While on vacation with the family on a Monday late afternoon, I noticed that that day about $9,000 (which was not in there) had been moved from a checking account to paypal. Since there was not enough money in the account it was transferred from a savings account. I have not used paypal for months. After contacting paypal and confirmed these were unauthorized transactions, Paypal began a case to investigate. and i was told they would return the money to the paypal account and then back to the checking account. Since i intended to close this account this was going to be an issue. I then called Penn Community bank, by this time it was after 7 and I left a voice mail. to my surprise I received a call back and was connected Sharon at the Doylestown office and i explained what as going on. She froze the checking account and said the better option would be to have the bank put the money back into the account, have their fraud division investigate and have Penn Community go after Paypal for reimbursement. The money was returned to another account the next day. When I returned from vacation the following week, I went in to see Sharon at the Doylestown branch and in about half an hour, we had a new account set up and she gave me guidance on better options for my money. This is not the first time they have helped me. I use a debit card a lot and a couple of times the card became compromised and I get notified about attempted 'suspicious activity' from the bank, they automatically put a freeze on the card until I contact them. I could not be any more pleased with Penn Community Bank and Sharon from the Doylestown Office read more

Always professional and helpful. I love this bank I have always been very Happy and love this bank.and have a few thousand dollars dollars deposited there. read more

My parents have been customers of this bank for years. They came in and were told what to bring to open up a business account. The next day I came in and brought everything. There was a new girl there that took issue with irrelevant things like the fact that a letter (that could have been hand- written) was typed and looked like a long text message. She also wanted an operating agreement when I have a single member LLC. She called the branch manager at the Warminster location and he told her that she should tell me that they will put my request on hold till Monday. She didn't tell him I had a single member LLC. When I had called him, he apologized and told me to come to Warminster. I was on my way to another bank at the time he asked me to come. When I got there, it was 11:30ish. There was an elderly couple there for an appointment. I was told to wait till they are done. After about 10 minutes, this same branch manager who told me to come to this branch, which is out of my way, walked into the waiting area and told me I had to go because the wait for this couple would take longer than expected and it would be after 12 when he finishes with them. He didn't say anything else. I was completely shocked at the stupidity of this guy who just told me to come because he wanted to make up for the mistakes of another employee at the Southampton branch. When I had called the Jenkintown branch and told the branch manager there about what happened, she was completely shocked because she said that I came before closing and that as long as customers come before closing, the employees have an obligation to provide service. The employees at this bank are some of dumbest people I have ever encountered. This is the second incident. The first time when one of our contractors came to cash a check that we wrote from this bank, they made up an excuse to not cash it and I had one of the higher ups call me and apologize profusely for what happened afterwards. This bank is a nightmare and the employees are a bunch of idiots. There is some sort of a discriminatory tendency at some of their branches. They treat some customers better than others just because they feel that way. read more

I recently had an issue with a mobile parking app and received a ticket even though the transaction went through. I had called customer service and spoke with Eileen. She told me the time on the transaction had actually gone through after the time on the ticket. Disappointed, I accepted that this was probably an error I had made during processing, however Eileen then called me back after doing some research and was able to send me the time the payment was processed as pending, which was well before the ticketed time. She saved me $76. I tried to express to her how very much I appreciated her additional time and effort in securing the information needed. The customer service received was well above my expectations! read more

Great experience every time I use any branch! Sandy Davis, the branch manager at the Yardley branch has provided me with some very valuable information and ideas for my new business venture and the staff is always so nice and friendly!! Would highly recommend Penn Community Bank to anyone! read more

Worst bank in the world! After 15 plus years, they treat me like dirt. They called me the other day and all wanted to do was buy some bitcoin. They accuse me of being a scammer, a money launderer and there head od security tells me he knows what I am up too because he worked for the FBI! I tried to explain, nope would have none of that because he knows what I am up to! The reality is I have a supplier who wants to be paid in bitcoin why I don't know. Today, he calls me again! Says I am a money mule! What?? Then he cancels my accounts, threatens legal action if I have any Negative balance! So, I went to Truist bank in Doylestown. What a refreshing experience! Nice people, I gave them the same check, bought bitcoin plus opened My new personal account, withdrew Most of my money and deposited In Truist. Now I have to change all my auto Pay accounts, ebay etc. All because you guilty of whatever They believe and...they wouldn't Listen, didn't care.. Stay away, far away from this bank. All my business accounts are being Switched to Truist where everbody Knows your name. read more

Penn Community Bank - A road - Banks & Credit Unions Near Me - Bristol, Pennsylvania

Great Bank! Treated as a person and not a number. Friendly employees and a great bank to use for both personal and business needs!! Staff at Lower Makefield and Bristol are first rate. I recommend to everyone. read more

Notified local branch office that we were traveling to western Canada and planned to use our debit cards. Both our debit cards were declined on a Friday night and there was no live person to speak with when we called the number on the back of the card. At least the bank should have a live 24-7 number to call if they are going to decline transactions so easily especially after notifying the bank that we were going to be away. read more

I have been a long time customer of Penn community bank. I am a respected member of the community that this bank claims to be so in touch with. I had a higher up in this organization treat me like a piece of garbage. I feel that I was disrespected and I am deeply offended. It seams that a 1/3 of the time I am at this institution the computers are down or the employees don't know how to use ''the system''. I would highly recommend that anyone looking for a bank in the bucks and montgomery county areas should use The Univest Corporation. Univest has polite and respectful employees and is far more engaged in the community than Penn Community. I am actually rather excited to be severing my ties with this institution. I no longer have to torture myself with their lack of customer service, and lacking infrastructure.. This is the first time I have ever written a negative review of a company on line. I am pretty easy to please. So please understand the severity of my anger. read more

We recently worked with Connie Barna on some loans and she was fantastic! She was very responsive and quickly processed our paperwork. My husband and I were treated as if we were Connie's only customer. Such great care and concern. If you need a loan, I would highly recommend Connie! read more

Unreliable service, hours are not good considering they close at 4:30 almost everyday, everybody works until 5 so there is not going to the bank after work. They will charge you every fee possible even if your a customer for 10 years. Customer service does not to look to help put you in the best account for your situation. For instance the bank suggested a checking account that would charge me fees every month for 3 years until I FOUND ON MY OWN that they have a free checking account with no fees years later. ATM has withdrew money 4 times in one night and they never returned the money. Also was told I had overdraft protection by the teller just to find out a week later my account was overdrawn and charged 2 fees of 70$ total for borrowing 5 $ from them. Total BS go anywhere else cause it will be better for your banking decisions. read more

Highly deceptive and misleading loan practices. Through the application process said everything looked good but denied loan without even offering chance to increase downpayment above 25% or provide co-signer. read more

I'll start off by saying I use the Langhorne location I've been banking with them for a few years the tellers are adequate and smile with a friendly greeting most of the time former manager was outstanding. But this place is fee fee fee central. New manager is most unpleasant seems almost happy every time he can tell you no on something. Granted many of the fees are of my own doing but several are due to policy and the way they process. I had an overdraft check on my account and had money in there so I talked to the manager turns to find out my check clears at 9 AM when they open but he tells me that the draw that I had for the same day of the cleared check was made at 4 AM in the morning not sure who's processing at 4am but this is what I was told so you would think maybe a few hours of leeway not on your life at this place. Tried to add my girlfriend to my account and he told me I needed several pieces of documentation due to an issue she had several years ago with another bank promptly left and went to Wells Fargo where they added her immediately with a smile customer service I would say would be below poor from the management standpoint. That's why I have switched to a different bank I can honestly say fees and overdraft are down 90% I tried supporting a small local bank as you would think they would care about their local customers more but it just does not seem to be the case with this bank. So with minimal locations The dismal atmosphere and bad policies I urge you to try a different banking company and give them a rating of one. read more

I love this bank! A true community establishment. Fantastic staff and great services. I have been with them for 2 years now and have not had one bad experience. read more