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    Bank of America Financial Center - Storefront

    Bank of America Financial Center

    (4 reviews)

    This is a great BofA everyone is always so friendly, short lines and very clean. Much nicer then…read more90% of the BofAs I've been to.

    Ok- Prepare to have your mind BLOWN! My BF just went to THIS…read morebranch's ATM INSIDE the building, withdrew cash so he could deposit cash into my account. Goes to the teller directly from the ATM. The male teller informs him with a snotty tone, " Sorry, we do not take cash deposits!" WHAT??!! A BANK DOES NOT ACCEPT CASH? I NEEDED the money in my account this morning, so my BF asks," well, if you don't accept cash, what DO you accept?" The teller informs him "check or money order". (But those two things will not post immediately to an account! So if you need money immediately, you are screwed.) BF tells me sorry, nothing he can do. So I call the branch and just so happen to get the same teller. I told him who I was, explained I needed that deposit made ASAP and he proceeds to tell me that BofA changed this policy at the beginning of the year! Really, because 1) I never was notified of this HUGE change and 2) I have deposited cash into my sons BofA account at the same branch just TWO WEEKS AGO! So I informed the teller that my BF is a police officer (not a criminal) and can see his badge, has ALL my info. if needed and I can give him my security answers, and ask what can he do to help me? He tells me that BofA, in an attempt to cut down on fraud, made this new policy. Hmmm, checks can be stolen or bounce, but you will take those over cash, "to cut down on fraud"? He said "only business accts. can have cash deposited by someone else." And lets not forget ladies and gentlemen, that my BF just withdrew cash OUT OF THEIR ATM! So are they saying that they could have stocked their ATM's with counterfeit cash? Or do they not check the cash to make sure its not fraudulent? Here's my point, they are a bank and banks have always accepted cash as a form of money. How can BofA think checks and money orders are safer? All three could be fake or stolen. This policy is clearly BofA's way of pushing out individual/personal acct. customers and switching to all business accounts. Lastly, If someone, even a stranger, wants to bless me by putting cash into my bank acct., I would gladly welcome that! I am SO disappointed with Bank of America and this branches lack of professionalism. Stay clear and deposit your CASH at a different financial institution altogether!

    Frost Bank

    Frost Bank

    (2 reviews)

    I LOVE Frost Bank!…read more LOVES: 1. The customer service number (even the 800 number!) is always answered by a human being. This is THE MOST attractive thing about them! I cannot complain about customer service. 2. The girl that opened my account called me at 30 days, 90 days, and a year after I had my account opened to see how I was liking it. 3. The mobile app is great and easy to use and you can even cancel or freeze your debit card there in case it gets lost. 4. Website is hugely functional and I can do practically anything I need to do there easily without having to hunt. I can even add non-frost accounts so I can see everything in one place. 6. I'm not constantly sold to. We live a debt-free life and I appreciate the fact we are not constantly berated with offers to refinance or the latest new credit card. I would love a location in Denton or Corinth. I'm so happy they opened a Lewisville branch! (Location options is the only reason I am taking off a star) Also, I'd love options for a different debit card design. Pleeeaassee?! :)

    The best bank you could visit if you are In Lewisville. The banker by the name of Tevin (I believe…read moreor Kevin) is a gentlemen and a scholar. I had many questions about my banking and he offered to sit in a room and go over statements with me and help me understand them. I was worried this sort of thing was long gone in banking institutions but this young man is the reason I stay with Frost and have been a customer for over 15 years! I hope he never leaves!

    Pnc - banks - Updated May 2026

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