None of Citizens Bank employees in grocery stores are polite. NOBODY ever says "thank you". I have…read moregiven them plenty of opportunities, said, "You're welcome" to which I got "Have a nice day." I've complained to branch managers and even Charles Barby, the regional manager. Barby said, "Thanks for bringing this to my attention." And nothing was ever done about it. I have never dealt with so many ignorant people! I have taken all my money and gone to PNC BANK. So far they are really nice people. PNC BANK can't do enough for their customers, and even people who aren't their customers. Before I was their customer, I walked into a PNC to get change and they gave it to me with a smile - and a "thank you"!

One star just because they open but I tell you is the worse location I have visit this tellers…read morealways sound like they don't want to do the extra for there customer's I don't feel like this tellers don't care about my business there.I am taking my account and business to another citizen's back.Even in the ghetto they are more pleasant and try to help with no breathing like I am bordering them.

Here's a phone number for them:…read more (800) 785-1426

Worst of the worst to deal with! Called me over a false charge form Shaw, which I had already had…read moreremoved more than 2 weeks ago, and the woman on the phone insisted that she couldn't check with them because they work for Shaw not me (that has got to be the most condescending thing I have ever heard anybody say). After I call Shaw back, they confirm that I don't owe them money and tell me that they're going to write an email to the collecting company. The collecting company continues to call me daily, finally I get an invoice showing no balance from shaw and send that to these idiots, at which point they stop hounding me.

This service at this bank is outstanding. The people who work at the Warminster office are very…read morefriendly and hepful. Great neighborhood bank.

The employees at this bank were friendly and helpful from the first moment we walked in the door…read more We were immediately helped and everyone was friendly. Would recommend.

Bank of America in Willow Grove, or technically Horsham, always has excellent customer service…read more Each interaction with all staff members has always been pleasant. A staff member who I believe is the manager ( mid-aged bald guy) always greets customers with a smile upon entry. I met with another staff member to open my first credit card and he was extremely helpful and nice. Unfortunately, I can't recall his name. It might have started with a D and I think he may have been Asian? Their drive thru ATM is very convenient. I almost never go inside. The ATM occasionally will be out of order but not too frequent. The website is easy to navigate and comes with a lot of neat features like the track your spending tools. The website and app also make transferring money quick and easy. My only complaints are the annual/ monthly bank fees. Many other banks either have cheaper fees, or none at all.

Great customer service in branch! Danielle branch manager goes above and beyond to help!read more

walked right in, was able to get a new card and was greeted with friendly and attentive staffread more