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Quaint Oak Bank

3.3 (7 reviews)
Closed • Closed

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Personal banking

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3 months ago

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26 days ago

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1 year ago

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Greg C.

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2 years ago

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6 years ago

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14 years ago

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Greg C.

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9 years ago

Poorest customer service I've ever seen. Very frustrating and seems like they don't care about you after they have your business. Not happy.

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UKRFCU - Ukrainian Selfreliance Federal Credit Union

UKRFCU - Ukrainian Selfreliance Federal Credit Union

(5 reviews)

I am the 3rd generation in my family banking here. Because it's Ukrainian and I want to support all…read morethat is Ukrainian here i have overlooked rude and unfriendly staff. I'm writing this review now because it's obvious the bank will not make things right after all these years. Money was taken out of my sons account without our permission. This was my child's college fund. I was under the impression since hes a minor no one can take money from his account. Not true. Over $1000 of his hard earned money was taking through online transactions. Unfortunately we didn't notice until a year later. Bank took 0 responsibility and fully blamed us. When I closely looked at the transactions, I saw it was definitely not what a 7 year old would take money out on. Shame on this place. They blew me off on the phone. And when I would speak to them about it they were rude and dismissive! Last, I was told they were working to get the money back. It's been years, so I guess not. We are actively searching to move our money elsewhere. Shameful business practices and very untrustworthy.

IN REF. to UKRFCU Great Philadelphia locations…read more I am not sure why people select UKRFCU... 1. Any loan rates usually are the same or worse than at big banks rates. 2. There are usually bigger restrictions even to get prequalification letter. For example, they do not give such letter based on soft credit check -- something you usually can get from any bank. 3. Service is not really personalized and the staff members are not really interested in servicing their clients. 4. Much more difficult to do any sort of banking besides some really simple tasks. For example, I have HELOC but I cannot get checkbook for that HELOC, hence using it is more difficult than regular banks HELOC products. OR They do not send statements for mortgage and all payments should be done either electronically or in person -- that how I was explained. 5. Interest rates for deposit accounts products are subpar -- any bank can either match or has better interests with much more variety of products. The only benefit I see in UKRFCU is that staff employees speak native language, however most of the banks in Philadelphia have either interpreters services or dual language employees these days; therefore it is not even a benefit anymore.

Quaint Oak Bank - banks - Updated May 2026

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