Not one for anyone being near my eyes, but the staff at Griffiss Surgery Center in Rome were…read moreexcellent. Staff was friendly, answering my questions and going over (explaining) every step. I would highly recommend Dr. J. COSTELLO and the Griffiss Surgery Center. Dr. JOHN COSTELLO provided exceptional care for my cataract surgery.

I recently had cataract surgery in Rome, N.Y. Dr. Patrick Costello is my surgeon. The experience…read morewas very easy. I had to be at the surgery center by 6 AM, and I was home by 9:30 AM. Dr. Costello made me feel as comfortable as possible. The staff at both the Rome and New Hartford offices was professional and friendly. All procedures were well-explained in advance. The post-op. directions were written and easy to follow. I would highly recommend Dr. Costello, and I've heard nothing but positive comments about his brother, Dr. John Costello, as well.

Excellent experience with MVR and I gladly recommend this practice. Dr. Williams and Dr. Gale are…read morehighly competent and professional. I had two surgeries that were pain free and the recovery time for each was as predicted, short and easy. Plan extra time for appts as they have a very busy clientele, but it's worth the short wait.

Dr. Williams MD, Dr.Gaie MD and Dr. Yazdanyar, MD PhD, are top notch retnia specialist. I have had…read morea laser surgeries and macular hole surgery. I highly recommend them. Dr. Yazdanyar repaired my macula hole. It was a breeze surgery although the recovery requirement was difficult. The office wait time is something a bit long because they take emergencies eye problem immediately if they arise. I was in that position a few times and appreciate them saving my eyes.

Excellent eye care! From the front desk employees, to the people who assist the Doctor with your…read moreeye exam , Doctor John J. Costello Jr., explains your surgery throughly and any questions you might have.

Dr Costello and his staff are nothing less then miracle workers. After 50plus years, I no longer…read morewear glasses. Hats off to Dr John and his entire surgical team. Glenn Guy Glenn.Guy1962@gmail.com

Cataract surgery both eyes. Great care both doctor and staff. Answered all my questions. Made me…read morevery relaxed before and after surgery.

I came with a prescription as my provider wasn't in network with my new insurance. Had what I…read morethought was great experience with Steve, only to be called the next day and told I had to come back in because the glasses he sold me weren't actually available. An hour round trip drive and got there to find out the order was wrong and the glasses he ordered were ones we eliminated as options and not what I even chose the day before. The woman "helping" was the rudest, condescending, uncaring horrible person. She blatantly told me the things Steve told me to help make decisions about frames weren't true and did nothing to help in the selection process but then provided no useful information to help either. She was disrespectful and unprofessional. Don't be taken by the slick sales and poor customer service.

Doctor Mondo has been our eye doctor for probably 20 years. We adore him and trust him implicitly…read morewith our eye health. My hubby has an enlarged optic nerve & Doctor does special exam every few years to monitor it properly. Highly recommend.

I've been having my eyes examined and buying glasses at Lamberto Opticians for over 20 years. I've…read moregone back again and again because I'm always given a thorough examination, I'm always helpfully aided in choosing frames and types of lenses, and I always get my new glasses within the time they promised. I'm treated well, as a valued client. So when I stepped on my glasses (!) this weekend, I called Lamberto's and was given an appointment today in the early afternoon. When I presented my twisted glasses to Mr. Lamberto, he looked them over carefully and told me, much to my surprise, that he believed he could fix them, but it would probably take about an hour. And that's exactly what happened. My poor, battered glasses are like new now, with no charge. Thank you so much, Mr. Lamberto and your team! I knew I could count on you.

This is a very different kind of practice review!…read more 1) First of all, it has stood the test of time -- my opinions have not changed, other than to reflect the positive movement over time as I have adjusted to bi-lateral cataract surgery. You might take some significant positivity from the simple fact that after slightly more than a year from my last visit to the office, I remember the people's names below. 2) I happen to be DEAF -- this means that my EYES are significantly more important to me than they are for hearing people. I NEVER TAKE THEM FOR GRANTED! Any impairment of my eyesight has a super major impact upon my life and my abilities to react with the world around me. My eyes ARE my ears also!! 3) In general, this practice distinguishes itself from others, including hospital based practices, for exceptionally strong, people oriented, very friendly and genuinely caring STAFF! Lets start with the font desk, LAURA -- she's a gem! The paperwork can be confusing, she takes care of ANY problems so that they never crop up again! She's vivacious and always had a personal comment to make the visit pleasant and actually enjoyable. Allen -- he's definitely a plus on the office and technical side of the practice! He manages very complex scheduling needs, and manages to rearrange appointments when sudden impact events require changes!! He's also very adept with some of the technical testing machines as well!! He's a very positive guy. Sam -- he's the chief technician in the office. Sam manages to be super efficient, while being genuinely friendly and open and encourages engagement with his patients. Never fear asking Sam questions! If he cannot answer, he certainly knows who can -- and I suspect he tips 'em off because these others lead their arrival in the exam room with the answers!! This is a major plus for the practice! Amanda -- she's a part of the technical staff, and closing in on Allen and Sam in terms of her abilities. The medical staff I interacted with were Drs. Stewart, Dexter and Heater: Dr. Stewart is a world renown eye surgeon famous for his work with Lions International, the group that referred me to Eye Surgeons of CNY when another practice seriously dropped the ball. This is one busy physician!! Still, he found the time to meet me during my first visit and got to know me a bit -- which honestly, was not expected! It DEFINITELY was appreciated! Dr. Dexter is the most active surgeon in the practice. He's friendly, engaging, and actually manages to remember personal details from conversations not part of the patient chart!! Outstanding!! This man is tops in his field -- and gave me corrections BETTER than 20/20 which have held. I'm in awe of what I can see, which is significantly better than I had been expecting. Dr. Heater is the practice's Doctor of Optometry. She participates in the pre and post surgical evaluations. Dr. Heater is vivacious, efficient, and very effective with what she does!

I had Laser Cataract Surgery and paid $3100.00 extra for the best lense on the market. Dr Dexter…read moreand his staff were very professional and explained everything in advance and that i did have other options, but this was the best chance to free myself from the glasses that I had been wearing for the last 25 years. It has been 10 days since my surgery and I do not need my glasses except for very small print. I am very happy with the results and would definitely recommend Dr Dexter and his staff to help you with your eye problems.

Dr. Roth is an exceptional doctor. He got my eyeglass prescription so precise! He did a thorough…read moreexam, answered all my questions, and is, in the end, an excellent teacher. HIGHLY RECOMMEND! I walked out feeling so well taken care of.

Dr Roth is very thorough and personable. My daughter hated when she had to move away because she…read morewanted to stay a Dr Roth patient. His staff is wonderful and will take care of you. Exceptional service!