I have purchased a few things from Sass & bide over many years with little to no problems up until…read morerecently when I purchased 2 pairs of gold plated earrings for $262 ...The biggest waste of $262 I have ever spent. Both pairs are only gold plated on the actual earrings and have a metal post so here is obvious deception #1 because specifically asked customer service beforehand on Instagram to confirm that these either have Platinum, surgical stainless steel or gold posts because my sisters ears get infected from cheap costume jewellery all the time. They confirmed to me it was plated too to which I assumed it would be for that high ticket price $$ Well guess what? You guessed it! They're cheap costume jewelry with metal posts that would likely infect anyone and everyone's ears. (May aswell have bought $5 earrings from Temu.) the metal looks that of an old coat hanger or fishing wire/floristry wire. And it's about as soft as floristry wire too because they arrived completely bent & broken in their plastic bags!! So I cannot even regift these poorly made earrings to anyone with less sensitive ears. Pics attached!! The posts were bent on one pair and crooked on the other. I contacted Sass & bide with my disappointment, I told them their customer service lied to me about the material of the earring posts and that I now had to spend more money to buy my sister another gift (I couldn't go empty handed, it was a special gift for my sister) I explained the earrings were bent & unwearable and even provided photos & then proceeded to catch my flight out of Melbourne . On the day I received them I was due to fly interstate as mentioned above, as I was visiting my sister to stay with her for a while, while I receive an intensive trial cancer treatment for the next few months. I have advanced cancer and no treatments have been effective thus far, so I had the opportunity to try an experimental trial treatment. I have not once used my health as an excuse for anything until now but I shared this to explain my situation expecting a little flexibility and compassion from Sass & bide to no avail . Only to find out when I am interstate that they will not refund them unless I send the broken earrings back. I am interstate and the earrings are at home. I explained my situation that I may not even be back home as I have quite advanced cancer & they refuse to refund or assist me in anyway unless I can get the earrings returned. They are currently sitting on my kitchen bench in Melbourne that no one has access to and I didn't bring them with me because why would I ? when I expected a photo of them being unwearable would be enough evidence for a large company to process a refund for not only lying to me about the earrings material but to send me broken earrings that I cannot even gift to a child. My guess is by the other abhorrent reviews here that they are possibly not doing well financially if they are this unreasonable, uncompassionate & now obviously distributing poorly made products for a high price. I am gravely unwell and I haven't told many people of my diagnosis but I shared it with the customer service representative 'Hallah' & I was absolutely disgusted at the treatment I received. They specifically said "our sincerest apologies for the less than amazing experience with us. But essentially policy is ...." less than amazing? You mean abhorrent? I cannot believe that with photographic evidence & my personal dire health that I vulnerably shared to better explain my circumstances that they are completely uncompassionate & unwavering to both the financial burden & state of my health. I am literally DYING & flying back interstate to retrieve broken, unwearable, cheaply produced overpriced costume jewelry to send back to a large company to retrieve my hard earned money back is the last of my priorities right now. The stress of this blatant daylight robbery alone is only weighing on me & my health further. I just cannot believe they refuse to assist me given I provided photographic evidence and yet they still want to wear down what little energy I have left to fight for my life. I cannot believe such a company would have that little compassion over $262, $262 dollars that I really need returned to me during this time of need. Shame on you sass & bide. I hope one day you have a loved one terminally ill who is scammed of their hard earned money so you know exactly how devastating it feels to be lied to a refused help! I will be posting this review to every platform possible & will be contacting all media & news outlets with my story to ensure no one else going through a devastating time experiences this type of treatment from such a well known brand as I'm sure "Sass & bide have refused to refund terminally ill patient Chloe after sending her damaged earrings, Chloe is undergoing radical cancer treatment & provided the company with photographic evidence of broken earrings but the large company refused to refund.

My favorite brand !lol high fashion clothes ,really fun design clothes here!i really luv it .read more

Think a mini Department Store like the one on the shore but no where near as far away. This store…read moreis such a treat to have so close to town. I love that Karen Walker has brought in other brands to her stores because it's so great to see what the other labels are up to. Here there's Karen Walker (of course), Topshop, Saint James, Julie Roffman, and a whole lot more. They've done such a great job of decorating the store. I love the huge pink horse in the middle of the store. You really feel like you're somewhere special. Maybe this is because they sell my favourite perfume, Flower Bomb. There are always wafts of this luxurious fragrance all around the store and it definitely sends me to my happy place! I also love Topshop's prices! It's like you're always buying something on special, they're so reasonably priced. There's nothing like feeling like a million bucks when you've only spent $100.

I've said it before and doubtless, I'll say it again: I miss Topshop. I miss having it there a five…read moreminute walk from where I worked in the UK. I miss the way the clothes always fit me perfectly and I miss their uncanny ability to always have the latest fashion trends. So imagine my surprise the first time I walked into Playpark by Karen Walker in Newmarket to go and buy a belt by the designer that I'd seen online and noticed that they've got a whole section of Topshop in the back of the store! They even do Topshop makeup (my favourite lipstick colours EVER). And that's not all they've got either, this gorgeous warehouse-like emporium (think florescent strobe lights and concrete floor) is an absolute treasure chest of not only Karen Walker but also Fred Perry Laurel Wreath, Happy Socks, Cacherel and more--an eclectic mix, but somehow, in amongst the giant plastic horses and floor to ceiling sized birdcage fixtures, it all works. I just want everything in here.

I really love everything about this store. This is Australian designer Lisa Gorman's only store in…read moreNew Zealand and it sells some really gorgeous pieces of women's clothing. Gorman specialises in dresses, tops and trousers in really cool, funky prints. I think the great thing about it is that the clothing can really be worn by anyone of any age. Nothing in there is ever too short in the hem or low cut on the bust, which is perfect for older customers, but the cuts and patterns ensure that the clothes still look really trendy and hip enough for a younger crowd. My favourite things though are the shoes and boots. I've got a pair of little Chelsea boots from here and they are so comfortable and really well made from real suede. They have lasted for ages and I wear them all the time. The store itself is really spacious and is all wooden floors and walls, making it feel really organic, which complements the clothing perfectly. It feels very light and airy in there, so you can really browse for ages and the staff are always really friendly and give great advice as they clearly know the products inside out.

I absolutely love this store. Located on Nuffield St in trendy Newmarket, this store fits in…read moreperfectly. Everything in Gorman is beautiful. The boots are gorgeous - real leather, buckles, thick comfy heels - I was transfixed by them. Not to mention this great knitted clutch bag that was on display. And all that is before I even started flicking through the racks of clothes. How I wish I was a millionaire and could spend up large in Gorman!!! Every single garment was delightful; Gorman have managed to stock their store with items that are classic yet chic, fashionable and have a certain alternative, funky flare. This combination of styles means that Gorman is a shop that would appeal to a really wide age group. Both my mother and myself love their stock. It's just that great. The quality of the fabrics and the sewing means that even though items from Gorman may set you back a few hundred dollars, it's worth it. The garments and accessories you find in this store are the kind of pieces you can create multiple outfits around - they're staple pieces for your wardrobe, so spending a little more on them isn't too bad... Or so I tell myself! Bonus: One of the things that stands out the most about the stock in Gorman is the fabrics that have been used. They are amazing - really textured, bright and great quality - you'd feel like a million dollars in one of the pieces from this store.

Cody is perhaps the best high-end fashion store around the Vulcan Lane/ O'Connell St for sharp,…read morediscerning gentlemen. The service, the selection, the quality- it's stunning and just-so. In a stroke of genius, the coat hangers are marked with what sizes are available, instead of chaotic racks and cluttered shelves. Already they are stocked with some great Autumn/ Winter numbers, especially shirts from the Italian Poggianti brand. The staff member was so astute, and yet casual in his demeanor, I couldn't fault him. I forgot we had service like that in menswear stores in Auckland. Well worth the short walk from Queen St to experience the premium fashion of this exceptional little store.

A little store that's been around for a long time. Cody's is an owner run affair that stocks a…read morecolorful range of European fashion for men who like something a little different. Due to its size, only one or two garments are pieces are available in each size. The service is always friendly and as a result it's fun to shop here.

If you're after some great New Zealand designers all under one roof, why don't you pop into River…read moreon Remuera Road in the heart of the Upland Road village. Here you will find a large mix of designer women's clothing, accessories such as jewellery and sunglasses, gorgeous shoes and even some other quirky gifts that would be perfect around the home. Whenever I am in the Upland Road village and walk past this store I can't help but poke my head in for a wee look as everything in there is stunning. If only the price was just as nice. River is definitely on the more expensive side. But it's here you are paying for quality of the goods. Originally starting in Keri Keri they still have a store up there selling the same fabulous designer clothing. There is plenty of street parking in this area. Just watch out for when it's a clear way, you wouldn't want to miss out on a new dress because you have to pay to get your car out of the pound.

I really love this store, it's such a great place to come for Australian and NZ designer clothing…read more They stock brands such as Cybele, Kathryn Wilson and Trelise Cooper as well as my personal favourites Lonely Hearts, Ksubi and Nom'd. Purchasing from this store feels like much more of an occasion, it feels special because it has a really boutique feel and everything is beautifully displayed. The staff here are really great and they help to create the friendly relaxed environment that this place has, I always feel comfortable talking to them and asking any questions they may have. I don't feel looked down upon here like I sometimes get at designer boutiques. The free street parking makes it very easy to spend a long time in this store as well as all the racks and tables full of absolutely beautiful clothing.

Very colorful shop. Lots to choose from , wide variety of choices , high quality men and woman…read morerange . My favorite gorgeous blue polo shirt . Very friendly and helpful staff Maria Auckland:)

Very disappointed in the customer service in the Newmarket store. Sent an email to…read morefeedback@superette. No response.

Finally, I've discovered a second-hand clothing boutique actually worthy of the title 'Boutique.'…read moreEncore is everything you want it to be: an absolute treasure trove of used designer clothes, well priced and well ordered. What separates this store from the others such as Recycle Boutique and Finders Keepers is that they actually make it feel boutiquey rather than op-shoppy in there. This means luxurious Laura Ashley-papered walls, funky lighting and spacious changing rooms and staff who can help you pick out outfits and advise you on almost anything in the store. The brands they sell can be anything from Vivienne Westwood to Kiwi favourites Karen Walker and Zambesi, all at massively discounted prices. Of course, you're still going to be paying more for the privilege of owning these items than you'd pay for lesser quality items in a chain store, but what you'll get in return are pieces that will last you a lifetime...or indeed items you'd probably be able to resell again for a tidy profit.

First impressions - hey this is great ! A thorough look through and sadly nothing for me on this…read moreauspicious Saturday in Spring . But hey that's not to mean someone won't be dropping of that wish dress or unwanted Marc Jacobs bag ? Will they ? I love the idea of clothes recycling at the end of day everybody wins , Stores get money , people dropping off clothing maybe get a small percentage and if the store has a heart they take leftovers to the city mission so a homeless soul can get kitted out in a Versace jacket ! #winning

Won the lotto ? Feel like a fancy pants ? Head here . From humble beginnings on High St , city …read more This is a fashionista Valhalla ! I had the nicest sales girl show me through their range of perfumes , now she probably knew I had zero deniro but did not care at all and was just interested in showing me a particular perfume which I will now plot to get ! They also have books , fashion ones of course but books all the same . We discussed the merits of real books to a kindle and the difference of woody chypre scents to powdery frou frou ones . This girl really knew her stuff even after admitting she hadn't been into perfumes until she started at World . With the use of luxe fabrics and vintage trays this is a awesome shopping experience !

I could seriously look around this store for hours, it holds so many wondrous knick knacks, weird…read moreand wonderful art and collective items. You can be looking at some beautiful fashion items and then turn and see a stuffed animal! World has a few locations Auckland wide, but my favourite is the Newmarket branch, I just love the way it's set out. It's dark and mysterious yet everything on display is clear and eye catching. World stocks a lot of brands, many of which you can't get anywhere else in New Zealand, for me I wanted a specific perfume, and they had it! The service was also extremely helpful, I wanted the hand cream to go with my perfume but they had run out at the time, therefore the retail assistant took my name and email address and they are going to email when it comes in, amazing service!