I needed an important document notarized yesterday, Went to this TD bank branch for help. Staff…read morewere extremely helpful & got my document notarized. Thanks very much to Sean Carroll and the very helpful staff at this TD Bank branch. I highly recommend them for any banking services!

Paul Marino, the manager, is honest and forthcoming. He cleaned between customers. Service is…read moreexcellent and staff explain well. They do COVID precautions very well and are open for all services but some need appointment so call first.

They completely revamped this bank location, it is absolutely beautiful inside! The parking lot is…read morea little tough to navigate (since it is always so crowded and people constantly driving by). The employees are super friendly and willing to help.

Citizens Bank is just an ordinary, run of the mill bank. You'd never know they were part of the…read moreglobal financial institution RBS from how ordinary a bank it is. I generally have very little reason to come inside here, because between online banking and ATMs there's really no reason to. I will say, however, that "people" make the difference when you need to. For example, there is one small business officer here who is a complete jerk; I'd never have anything to do with him. On the other hand, there is one teller who is both cheerful and competent; she's a delightful young lady. So when you average out zero stars and five stars, this is where you land up.

ATM broken. Went inside. Remodeled bank to only have only one teller inside instead of 4-5. While I…read morewaited in line this banker lady kept asking me probing questions about how many errands I did today. It would have been wiser if she got behind the counter and moved the line.

I don't normally review banks but had to on this one…read more A while ago my Bank Account at another well known bank was compromised and money taken/stolen. This other bank turned on me and threw me out. Even though I had a Police Report proving everything and my lawyer involved. Now I was in a panic. Couldn't access a Bank Account for anything. My Lawyer/Lawyers bank at this branch for their Law Firm and asked the Manager and Staff if they could help me. They said yes!! And they did. That same day they opened an account for me and got me access to a Bank Account. So needless to say I love this bank and highly recommend Wells Fargo to everyone I know. In fact sing their praises.

The Manahawkin branch of Wells Fargo is where I bank and the staff there are terrific. Friendly,…read morehelpful, ALWAYS pleasant, even during the throes of the pandemic! I also have had very good experience with phone services and Wells Fargo. Very professional staff and they aim to solve whatever issue I am calling about.

The employees at this bank were friendly and helpful from the first moment we walked in the door…read more We were immediately helped and everyone was friendly. Would recommend.

Bank of America in Willow Grove, or technically Horsham, always has excellent customer service…read more Each interaction with all staff members has always been pleasant. A staff member who I believe is the manager ( mid-aged bald guy) always greets customers with a smile upon entry. I met with another staff member to open my first credit card and he was extremely helpful and nice. Unfortunately, I can't recall his name. It might have started with a D and I think he may have been Asian? Their drive thru ATM is very convenient. I almost never go inside. The ATM occasionally will be out of order but not too frequent. The website is easy to navigate and comes with a lot of neat features like the track your spending tools. The website and app also make transferring money quick and easy. My only complaints are the annual/ monthly bank fees. Many other banks either have cheaper fees, or none at all.

Rosa at the Jenkintown branch is amazing!!! She took care of my account and had a down to earth…read morechat with, treating me like a person not a customer. She took care of a bad issue and gave me sound advice. Customer for life now!!!!

The customer service is poor. I opened a credit account and filed a dispute against a company that…read moreshipped my order to the wrong address despite several attempts to correct including the day ordered. Trumark told me to cancel my card to stop future fraudulent charges. I did so and Trumark allowed the same fraudulent company access to my account

The ATM at this branch impressed the hell out of me. Yes, I said the ATM. Have you ever been…read morefustrated at the ATM when you had to select multiples of twenty? And have you ever been happily surprised when you came across one that actually gave out fives or ones!!! Well this Citizens ATM let's you fully customize your withdrawal denominations. All you do is press the plus or minus sign next to each and the machine keeps track of how much you have left to select. Fantastic!

I called this location and Allison had me on hold for 35 minutes only for me to walk into the…read morebranch to see her chatting with her coworker. She hangs up the call smirks and says " oh I hope that person calls back" with a chuckle. I responded with " I'm that person you had on hold for over 35 minutes" she put her hand over her mouth open in shock for what she had done. No apology either. Im already dealing with a lot in relation to my account with this bank and that was the icing on the cake. I've been with citizens bank for over 10 years!!!

The 3-star review is not a reflection on the bank branch at Old York Road and Susquehanna in…read moreJenkintown. It is to alert the branch and Yelp that Yelp has this WF branch marked open until noon on Saturdays, and it isn't. It's closed. You wasted my time. Correct your mistake.

If I could give zero stars I would. The worst bank to deal with, so incompetent they all performed…read moretheir jobs like they started today. I was named an executrix of an estate with a long time attorney in the area and knowledgeable of this procedure...the short certificate has no "and" meaning only 1 of us needs to go to the bank and close accounts. Wells Fargo said we both had to attend...what if I lived on the West Coast? Sefa had not idea what he was doing, he was on the phone with the corporate office, who didn't know what they were doing. Bottom line we were there for over an hour and never accomplished our goal of closing the accounts, we both left because we had other appointments....Guess we have to try again with another branch that might have some brains and knowledge. No problems doing this with Citizens and BB&T, done in 15 minutes...thank goodness we have choices! DON'T USE THEM