I've been banking at Firstrust's Jenkintown location for over ten years. The bank manager, assistant manager and head teller have not changed during that time. They know me and my wife and speak to us when we stop in to make deposits, or do other bank business. The tellers are well trained and careful. Their services are reasonably priced.
Several of the complaints here, with low ratings for this bank, note that they call the customer whose account is being debited before they cash checks. For some reason these reviewers think that is a bad thing. As someone who has been called several times about checks, I would like to go on record to say that this is a very good thing. I want them to check withdrawals from my accounts that are atypical. I'm pleased that they would take the time.
Firstrust is a local bank. It's not a big, national, impersonal bank. That's not to say it's small -- there is a lot of money backing it up. But after the fiasco's in some of the nations largest banks, I'm pleased to know that I'm banking with people I know and with an institution that has an investment in my community. read more