Good company to have audio system done. I mine done over 10 years ago and had them back this week…read moreto get an upgrade the technician was very knowledgeable and easy to work with. Very happy with the service and I recommend using their company for audio service work.

I went to Quicksilver when I was contemplating a major upgrade to my home theater/entertainment…read moresystem. Kathy first sent her two installers to my home to take measurements and do a basic assessment of what would be required. She sent me three system configurations, each at a different price point. After I reviewed these, I met Kathy at her store, and she showed me some of the components she had spec'ed out. I made my decision and paid for most of the hardware. I opted for a change between that day and the eventual install, and that added to the final price. One service that Quicksilver offers that will be unknown at the Big Box is careful tuning of the components before installation. Kathy unpacks the new stuff, adjusts the settings to render the best picture and sound possible, and repacks it for the installers. The same installers arrived at the agreed-on time and spent about a day and a half at my home. They removed the old system components, installed a new electrical outlet behind the new TV, and configured all the components to work together properly. Their installation was much cleaner than the old one had been. They removed all the packing material and other debris from my home. Quicksilver deals in mostly enthusiast-level, high-end components. With a few exceptions, you won't see the same merch on sale at Best Buy. Everything is top quality, and you'll probably pay more than you would at a Big Box store, but you will wind up with a top-shelf system. I'm very happy with the choices I made, both in the components and the merchant.

CAUTION CAUTION. I called today to cancel our service and was told I still had two years on my…read morecontract and it could not be terminated early. Sure enough deep in the fine print I have two years remaining. I can only cancel by certified letter at least 30 days before expiration or I am automatically obligated to another year. BEWARE.

Worst monitor place I ever been to in my life highly disappointed very rude customer service they…read moreadd on extra fees for almost nothing they won't work with you and meet u hallways they are quick to send violations to the court I talked to a supervisor named Sara rude ass female hung on me me when I was talking just a shitty company all around I don't recommend ANYONE to go thru them you end up in jail and definitely broke going thru them Tri city monitoring is definitely the way to go

These guys are amazing. If I have an issue with my service, they are always available and helpful,…read moreeven after hours and on weekends. I am not particularly tech savvy, but they patiently walk me through steps to pinpoint the issue, and if it is thier tech, they are out to fix it, usually the next day. I have been with them for over 15 years and wouldn't consider changing.

Unfortunately I have to say I have had the worst experience with customer service ever with…read morePocketiNet, I used them for almost 10 years, had no issues other than paying a high price for very little mbps because they are the only choice for our location, when issues did arise they were awful at helping solve the issue and in the end took it upon themselves to just come remove my satellite after numerous weeks of waiting for the issue to be fixed. horrible customer service and would like to warn others of this possible situation.

Price gouging. $67 for basic internet. Tried to negotiate and all they want to do is try to sell…read moremore services, like cell phone service and new phone. I'm happy with my AT&T phone service. Thinking about internet with AT&T. Yes they do that....

Buyer beware...read the fine print…read more I had Spectrum internet service for two years. The service was fine...relatively reliable, and not outrageously priced. Unfortunately, our relationship ended on a sour note when I canceled service about 1.5 weeks after the start of my billing cycle, and they refused to pro-rate the charges, instead demanding the full $100 for the "month" of service. Evidently, this is in the fine print that I agreed to, so I paid it, but this left a bad taste in my mouth. I reached out to customer service, and received plenty of "apologies for the inconvenience", but nothing else. Not a great experience.

This company is run by complete fools, lousy service, bill jumped a bunch ($30) this month when Im…read morelocked into a 5 year plan. Customer service put you on hold forever. the internet sucks and is like dial up. If getting the run around for lousy service then you came to the right place. I would rather hand write letters and deliver them on horseback then use their services again. It would faster then the internet.

I cannot express the regret that I have experienced since I started internet service with Century…read moreLink. I have spent 6 hours now and more since my business moved and Century Link was not able to provide service at my new location. They have delayed and refused to cancel my internet service and have fraudulently charged me for the last two months after they finally agreed to cancel my account. I have been disconnected multiple times when being transferred to every "department" imaginable in their customer service department. As I write this I have been on the phone with them and currently as I am recording the call I have been on the line for 1 hour and 58 minutes. This is the 5th time I have had to call them. I am always very pleasant and courteous to the service people I speak with but I am not able to understand why the things they say they are doing when I am on the Line are mysteriously not done when I get yet another bill. I would really advise anyone to not set up automatic payments either since this is how they continue to take my money even though I have tried to cancel these automated payments but have not been able to since now technically my account is inactive. It is a TRAP. I would not recommend this company to my friends, Heck I wouldn't recommend this company to my enemies.