Yakov and the team at Plumbing Solutions were great. They were responsive and very flexible with scheduling and on time. He did a terrific job changing out a gross old toilet which was the initial ask. I threw in an "oh by the way" for a drain on our sink which turned out being a way bigger ask than I thought. He was not only willing to do it but went out of the way to do the job right leveling the vanity and securing it to the wall without an additional charge. In his mind that had to be done to safely do the plumbing g work and I'm so glad he spoke up and advocated for it to be done. We will undoubtedly go back to them with our next plumbing need--planned or otherwise. read more

I'm really sad to report that my experience with this company was a complete disappointment. We started off on the right foot, with a speedy initial response. Matt came by my house to look at the job, and said he would send me an estimate, which he never did. I left him numerous messages and emails and never got a response. It's too bad because I had high hopes for these guys but they totally let me down. read more

Great, prompt, friendly service. Artie called ahead, arrived right on time, and fixed our stiff shower control so it turns on smoothly and turns off without dripping. read more

Very friendly, and great service! Yakov spent a long time on my issue, trying to troubleshoot and save us from having to spend the money to replace a part. He ultimately did have to replace it, but was very thorough and tested everything multiple times. Would use them again. read more

Great company. Sent a request via yelp for replacement of a sink and faucet, got a call from Matt, scheduled the appointment within a couple of days. Kevin called 10 minutes before he arrived to tell me he is on his way. Came in, looked at the job, gave me a quote and when I approved, he started working. He did a great job, was very courteous and left the place neat and tidy. I would hire them again. The only reason I gave 4/5 is that their prices are not the most competitive. That said, I would rather pay a bit extra with the confidence that the job gets done right the first time. read more

They were great! Quick and on time. I thought I was going to need a new shut off valve for the toilet but instead of just replacing it and costing me tons of money, they were able to fix it and do the other work I needed. Will definitely call them again if I need a plumber. Very friendly. read more

Do NOT look any further. Plumbing Solutions and everyone who works there is responsive, on-time, honest, professional, knowledgeable, skilled, polite, and they leave things cleaner than when they got there. Tim and his son Matt are a winning father-son team. They do not get better than these two and the great business that they have built reflects that. read more

Matt came by the house three times in the past month for minor and then more significant work. Unlike other plumbers we've used in the past, they answered their phone, arrived on time, were awesome to work with and didn't kill us with the bill. Nice work - highly recommend! read more

I had a great experience working with Matt and his team. They fixed our shower and three sinks after we moved in to our new house. Prices were super reasonable - in fact they founder a simpler and less expensive way to fix the shower than we anticipated. Everyone we interacted with was polite, friendly, professional, and punctual. The work they did was excellent and were great about scheduling promptly and accommodating my less than flexible schedule. read more

I've hired this company twice so far. Installed a new kitchen faucet and fixed a leaky faucet in the shower for me. Arrived on time did a neat and quick job. Great service I would definitely hire them again read more

My hubby and I recently just bought a house.. 3 weeks in we have found ourselves with 2 leaking pipes from the basement, and one smells like death! I researched online to find the best plumbing service in our area and low and behold Plumbing Solutions was the top one. I called, scheduled a date and time for them to come to the house to take a look and fix the problem. Forward to said date/time.. They were prompt, polite, extremely informative, and did SUCH A BEAUTIFUL job. YAY no more leaking pipes over my laundry room! Prices were very reasonable, and they were very efficient time wise.. Tim even went and showed me a couple of things in my house that a new home owner should be aware of (never even had to ask him!! awesome..) So bottom line, I know exactly who to call when things go wrong. Excellent service. read more

Second time I have used this service. Had a clogged drain and Plumbing Solutions responded quickly and was able to schedule an appointment in a timely fashion. Tim very was professional and completed the job without any issues at a reasonable cost. Recommend. read more

While I have no complaints about the work done, the prices charged were astronomical - $396 to change a toilet wax ring (I know people who have had this done for as little as $75) and another $302 to change a heating zone valve head. Then an additional $69 service fee. The total bill was $767 - for 1.5 hours (and could have been less) of work. They provide no transparency in pricing before they come on site, at which point, you as a homeowner have already half-committed. In my case, I had no choice as I needed the work done ASAP as I had family coming into town for Thanksgiving. On the positive side, they were very quick to respond, which is a plus. read more

Like many others, I highly recommend Plumbing Solutions. Answered right away and immediately scheduled a visit. Tim was great. Fixed the issue quickly and for reasonable price. DEFINITELY call PS if you need a plumber! read more

Called plumbing solutions in dire straits. Had problems everywhere in the house and no idea what to do. I don't understand plumbing at all. Enter Matt - he calmly walked me through how to fix everything and got the job done in a timely manner. Would definitely recommend them to friends and family! read more

Plumbing solutions came to my rescue when my sink was clogged! It was a plumbing emergency as far as I'm concerned and within 30 minutes of reaching out they responded, preliminary diagnosed the problem and provided availability to come out and fix it the next day. On the day of service they were prompt and kind. I was a first time customer and they fixed the clog, educated me (without making me feel dumb) about how to avoid this again and then went above and beyond to demonstrate their gratitude for my business. Long story short I highly recommend Matt and the Plumbing Solutions team. read more

I have used Plumbing Solutions several times now, most recently to replace the faucet and sink in my bathroom. I cannot praise their work enough. I have been helped by both the owner and his son and they both are expert diagnosticians and technicians. For the faucet replacement, I was given an estimate and a date for the work in advance, they showed up on time and there were no bottom line surprises. Both Tim and Matt were pleasant to work with, answered all my questions patiently, were completely careful not to damage the work area in the bathroom, and cleaned up after themselves, including hauling away any old parts and boxes, etc. The bathroom was left clean of debris. Previously, they solved a toilet problem that other competitors had failed to fix over a two-year period -- at great expense to me, btw. Plumbing Solutions will be my go-to guys as long as I live here! read more

Matt was super responsive and helpful. I ended up going with a family friend at the 11th hour for the actual work because the deal was too good to pass up but I'm sure Plumbing Solutions would have done an excellent job. I'd recommend them based on their responsiveness and professionalism alone. read more

The father, Tim, stopped by today because last week we had a leak behind the toilet wall and the water was going to the basement. So I shut off the water to that part of the house until the plumber could come. When Tim arrived and we turned the water back on, however, we didn't see any water leaking! I felt dumb for having called them, and when I asked him to stay a while to make sure the leaking really stopped, he waited patiently and answered my questions. I really wanted to compensate him for his time, since I know he could have gone to another home if he didn't visit our house, but he insisted on nothing! This is the best service I've ever had with a plumber. He was also right on time, and gave me call before arriving. Will definitely use them in the future! read more

this company was very unfair to deal with they over charged me at a time of need , he had an eprentis do all the work and charged me for a master plumber , then a circulator pump that he installed failed 1 moth later and mr tim sulivan the owner refused to come back and fix the problem very unprofesonal, i would not recomend this company to my worst enamy read more

Excellent service, and attention to detail. Friendly, on-time, very communicative. I had a few different plumbing issues which they were able to fix all in one shot. They are reliable and they get the job done - everything you'd want in a plumbing service. read more

Called Plumbing Solutions because of their high ratings to service my boiler in Somerville. Talked to Matt. He told me that Somerville was outside of their service area. He then recommended two excellent service companies nearby. Thank you! read more

These guys are incredibly professional. They arrive on time, know what they are doing, and leave the place spotless. The pan under our shower had to be replaced so the whole bathroom had to be torn apart. Plumbing Solutions found us the other people who needed to come in on the job and coordinated the plumbing with them. The finished product was wonderful. read more

Tim is very professional and courteous, and performs great work at reasonable prices. He is extremely punctual and pleasant, and I appreciated how neat he was - he even laid down a blanket over a rug to catch any dirt that was being tracked into the house. I would definitely recommend! read more

Great Service! Quick, efficient, and very professional. Matt was the one who came to our house, he was very knowledgeable and knew exactly what needed done. Price was excellent for parts, installation, time, and travel. Definitely recommend! read more

Needed someone to fix a leaking whole house water. Found Plumbing Solutions in the Hometown News, called them on a weekend and never expected to reach an answering service. I heard from them shortly after my call and scheduled an appointment for Monday afternoon. Matt came out, looked at the unit and discovered it would need to be replaced. He was out the next day with the new unit and we were good to go without any dripping. I would definitely use them again. read more

I have used Matt at plumbing solutions several times. He is here when he says he is coming. His work is excellent...and he's a nice guy!

We have used them for years, I called to have them fix our hot water heater (a GE) and he rudely refused because it came from Home Depot. I have been with out hot water for 3 days, and will be for 3 more, I don't need rude behavior from someone I have paid thousands of dollars over the past decade. I will never call them again. read more

Very expensive bill even for a small job. If you have no other option I suggest you to negotiate with them ahead. Otherwise they will rip you off with a shocking bill. read more

We used Plumbing Solutions today for the first time. The plumber we usually used in the past couldn't be reached, so we went with this one based on the reviews here on yelp. They responded very quickly to our call, arrived in less than 2 hrs, and were able to fix our clogged toilet issue no problem. Matt was very professional, friendly, clean and the price was reasonable. We will use them again and would recommend them without hesitation. read more

Unfortunately I have to write a poor review for plumbing solutions. About two weeks ago I had called to have them come out and look at a leaking pipe as well as flush my radiators for the upcoming cold weather. On the day they were to come out, I picked a 2-4 pm time slot. I got stuck in traffic and called politely to let them know I would be home a bit after two. They called me back and indicated they would not be able to be at my house until after 3 anyway so it was fine. They came in looked around and told me they would have to come back to do the work. I scheduled a week later and again arrived home at 10 past two. There was already a note on my door that I would need to reschedule. I called and they said they waited around for me but since I was not home they would not be able to accommodate me. Now I recognize my tardiness, however, a phone call would have been appreciated to let me know they would be canceling my appointment. I do not know what has happened to customer service but for some reason, plumbing solutions feels their time is more valuable than mine. I have now taken two half days at work to fit them into my schedule. Unfortunately for them, I will not be using them in the future, nor will I recommend them. read more