DO NOT HIRE THIS COMPANY. I called and they reassured me they could get me a new key for my car…read more They told me they could be at my location and give me a key within an hour and a half. They arrived 2 hours later and then it was a total of 5 hours from the time they arrived to the time they "finished" to tell me there was nothing they could do. They took advantage of me. I was stranded with my babies and they knew I was desperate to get it done. The guy that came out was really nice, but I'm just frustrated after all of the wait and stress they couldn't do anything after they reassured me they could AND charged me like 120 for absolutely nothing. I don't like leaving bad reviews but I really do feel taken advantage of and I don't want that to happen to anyone else.

I had ARCO come and fix my storm door. They were wonderful! Only took 15 minutes. Awesome service!read more

I bought a used utility camper shell that the previous owner lost its keys. I thought for sure I…read morewould have to buy 5 new locks. So I decided to bring my truck to Bilco to see if they could help. The staff there was helpful, attentive and on the ball. With their magic, they were able to figured out that I didn't have to buy 5 new locks, saving me a ton of money. As they inspected the locks, they were able to figure out how the pins in the locks were configured. Using what looked like a computer and a key cutting machine, quickly made me a key that worked perfectly.

After calling AAA to give my car a jump or tow, upon inspection the technician informed me that the…read moreissue was not battery or alternate, but my car key (long story below). Basically I needed to have a new car key cut. He recommended either Bilco or the Lexus dealership. I am extremely glad that I went to Bilco. The employee was very courteous and offered a good price for cutting a car key. It was fun watching him work his craft on each of the machines. Bilco also has a great selection of locks, key chains, security equipment, etc. if that is something you are interested in. Parking is a little weird, but workable. Just take a right at the "Karate" dojo and drive straight past the fence. Bilcos shares a parking lot with another business. (So the story. My car key had broken pretty much in half so I had ordered a new one, only to find that the metal key part could not be replaced. I placed the circuit in the new key and tried starting the car with the metal part of the old key, and the car wouldn't start! Apparently the ignition uses a magnetic field to detect the presence of the circuit. If it isn't detected, the fuel line in the fuel pump is cut.)

I highly recommend Gary from Bob's Lock, Safe, and Key!…read more Gary showed up promptly on the morning after Christmas to help me get into my new-to-me truck after the battery had been completely drained (my fault) and my sole key wouldn't turn the driver's door manual lock. Gary diagnosed the issue quickly, cut a new sturdy metal key to force the lock open (as a temporary workaround), thereby protecting my only key from potential damage, and he coordinated with their shop to order a replacement lock, the permanent fix for a known issue with my make & model, which I can have installed at their shop in a few days. Gary also jumped/charged my vehicle's battery for 10 minutes so it had enough power for him to program two new fob keys, at a very reasonable price, and he counseled me regarding how long it would take to fully charge my battery, both via highway driving and by A/C charger. Gary was courteous and professional throughout the entire process, and he answered all my questions in a friendly and knowledgeable manner, with bonus techno background music playing from his van throughout! Gary transformed a bad morning into temporary fix PLUS positive steps toward a permanent solution which will protect me from future lockouts! In short, Gary from Bob's Lock, Safe and Key was awesome!

You know that dreaded feeling as the door closes behind you and your mind screams NOOOOO faster…read morethan you can stop the door? And the reason your mind is freaking out is because it knows the door is self-locking and the keys are on the other side. D'oh! Yes, I experienced this recently and Bob (or one of his buddies) came out to save the day. They were incredibly fast to respond and arrive; then in just a few minutes, we were in! I appreciate their speediness. I hope not to find myself in this situation again, but if I do, I know who to call.

I locked my car at work and the gentlemen was able to come to the office as soon as possible to…read morehelp get it unlocked. Highly recommend

Super fast and excellent service for a car lockout!! No excess charges like hidden service fees,…read moreetc. very straightforward

Cut a key for my truck cover and ensured it worked correctly! Fast accurate and friendly.read more

I love this place. I've gone there to have keys copied and also to buy batteries. They are…read moreinexpensive and quick. Highly recommend this place!

incredible knowledge and experience. dave down is the rockstar of locksmiths. i can't say enough!read more

I had a small cedar box and a kid's bank that were locked and we had lost the keys. They were able…read moreto make new ones and got both items unlocked.

I have used their service a few times and have been very happy with the whole processread more

Needed my ignition replaced. Not only was James able to schedule me in same day, he went above and…read morebeyond to finish the job very well. Finished 2am for me so I wouldn't be without a vehicle. 5 stars for excellent service!