I had a system installled by a different company a few years ago and it was never charged…read morecorrectly. I called the famed T&G and they tried to rob me blind after they came out with some outrageous pricing for refrigerant. Contacted at least 5 other companies that would not tell me how much per lb they charge for refrigerant the tech will let you know after the diagnostic, no thank you. I message prime time here on yelp and the pricing was up front and reasonable. Tech arrived within the arrival time frame was knowledgeable and completed the task within 20 minutes. I call them first the next time i need service.

Our 30 year old air conditioning failed during one of the hotest weeks of the year. I really didn't…read morethink I could get someone out the next day but I texted Prime Time and they responded in 10 minutes and set up an appointment that day! The owner is Kevin and if anyone has a Phd in HVAC, he's the guy! He talked about several options I had and was out the next morning installing a new AC system at a VERY reasonable price. I never felt pressured or felt like he was just trying to sell me a new system. My new "go to" company for HVAC. Trust these guys!

My water heater stopped working on the 4th of July and I called Comfort Zone the next morning…read moreexpecting to leave a voicemail being the day after the 4th. Not only did they answer, they had someone out a few hours later installing a new water heater!! They did a fantastic job, we're very fairly priced, and even cleaned up so good you wouldn't know anything was torn out or replaced. I will recommend this company to everyone I know!

Highly recommend. Answered the phone on the weekend. Scheduled me for a same day appt. Tech called…read morewithin 30 minutes of arrival. Mill arrived discovered the issued immediately. Offered two options. Corrected the problem with our AC. Also, installed a new WiFi thermostat. Very pleased with the price, service and products.

Had a bathroom sink drain that dripped and backed up regulary (due to improper drain plumbing - not…read morea clog). Chris was very professional and did a fantastic job -everything now works!!!

1/8/25 Chris and his apprentice arrived to service our tankless hot water heater and install a…read moregarbage disposal. Chris was friendly, professional and definitely takes pride in his work. Chris is the owner and he explained things as he progressed along as well as answering any questions I had, plus it was just really nice visiting with him on other topics. They wore disposable booties, covered our newly tiled floors and cleaned up before leaving. Chris double and triple checked for any plumbing leaks before leaving as well. The invoice price was well within reason and the warranty on our disposal is fantastic.

Great response time after initial request for a quote. Customer service on phone was very polite…read moreand everyone was professional throughout the whole process. The tech that changed my garbage disposal was on time, followed all COVID safety protocols, was very nice and he had paper covers on his shoes for entering my house. He was very efficient and also patient with all my questions. Also, he gave great advice on how to keep my disposal unit running it's best. Great business and now my new "go-to" for all my plumbing needs!

I had a toilet replaced and the work was done well, but the pricing is deceptive. I was told over…read morethe phone that it would cost $280 for the toilet replacement, but the bill was $460. Most of the additional fees were understandable to me as the plumber also helped resolve an issue with another toilet, but it would have been nice if some of the additional charges would have been told to me when I was making the appointment. Especially the out of area charge and the toilet removal charge, as clearly those were known when I made the appointment and would make the original quoted price obsolete.

Replacing a small home boiler is not rocket science but the application needs to be correct…read more I had some quotes that either made a quick judgement without walking the house, wanted to talk about his family, about the economy, or just a quick look aroud then a quote. This guy came in, saw what we had, measured the house, sized up al the radiators, then gave advice for type, btu, and brand. They were a bit more than half the price of others with a good warranty and historically good brand. Buyer beware others want to quote 20% for boiler and 80% labor. They were in and out in one day. Inspector took 5 minutes to approve. Highly recommend.

I'm glad I called R&L. They came out within quickly and fixed my furnace humidifier. I contacted 4…read moreother companies who either couldn't come out for at least 2 weeks, or wanted to charge me a high price just to look at the issue. Mitchell, the tech was great - he explained everything clearly and gave helpful tips to keep my system running longer. Highly recommend R&L! Services

Z Plumbers have been the best resource to help fix our basement flooding issues. Hired to do our…read moreplumbing in our basement renovation then added a full bath remodel. They solved flooding problems with double sump pump backups plus an ejector with a trench around the house to any water that would come into the house is now getting pumped out and down the hill they also did a bathroom remodel with new plumbing that needed to be moved. Installed a rain head, shower head, bench seating handheld sprayer, double sink faucets, and installed a jacuzzi tub and floor-mounted tub faucet. Toni the owner and his team are dedicated to excellent customer service. Today we hired them again to run a waterline to a fridge. We are in the Milford/Highland area.

Needed my water softener replaced and Z Plumbers came out and fixed our system to our satisfaction…read morewith a great price.

On the hottest day in Michigan they were the only company to give appointment same day. This is…read morenot the company that installed the AC or our go to company for other house needs. They are now!! It was a great experience from the phone call to the service visit. Yes we had to wait a few hours for the service rep but we knew it upfront. Kind, courteous, knowledgeable and respectful and overall great experience. Brandon F our service rep is just the best! Thank you Carter's Plumbing!!!

Needed new handles/faucet for an older bathroom shower - convert a two handle Kohler to a single…read morehandle Delta along with new levers for the shut off. Carter's quoted nearly $2100. Got a second quote from Trevarrow Plumbing for the exact same work - $750. Trevarrow did a fabulous job. I'm sure Carter's would have done fine work as well, but the price difference was HUGE for the exact same job.

Lucas arrived on time. Did the drain clear and was very attentive to details. I really appreciate…read morethe customer support and appreciate the cleaning Lucas performed.

I contacted waterworks plumbing yesterday. They came to my home earlier than discussed…read more Bryan masterfully repaired the broken flange (my assumption was I needed a simple toilet install). He used ingenuity & Gr8 craftsmanship to fixe the flange & then installed the toilet. My bathroom has been enhanced!

Donovan Uselman did excellent electrical work explaining the wiring system for my new furnace and…read moreanswering many questions. He went into the attic crawl space to inspect & modify any wiring changes needed. Very professional. Thank you!

Starting out, we had a TON of issues with our furnace and air conditioning install. Took several…read moretrips out to get them to work. This was after they reiterated to us from their sales team how "HVAC really comes down to the install." They then scheduled our first home care program appointment soon thereafter, where they found several things that we needed to fix electrically around the house, and sent estimates totaling several thousand dollars. Today they reached out to me to schedule my first furnace inspection. They said they had openings. I gave them some days. "Oh we don't have availability on those days. What about the following week?" I said, "Yes that'll be fine." They then came back with, "We don't have availability that week either." I told them I am available all day every day and night and to let me know what they can do. The response, "No openings showed...the office will need to confirm the next available appointment." I've literally never seen anything like what I'm experiencing with this company. It's truly incredible...in a horrible (and confusing) way.

I posted pictures of the very poor quality of work that "The Drain Guys" performed. A…read morerepresentative from The Drain Guys, denied it was their work. The pictures are 100% their poor performance. Spent over $6,000 fixing it. Another unfortunate customer had a worse experience as evidenced by the photos he posted.

The Drain Guys saved the day! Our kitchen sink backed up…read moreright before a big family dinner, and I was panicking. I called at 7 p.m. on a Friday and they had someone at our house in under an hour. The technician Mau was professional, friendly, and explained everything he was doing. He cleared a nasty clog deep in the line that two other companies couldn't find, and the price was exactly what they quoted--no surprise fees.