Every interaction I've have with these guys has been great. Straight forward. Honest. Won't upsell…read moreyou. Repairs have gone well.

Excellent service from Brian and the installers who put in new sewer crock and pump. Everything…read morewent smoothly. Done in one day and they cleaned up perfectly too. exactly what I wanted. thank you for your great competent and efficient service. Highly recommend and their price can't be beat!!!

A complete pleasure to deal with this company from the initial call for information and pricing to…read morethe install a week later. All personnel where friendly, knowledgeable, and professional. They came prepared to install an iron curtain, water softener, and RO system. They were prompt, efficient, hard working and really did a beautiful install. Pricing was as quoted, no surprises and the units installed are high quality. Thanks water store! I'll see you again when my well pump retires

Do NOT I repeat do NOT call them. They will give you an estimate and then charge you triple. I have…read moreproof and other people who experienced the same thing. I have contacted the local news because of these scammers.

I have had 3 good visits from this company over the last year and a half. Last night Matt the owner…read morecame out and diagnosed an issue that was causing our heat to shut off on the coldest day of the year. I thought there was no way I would get anyone out on a holiday and freezing cold day. He made it out late In the afternoon and called me and told me me that he was not going to charge me because he thought maybe they could have caught the issue at our yearly check. He was so incredibly professional, and above and beyond helpful and kind. I went from starting the day feeling like we might have big issues on worst possible day, to having the most pleasant call confirming it was fixed at no charge and they appreciate our ongoing business. A truly great business and owner !

These 2 guys are the best! They're honest, they save u money every where that they can, but still…read moregive you better service than I've ever seen with any other business, PERIOD!! You will not be disappointed in any way with Matt & Mitch. They're honestly too good to be true! I can't believe that I'm this excited over hearing & A/C, but that is what a breath of fresh air these two are when you're going thru something not pleasant, like replacing your furnace!

I highly recommend this firm for expertise and exceptionally fair and reasonable pricing. Jeff…read morediscussed my issue with me on the phone, giving me best and worst case scenarios and pricing which gave me confidence to book an appointment with him to repair a wobbly toilet. Prior reviews may have expressed concern about punctuality, but there is no way to predict how long a plumbing issue might take to repair until the plumber actually arrives to assess the issue... So trust that your job will be done as thoroughly and well by Jeff or his brother as the one that may have caused a late arrival. I hope I don't have any new problems, but if I do Jeff will be my go-to plumber from now on, and I will continue to refer him to others with the highest rating!!!!

Jeff was prompt in responding to my message. He was knowledgeable and polite. He was able to…read morequickly diagnose our plumbing issues. He offered options to us. We decided to have him go ahead and install a new water softener as well as a new faucet. We felt comfortable that his price was fair. Felt it was a plus that understands the water in our area (we have well water). Project completed promptly. Thanks Jeff!

Phil came out on an after hours emergency furnace repair. He was there very quickly. My house was…read moredown to 37! I have a Nest thermostat and was alerted by the app. I was out of town at the time. He did quick work and got it running within 1/2 hour. Super nice guy and stayed for a bit to assure the furnace was working correctly. Southport was the only company that returned my call within minutes. I recommend Southport and Phil for quick repairs. 5 stars for service but I'm not sure if it was overpriced? They got the job done so my pipes didn't freeze and that's the important part.

For reference: I got a new water heater and some duct work done…read more Service: Absolutely impeccable. I was not sure what I would get as this was my first time working with Southport but all the technicians were polite and friendly. They went above and beyond and left the area better than when they arrived. They even worked around my two cats and made sure none of them made the great escape. The products: Southport stands by their products and recommended the best water heater for my situation and installed the ductwork to last and fit my house. I was speechless when I went down stairs and saw the work they did. I couldn't believe it. Everything was brought up to code and done with care! Great value products! If anyone were to ever ask me who they should go to for HVAC or Plumbing work I would confidently tell them southport!

I've now had The Water Store out twice. Once to replace a water tank and most recently a water…read moreheater. In both cases they offered competitive prices and did a great job.

From the owner: Specializing in: - Well Pumps…read more- Water Treatment Equipment-Service & Supplies - Plumbers - Water Companies-Bottled, Bulk, Etc - Water Filtration & Purification Equipment - Water Well Drilling & Pump Contractors - Water Softening & Conditioning Equipment & Service - Water Heaters - Plumbing Fixtures, Parts & Supplies - Beverages

They were awesome. Responsive, honest and affordable. We're upfront with everything and very…read morecourteous.

Prompt. Reasonable rates. They communicated well, showed up on time, got right to work and…read morecompleted the work quickly. Hopefully I'll never need a plumber ever again, but if I do I'd use this company. Also, they wore booties over their shoes while in my house which is super appreciated.

Great service and fair price! We were extremely happy with…read morethe service we received. In June, we had our well pressure tank replaced, as well as an exterior faucet replaced. Everything is working well. The service was friendly, professional, and both areas were cleaned up. We will use them again.

Adding another great review for this company. Our hot water heater went out and Rod came out…read moreimmediately and assessed the situation. He explained what had happened and did a great explaining our options. Rod made sure he was able to replace our hot water heater immediately, especially since we were heading into a holiday weekend. Thanks again for the great work!

Phenomenal service. We had massive amounts of rain fall last week and both of my sump pumps gave up…read morethe ghost, resulting in over 8" of rainwater in my 2,500' basement in Brookfield. After the Engineering firm we use suggested the; I have used Carl's Plumbing at my restaurant in Milwaukee and have had prompt and efficient service. I was astounded that they sent Plumber Chris within hours to replace Sump at my house with the huge amount of calls they must have dealt with that day and begin the process of drying my structure. As a further bonus, I received the invoice receipt in the mail today and it is much lower than I expected for same day service. As a commercial and residential property owner, I would not hesitate to recommend Carl's Plumbing. Cheers.

Replace gasket under sink. Replaced entire drain fixture.. plus pipe drain from garbage disposal…read more Bit pricey but trustworthy.

We had such a great experience working with Donovan. He was incredibly attentive to all of our…read moreplumbing issues and took the time to clearly explain our options--what could be done, what couldn't, and what would be most cost-effective. He was completely upfront about pricing, so there were no surprises, which we really appreciated. Donovan went above and beyond, even going out to pick up the product we needed and replacing it that same day. His attention to detail, professionalism, and kindness truly stood out. He was polite, knowledgeable, and made a stressful situation feel manageable. Highly recommend Donovan if you're looking for someone reliable, honest, and genuinely excellent at what he does!

Donovan and his team did a great job in replacing an old toilet that was backing up. We certainly…read moreuse his service again.