I was told they could hold a vehicle for a week to give me time to arrange a ride to come pick it…read moreup. I took time off work, canceled meetings, and got my mom to come stay with my dying grandmother so my pawpaw could take me out there. I had to call them as he was picking me up for them to tell me they'd sold this truck days ago out from under me that I'd made the first appointment to come see. The director, owner, and manager should be ashamed of how they run this business. They don't care about people. They care about money. Avoid this place at all costs.

Hot dang wasted 1/2 day on one truck was told notes will be out my budget and idk why it must…read morebe crazy fees idk then I wasted other half day on a truck that has been sold thanks, Josh.

This place never fails. Always a dumpster fire. Take your service issues elsewhere. You're gonna…read morehave a lot of them.

To whom this may concern…read more I'm the one owner of a 2020 Jeep Gladiator Sport and Have never missed a payment to the bank. But I'm also the owner of a Jeep Gladiator 2020 that has a Bad ( not working ) dashboard That controls and Shows All of My Gauges. This Dashboard went out over a month ago and when I Contacted my dealership near me (Interstate Dodge Chrysler Jeep - West Monroe LA) and they arranged a appointment and told me that it was apart of a recall but when I got there They then said it wasn't a recall on My Jeep Gladiator. So I called the Dealership that I Purchased (Lenders Dodge Chrysler Jeep - Bossier City LA) where I purchased this Vehicle, New (less than 25 miles on it) 1st part of 2020 they gave me a number to call, Without any help. So with all this Disappointment I am now writing this letter and Review. I have No Way to tell what my Gas Transmission Engine or anything else is going through, because my Dashboard is BLACK. The internet has this Part of a Recall Though Jeep. So can Someone please explain why My 2020 Jeep Gladiator is not apart of this Recall. I'm disabled and not able to work for over a year. I'm Completely Unsatisfied with this. How Can Anyone explain why We Americans should buy American Vehicles that Go BAD IN LESS THAN 5 yrs. I Will Be send This to BBB - Dealerships- LA HWY and Safety and WELL POST AS A REVIEW On Jeep Raleigh Walker thebigbayou@gmail.com

How bad can service be? Check here to find out. Hey sales guy, if you cared to look up from your…read morephone, I wanted to look at a truck!

i purchased a vehicle from them and after I got home saw my vehicle advertised on their webpage for…read more$4000 less. I asked for the advertised price and was told by Fred Bias the vehicle manager, I did not ask for the advertised price. The general manager told me the same thing. I had to ask for a copy of my window sticker and noticed $600 in add ons that were not on or in my vehicle. I called the GM and he told me I would have to speak with the salesman. I text Gary "DQ" salesman, and he said the items were in the trunk. He knows that is a lie! He opens the compartment when showing the vehicle and of course there were no cross rails in there, there is not even room for them in the compartment. They were all very friendly while making the deal but once you sign the contract you are nothing to them. They got what they wanted and they are over you. While I was at the dealership the used car manager Fred Bias found out I used to work at a Honda dealership and asked about an owner, Landon Wood. Then proceeded to tell me he wants to give him the ass whooping his Dad never gave him. Not professional at ALL, they are dishonest and will not offer or honor sale prices and flat out lie about add ons to increase their profits! Beware! Crooks!!

Harrass a person selling a vehicle. Dont need a dealer to give me smoke . Never ask dealer to…read moresell it

From now on I'll do a back ground check on the person or person's handling the paperwork for the…read morefinance. Money, greed and Iron Bars!!! But still in charge of dealing with people's money!

The sales guy Marcus was great. I needed a car and I ended up with a Nissan Altima. The car was…read moreclean and doesn't have any problems. Thank you Marcus.

came here towards the end of February to put a $3,000 down payment on a car. After driving it for a…read moreweek it messed up on me and my car was down for over a week. With that I had to miss work during that time, which caused me to be a week late on my car note they will not work with you at all. So they had my car repossessed and I was told prior to getting my car back that I would have to pay the months of March and April including the repo fee and that total should not have been no more than $1,050. So I called today to get my car back the lady at the front desk told me that I would have to pay $2,800 in order to get my car which is almost the down payment price she claims this was because maintenance/tune up they did on my car keep in mind I didn't ask for that. They are indeed scammers and if you are a few days late on your payments expect the same treatment because they let you get these cars and repo them just to sale them again they only in it for the money they could careless about you. I ONLY DROVE MY CAR FOR 3WEEKS TOTAL.....The lady at the front desk is really rude and belligerent so you have to almost talk to her as if she is a child if you want her to actually listen to you and make sure that old whore pull up yall information because she will indeed give you misinformation if she is being lazy af. 0/10 DO NOT GET A CAR HERE!!!

We purchased a 2002 Jeep Wrangler Sahara from the 117 Louisville Avenue location of LA Auto Sales…read more We are from out of state but found the Jeep and were sent photos. We did not go and see the Jeep ourselves (our mistake, live and learn). We dealt with a woman named Jessica, who was responsive up until the actual sale was final. Once purchased, we arranged to have the Jeep sent to us. We got the Jeep, drove it with the top off for a few days and took it to our mechanic to be evaluated at his earliest appointment. He put the Jeep up on the rack to inspect it and immediately called us. He found multiple places of rust that had been covered in duct tape and sprayed with an undercoat paint. One of the brake lines had been cut and clamped. The bump stocks were rusted and falling apart. He expressed to us that it was a miracle that we had driven the car safely for the few days that we had it. He advised us not to drive the vehicle until the frame issues were addressed. None of those issues were disclosed to us by the dealership. I am not accusing the dealership of covering up the rust, but I am horrified that they would not have seen this issue in the "inspection", if one was even actually done, that they did of the vehicle. Granted, we did buy the car As-Is and expected to have some wear and tear issues with a 20+ year old car, but nothing like this. When we reached out to the dealership to try to rectify the situation or to even get an explanation, no one answered. We called, we emailed, we even contacted the Better Business Bureau of Louisiana. No response. Again, we bought the vehicle without actually laying eyes on it and we did expect to have some issues as the car is over 20 years old. However, we did not expect to be sold a pretty obvious salvage title vehicle. The rust issues are so extensive that the vehicle is not drivable. As a small business owner myself, I would expect the dealership to at the very least address our concerns, even if they are not obligated to do anything about it. We will tell everyone we know for the rest of our lives to never deal with anyone related to this company. The customer service is abysmal, and the quality of their product is even worse.

I bought an SUV from them in July. I placed a $1000 hold on the vehicle, prior to me coming to pick…read moreit up. When I went to pick the car up it had a crack on the windshield. They weren't even going to try to tell me that there was a crack, they thought I was going to drive off without noticing it. I brought it up to the dealer, prior to me driving off. He then said that he didn't recall a crack on the windshield when I placed the hold. So you knew that there was a crack on the windshield, you knew it wasn't there when I came and put the hold on it, but you were going to let me drive off of your lot with a cracked windshield, knowing that was not the condition it was in when I placed the hold on the vehicle? He then told me that they would pay to have the windshield fixed, and to call him to set up an appointment. I have been calling them since I left the lot, to no avail. It is now August. The dealer is intentionally dodging me. In addition to that, I was also made aware that the dealers drive the vehicles on the lot around free rentals. When I went to go pick up my car, the dealer laughed about another dealer in the company was just getting ready to go on a family vacation in the car that I put a hold on. If you do purchase through this company, and you decide to put a hold on your vehicle, make sure you double check everything, especially mileage and damage, prior to signing paperwork for pulling off.

Was told my brakes would come in on my brand new seqouia in 6 months. Took almost a year before…read morethey got them in so I had to deal with squealing brakes that whole time. They finally got them in and scheduled service and was told it would take 2-3 hours and it took all day. Almost 9 hours.

On Wed. the 24th of Nov. my husband and I were heading back home from Simmons in Bastrop when I…read morenoticed the brake light wouldn't go out. I called my dealer, Yokem Toyota in Shreveport and was told the alternator was going out and to get to the nearest dealer asap. Your dealer came up on the phone when I googled Toyota dealer. Your personnel went above and beyond in getting us taken care of. They gave me the number of a wreaker as the car stopped about a mile or so from you shop and they also arranged for someone to come and pick me up while my husband stayed with the auto. Your technician went above and beyond and stayed late to get our car fixed. We are very thankful for your service advisor, Jenay Boyte and the service technician that stayed late to work on the vehicle. Thank you for such great service and care.

I love my Toyota Avalon EXL! Thanks to the team at Idom for an outstanding buying experience! Gabby…read morewas our salesperson! She answered all our questions and made us feel so comfortable! I normally don't enjoy buying a vehicle because of high pressure sales people! But Gabby and the team at Idom changed all that! Gabby was so helpful she even connected my phone to the car! Mike did a fantastic job on my window tint! They were a pleasure to work with! I highly recommend Idom if your in the market for a vehicle! Shop Idom first! A big thanks to Gabby Jordan Mike and Troy! Yall are the best!

Best place I've worked at, making the car buying experience simple and easy. Check out our reviews…read moreon Google and check our website out at IdomAutoSales.com

This car dealership has been one of the best experiences in a long time for me!!! Thank you!!!read more