I remember the people's names below. 2) I happen to be DEAF -- this means that my EYES are significantly more important to me than they are for hearing people. I NEVER TAKE THEM FOR GRANTED! Any impairment of my eyesight has a super major impact upon my life and my abilities to react with the world around me. My eyes ARE my ears also!! 3) In general, this practice distinguishes itself from others, including hospital based practices, for exceptionally strong, people oriented, very friendly and genuinely caring STAFF! Lets start with the font desk, LAURA -- she's a gem! The paperwork can be confusing, she takes care of ANY problems so that they never crop up again! She's vivacious and always had a personal comment to make the visit pleasant and actually enjoyable. Allen -- he's definitely a plus on the office and technical side of the practice! He manages very complex scheduling needs, and manages to rearrange appointments when sudden impact events require changes!! He's also very adept with some of the technical testing machines as well!! He's a very positive guy. Sam -- he's the chief technician in the office. Sam manages to be super efficient, while being genuinely friendly and open and encourages engagement with his patients. Never fear asking Sam questions! If he cannot answer, he certainly knows who can -- and I suspect he tips 'em off because these others lead their arrival in the exam room with the answers!! This is a major plus for the practice! Amanda -- she's a part of the technical staff, and closing in on Allen and Sam in terms of her abilities. The medical staff I interacted with were Drs. Stewart, Dexter and Heater: Dr. Stewart is a world renown eye surgeon famous for his work with Lions International, the group that referred me to Eye Surgeons of CNY when another practice seriously dropped the ball. This is one busy physician!! Still, he found the time to meet me during my first visit and got to know me a bit -- which honestly, was not expected! It DEFINITELY was appreciated! Dr. Dexter is the most active surgeon in the practice. He's friendly, engaging, and actually manages to remember personal details from conversations not part of the patient chart!! Outstanding!! This man is tops in his field -- and gave me corrections BETTER than 20/20 which have held. I'm in awe of what I can see, which is significantly better than I had been expecting. Dr. Heater is the practice's Doctor of Optometry. She participates in the pre and post surgical evaluations. Dr. Heater is vivacious, efficient, and very effective with what she does!

I had Laser Cataract Surgery and paid $3100.00 extra for the best lense on the market. Dr Dexter…read moreand his staff were very professional and explained everything in advance and that i did have other options, but this was the best chance to free myself from the glasses that I had been wearing for the last 25 years. It has been 10 days since my surgery and I do not need my glasses except for very small print. I am very happy with the results and would definitely recommend Dr Dexter and his staff to help you with your eye problems.

Amazing staff, they got me my glasses in 1 hour of walking in and picking them out! So fast and…read moreveryyyyy accommodating!!! 11/10 place

I've been using LensCrafters for years now to try out and order new frames and lenses. The staff…read morehere at this location (former Shoppingtown Mall store) is outstanding and the new location is very nice. Selection is quite vast as you'd expect from a large eyewear chain like LensCrafters. They are patient with you while you try on a large pile of frames, and add them to an area where they will be sanitized before going back on the shelf. Everyone I dealt with on my last visit to get new glasses and sunglasses was friendly and professional. The gentleman who helped order my lenses and fit me for them was awesome and one of the reasons I continue to use them. I did have to wait about 20 minutes to pick up my new frames when they came in, but it's to be expected when the store is busy and people are getting personalized service. All in all, I've found no reason to switch from LensCrafters in Dewitt after al these years. they continue to do a great job and offer a great selection.