I've been with Wells Fargo for 30+ years. I was recently scammed/victim of fraud and was completely…read moredevastated . I filed claims with the bank over the phone, but felt no comfort in my situation and was scared for my family and our future. I spoke with Sarah Rinehart the branch manager in Southampton, Pennsylvania and set up a meeting with her right away. Not only was she kind and understanding over the phone, in person she was professional, kind, caring, compassionate, and so much more. She was such a strong support for me during such a traumatic experience. She went above and beyond to help me in every way she could including emotionally and I will forever be grateful for her. She truly was an angel to me during such a difficult time.

I have had nothing but excellent service at this branch. Most of the time when I have had go in and…read morespeak with somebody, it's for something complicated and they have always been able to help me with exemplary Customer Service. Andrea and Alison helped me today and I can't thank them enough. At a time when most banks are getting rid of their tellers and Customer Service reps, it is refreshing to go into a Wells Fargo bank where the employees go out of their way to help you.

I avoid this branch. The bank tellers are rude and short. My most recent visit was to discuss an…read moreissue I was having with a check deposit and I left not only having more questions, but feeling pretty helpless. I have had a similar situation regarding a deposit happen in the past and other branch locations have been more than helpful in getting the problem resolved. When I referenced this in my visit I was told "they aren't supposed to do that" and to "call customer service" when I asked to speak to a branch manager I was told "no." I was then directed to customer service (the 1 800 number on the back of my debit card). Also, the ATM at this location is constantly out of service.

This "credit union" has collected Thousands in fees this year alone already. Last Fri I deposited…read more$24,000 in checks from the US Treasury (IRS). But as they place hold on checks, still charged my account $56 in "fees" over weekend. Supervisor says "sorry". This bank will tax you more than City Taxes.

Love this branch and the friendly tellers! It is a members only credit union but they do offer…read morefamily and friends to join throughout the year. Their rates and interest are better than other banks. They have a coin counting machine for members, free of charge. You can choose to get the cash or have it deposited into your account. A couple times a year the will do customer appreciation days/week, where they generously give out swag. I have been given blankets, towels, ice scrapers, umbrellas, duffle bags throughout the years.

Great collection of dedicated and efficient workers. They are all so very helpful and skilled at…read morewhat they do! Great attitude- even better service. Special thanks to Marie- super job all of you! Richard Morfopoulos Ph.D.

At the end of November 2025, our joint checking account was overdrawn. The problem was with a…read moreDoctor's office incorrectly scanning a check for $1,603.37 instead of the check for $26.60 which was the correct check. My husband and I immediately went to the Chase bank on Old York Road and met with Cindy and Maria. They treated us like members of the family and went out of their way to research the problem and file a report on our behalf. We expected the $1,603.37 to be credited to the account by December 1, but that didn't happen. We went back to the bank and again met with Cindy and Maria who again researched the problem and found a problem in the back office. They refiled a report on the problem, spoke with supervisors in the back office, and promised to involve the branch manager if the credit wasn't issued. Well, the next day the credit was issued, our account was made whole, and we are very happy. I hope Cindy and Maria are recognized for their superior service.

I have been banking at Truist. Truist took over BB&T. The online services are excellent. Seniors…read moreget free checking. I have no negative comments to say.

Great customer service in branch! Danielle branch manager goes above and beyond to help!read more

walked right in, was able to get a new card and was greeted with friendly and attentive staffread more

I don't go there often, but when I do, I don't have to give my account number or anything because…read morethey already know who I am. Most banks mercilessly charge fees, but since merging with Provident Bank, I've actually RECEIVED $140.02 in cash back for using my debit card (that's just four months). They also have free coffee and a machine that automatically counts coins (no fee for that, either).

I'm very happy banking with the penn community, because the manager and tellers in the new Hope…read morebranch are very nice with me and they have best interest rate on CD or Money Market . I'm glad to banking with that branch of Penn Community bank

I decided to refinance my house because rates were so good. Penn community had the best rate for me…read moreso I decided to try them. Everything was great in the beginning and I paid my fees and paid for appraisal. Then after weeks of waiting I am informed that I don't qualify for a 15 yr mortgage. Annoying why didn't they tell me from the start. So we start over for a 30 yr which women said is easy for me to get. I'm going for a small mortgage compared to what my house is worth. After 4 months of them playing around I get turned down for my tiny mortgage and they won't call me back when I try to find out how this can be. Horrible bank and rude people that won't return your calls. Don't use them!!!