I met Tom under extreme duress when Walworth/Racine had horrible flooding in 2019. He was the only…read moreperson to return my call after my basement flooded. I will be forever grateful. I have used them multiple times since then and all of people I have found to be nice, fair, and stand my their work.

Very rude! Answered the phone with an attitude, came to the house and was even worse. Just a mean…read moreand unhappy person. Look elsewhere, customer service sucks!

Very helpful and friendly office staff while setting up an appointment. I have seen many of their…read moretrucks driving safely on the road.

Koenen's Water Works was an excellent contractor to work with. Nexus Solutions LLC appreciated…read moretheir quick responses and professionalism from the interaction received during the construction process and quick responses when requesting paperwork. Highly recommend Koenen's Water Works Plumbing Co. LLC. to get the job done.

Awesome plumber! And A LOT better price than a lot of the other guys that I asked around about. He…read moreshowed up at my place to replace our 40 gallon water heater. Very thorough and clean job that didn't take long at all to do. He showed up on time and is overall a pretty cool guy that gave me a great deal. 10/10 would reccomend.

I'm extremely disappointed by the behavior I've heard about and witnessed involving Mason Perez. He…read morewas involved in a physical altercation with one of my friends at a bar, and during and after the incident, he allegedly used the N-word toward him. There is absolutely no excuse for using a racial slur against someone, regardless of the circumstances of an argument or fight. What makes this even more concerning is the behavior that has led me to question the attitudes being tolerated within his family. Racism should never be brushed off, excused, or treated as acceptable. Everyone deserves to be treated with basic respect, and racial slurs and physical aggression have no place in a community. I hope people take incidents like this seriously and understand that these actions have consequences.

I am writing this review to make sure I recognize the great work Peck and Weis has done for me with…read moreHVAC and Electrical services . Peck and Weis has assisted us with new construction commercial and with service at our residence . I have found them to be very responsive even during this unprecedented time of home sales expansion and building. More importantly to me , they have acted with integrity and squared away issues that weren't my responsibility . Their fees for other services have been reasonable and I like that the Customer Service staff clearly gives you the option of immediate service which may require over time rates or they work to get you on the schedule as soon as possible . Thanks to everyone at Peck and Weis for working as a team to provide great service to this community.

Just received an estimate to replace a $32 part on a humidifier for $684 after I already paid $125…read morefor the diagnostic fee. I don't mind paying for service, but I don't need to be gouged. Service has gone downhill in the last year.

The technician did an outstanding job and was very prompt. However, Roro-Rooter is very expensive…read more Check prices before you commit to the work

Originally booked an appointment for Tuesday evening, 6-10pm. Was communicated to that their…read moretechnician was at a job that's taking longer than expected. Rescheduled for 12-4 the next day. No problem. Was then called by their dispatcher at 1:30 saying their technician was 30-45 min out. After 2 hours I called back wondering where our technician was and was informed he was 12 minutes out. A call in that 2 hours we were waiting would have gone a long way to a 5 star rating. Our technician Kevin, deserves 5 stars. His service was excellent! Took care of our drain and was extremely professional.

Great same day service ata reasonable price…read more They had good communication too and even told me how to do a Different Job.

$35,000 DISASTER FROM A SIMPLE CLOGGED TOILET!!!…read more We called "Emergency Plumbing" with a clogged toilet in August 2024. After their plumber visited us, we ended up with THREE ROOMS DESTROYED BY WATER AND SEWAGE, costing $35,000 IN REPAIRS that took SEVERAL MONTHS, and then later getting dropped by our brand new homeowners insurance due to the claim! "Emergency Plumbing" happily took my several hundred dollars in payment for "clearing the clogged toilet". They have offered no recompense for causing our massive loss. But, to their credit, they did say "sorry" a couple times. THE FULL, DISGUSTING, DANGEROUS, SAD STORY: In August 2024 I called about a clogged toilet I couldn't plunge clear. They were able to schedule a plumber for early in the morning. The plumber arrived, and first wanted to see my septic tank. He started to hand dig a bit towards the tank. A minute of digging got nowhere, so he decided to come inside and look at the toilet. He tried an auger to clear the clog, to no avail. So, he asked to see the sewer cleanout. We went to the basement, where things were about to go DANGEROUSLY BAD. We located it above a ceiling tile in the finished basement. He held a up small garbage bag and opened up the cleanout... A FIRE HOSE RIVER OF SEWAGE immediately began to spray out onto him and our finished basement. He panicked and asked for garbage cans / bags to catch the sewage river. My wife brought down some large utility garbage bags. The plumber and I held up and filled about 3-4 large bags of sewage over our heads during the next several minutes before the flow finally stopped and he could cap off the cleanout. He reassured me by saying, "sometimes stuff like this happens". We were both drenched in sewage from head to toe. Some had splashed in my eyes and mouth. He started to hand mop up the large sewage puddle with some paper towels. I told him "don't bother, this all will need a mitigation company". He replied, "all you really need is some soap and water". Ummm no. We dried off, shedded clothes and went back upstairs. The toilet still wouldn't drain, so he said he'd drive back to get the larger auger. He asked if I had any toilets upstairs, and I replied yes. He said "OK, you can use your upstairs toilet and shower, just don't use the clogged one down here". He left and I started to shower. After showering I came back down to the main floor to discover that SHOWER WATER WAS GUSHING OUT OF THE TOILET INTO OUR BATHROOM AND HALLWAY!!! More fun! In the second panic of the day, I tried my best to dam up the NEW RIVER OF WATER now FLOODING my main level hardwood floors. I ran downstairs to see even more water now soaking many ceiling tiles and raining onto the sauna and floor. I called the plumber and the head plumber agreed to come join the fun. He arrived, I explain the scene, and he said "Oh no, he should never have told you to use the fixtures upstairs". Oh no! The first plumber later returned with the larger auger. They managed to clear the clog with it. They did some hand mopping up of the now destroyed first floor powder room, hallway, hall closet, and living room. They asked for a check for several hundred dollars, said sorry for the problems, took my check and left. The next day we opted for a water & sewage mitigation company, rather than the plumber's recommendation of "soap and water". Over the next couple days, my wife and kids truly enjoyed watching the hardwood floors, powder room, drywall, and finished basement get ripped out of the house we had purchased just months before. Then we had four days of loud industrial fans and dehumidifiers to hopefully prevent any mold. Then a few weeks enjoying a half ripped apart house, no working first floor bathroom, rough hardwood cuts, nails, etc. Lots of fun for kids and wives alike. The insurance claim process and reconstruction took place over the next couple months. We had to cancel our Thanksgiving party, as we were still wrapping up the rebuild by then.In the weeks after the plumbing adventure, I texted and called the plumber, hoping to get some recompense for this disaster, maybe cover my insurance deductible, maybe even my money back? We talked on the phone once and I made my case. He didn't offer anything at all. Haven't heard from them since. I would love to avoid going to court and just have them do the right thing, make this right for a family of four whose second half of 2024 was ruined by their work. Does anyone stand by their work anymore? 0 STARS - CANNOT RECOMMEND FOR ANY PLUMBING WORK. Maybe the head plumber is good? But whatever junior plumber they sent to unclog my toilet basically destroyed much of my new house. They were arrived on time and were friendly to talk to, though, tiny bonus points for that. ONE QUARTER OF A STAR

It was by luck of the draw that I chose this company. They were fantastic. What I appreciated was a…read moreconstant communications between them and us. They were very professional and explained everything what they were going to do. They promised the work to be done in two days and they were. Before they left, they cleaned up the entire area. I would highly recommend them to do your plumbing needs my husband chose to do the dry wall,

Extremely prompt response and great communication. Methodically assessed and diagnosed the problem…read moreas a loose wire in our breaker box. Did a thorough review of impacted fixtures and switches and clearly explained what he was doing. Reasonably priced and great value. We will certainly hire again for work in the future.