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    Victory Bank

    4.8 (4 reviews)
    Closed Closed

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    Services - Victory Bank

    Personal banking

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    Superior Credit Union

    Superior Credit Union

    (3 reviews)

    I just opened an membership with them. I'm newer to the area and my credit union isn't located in…read morethe area. I set up a personal loan. The girl I set up the account was okay. After the account was set up, signed paper work it was like they got my money and don't return my emails or phone calls about questions on there payment plans online. I had to leave a message again to talk to a manager . But the same girl finally called me back. I had questions with on why I don't have any info on all the paper work I did or how to pay my loan. When I finally did get some info the link that I was given wants to charge me a $3.99 convivence fee for paying my bill with not being scheduled. I told her about it and didn't even know about. I don't recommend this credit union at all to anybody. Horrible customer service.

    After 11 years at this bank I have had multiple occasions of fraud where money slipped out of my…read moreaccount on random charges. I HAD TO FIND OUT MYSELF EVERYTIME. The last time I went in I brought up having suspicious charges from websites I do not shop on and asked them why they fined me over a dozen times in a week $32 at a time. Rather than helping me take care of the fraud they insinuated my own mother was stealing from me. I've never had any other bank ignore blatant fraud while freezing my card everytime I tried to use it somewhere new. The manager here is a sweet heart and the only reason I stayed so long, still called me by my first name and ensured I had things covered when I closed my accounts. I do not recommend anyone comes to this bank.

    Victory Bank - banks - Updated May 2026

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