This company will say anything to get you to agree to sign up and pay for their services. Was told they are flexible with moving as building a new home. They are not flexible. Come to find out. The lady who was self representative, told me the bill can be rewritten to extended time or modify the time to a lesser rental as they know, moving is very fluid . That is not the case at the end of the time I was very deceived. I felt like the sales rep would say anything to get me to sign up with them to get a pod. read more

My husband and I spent one month as we were making a long move from Az to Missouri. He quit his job one month early so we could pack 2 sixteen foot pods professionally. Many of these items have made moves to and from Italy to Turkey to the US, not like we do not know how to pack at our age. Spent hundreds on bubble wraps, boxes and Shrink wrap, Packaged the Marble table top in a wooden crate with it taken apart, nothing above it in bubble wrap and blankets laying flat in the wooden box. Supposedly we have insurance so I file a claim. Claim is denied. I am beyond furious as all damaged item in one of the 2 pod units. Nothing damaged in second POD to hear they will not cover damage. Beyond ridiculous and we spent over 10 thousand with them alone for the move. Plus we rented a 26 foot U-Haul with car carrier, no damage there either. I will never use POD again, and will make sure to get the word of mouth out how horrible my damage is. As I do not own JUNK only pristine belongings! I will make sure to place issues in review on all my sites, including my followed top 10 in Az BBQ Business. As the Marble alone was Wooden crate packaged there was no way it could have broken without a huge jolt to the unit itself. And since all items were in the same unit there was a issue that occurred on that particular unit. China alone was first thing packaged and I have all receipts for moving boxes and Commercial rolls of Bubble Wrap plus had to order more. Not only that I purchased shrink wrap and my antique Armoire was very damaged when unit was placed down at some point it DROPPED. I will be fighting this; you will hear from someone else soon enough. read more

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Our experience with pods has been great since the beginning. Kimberly and customer service was incredibly helpful in getting us three pods scheduled and rescheduled, delivered and picked up, and then sent to Springfield Missouri to be stored. And that's when we met Brian Cates! Brian was amazing helping us figure out how to rotate through the pods how to find the best moving crew and being johnny-on-the-spot with all of the pod dancing that had to be done in my driveway. And they managed it all in one day! The pricing was fair and the customer service was absolutely top-notch! Thank you Brian for helping us with a quirky situation and making it as efficient as humanly possible! read more