Responsive, professional, friendly, and knowledgeable. I trust Dan with all my plumbing needs…read more Appreciate the fact that scheduling is easy to coordinate & Dan wore booties in my house to keep the floors clean. He's efficient and explains the issues immediately. Not to mention, pet friendly!

Dan did a great job. The cost to replace the gas water heater was very reasonable, and the job…read moreactually looked pretty after he was done. The previous installer who did the job originally five years ago, the terrible job sweating the pipes, and the recirculator was installed backwards I would definitely recommend these guys without question

Fraud warning: If your home warranty company sends out Froggy Fix and they send their "business…read morepartner" Weston Woolsey with "Drypoint Restoration" they may try to talk you into filing a "Home INSURANCE" claim and tell you that the "Home WARRANTY Company won't cover the repair." That's exactly what happened to me. Homeguard home warranty sent Froggy Fix out for a warranty repair. Instead they sent Weston with Drypoint. He inspected my leak and immediately told me that the home warranty company would not cover the leak and that I would need to file a home insurance claim. He then tried to sell me on signing a contract with him. I felt something was off and told him I'd need to think about it. Upon reading the contract, it was very aggressive and one sided. He was really pushing me to sign the contract, file the home insurance claim, and let his team "demo" my entire bathroom the next day before my claim was even approved. This was bizarre to me. Why would I agree to this BEFORE my home insurance company approved the claim? And why would I need to file a home insurance claim and pay a $5k deductible for what looked like a small leak? I ended up calling my home warranty company back and they sent out another plumbing company who fixed the leak. Total cost was $90 for the home warranty service call and some drywall damage I fixed myself. I later had a conversation with my home insurance company (to cancel the bogus claim) and they told me that some predators like to "take advantage" of naive homeowners by telling them a plumbing issue is much worse then it really is. They then force you into an aggressive contract and "demo" the entire effected area before your home insurance company can inspect. Then when your home insurance company does come out, they are kind of "stuck" approving your inflated claim because all they see is a fully demolished room. The end result is your insurance premiums go way up, you are forced to pay the deductible (in my case $5k), and you've already signed over your insurance benefit to Weston and Dry point who can then charge basically whatever they want for your repair. But beware Weston, Drypoint, and FroggyFix. I had an extended conversation with my home insurance company after this incident and they are well aware of this shady tactic and familiar with all of you by name. Karma (or the law) will catch up to you.

Got us out of a hot mess of a situation quick. Owner came…read morebefore his guys could even get there. Very happy.

Rich and his staff were great to work with. I called him at 11pm when our water heater sprung a…read moreleak. He was at our house by 7am and explained clearly what to expect. Very professional and courteous, and shared some useful tips on keeping our new water heater in good shape. Would definitely recommend!

We had a great experience with and especially the owner, Rich. We contacted him on Yelp late in the…read moreevening, and he was incredibly prompt and helpful in getting our rental property taken care of. He showed up right at 8am the next morning and gave us solid, reliable guidance on our older water heater so we could make an educated decision between repair or replacement. Within hours, Rich had a new water heater quoted and installed at a fair price. He resolved our ongoing issues quickly and made sure our tenants had hot water again and were safe from potential gas leaks. We also appreciated that he took the time to educate us on proper maintenance, including flushing the unit for a longer lifespan, and even labeled the tank with replacement timelines for future parts. Professional, honest, responsive, and knowledgeable -- highly recommend!

Quick and easy service; easy to communicate and schedule with for BINSR repairs in AZread more

I'll talk, no action. They showed up initially, impressed me with their observation and honesty,…read morebut that's where it stopped. Quotes didn't come as promised, and I never did get a schedule even after I approved the quote. Typical crap.

Sultan and Ken provide amazing customer service. Honest, reliable and hard working men that can…read morework on myriad plumbing issues. I highly recommend them!

"We had a great experience with this plumbing service! They were quick to respond and provided…read moreaccurate estimates. Sultan was especially professional, friendly, and a pleasure to chat with. We really appreciated his kindness and expertise. Highly recommend!"

I had a total emergency today when my water heater burst and started leaking. I called and sent a…read morephoto of the unit, and Jim and his son were at my house within an hour to install a new Rheem 50-gallon natural gas heater. They were incredibly professional and the installation was flawless and clean. They were both very friendly and took the time to explain maintenance tips and exactly how to handle any future warranty claims. Most importantly, the pricing was exactly what was listed on the website--no hidden fees or surprises at all. If you're looking to replace your water heater, I highly recommend Jim and his son!

I would definitely hire Jim if you need a new Water Heater. Very professional and knowledgeable. He…read moreresponded quickly to my request to replace my leaking water heater. Even found time even with his busy schedule to come out the same day. Very reasonable on the cost and no up sale. The price is the price. Thanks to Jim and his son for the excellent customer service and professional workmanship.

This is one of the best plumbing companies in the valley. Not only is there work excellent and five…read morestar quality but the ownership and employees have hearts of gold and work closely with the community to help people. I recommend this plumbing company to everybody !

Mark their plumber came to my home to address a shower leak. He stated the cartridge was bad, he…read moretook a video of him swapping the cartridge out. 3 days later the leak returned. I called Mark he states it must be a bad valve. I paid 375 for the cartridge and now he says the valve is a 1700 dollar job. I let home know that if the valve was bad he should've seen that earlier when he swapped the cartridge out. I let him know I didn't have confidence in them to properly fix the leak. I called a new plumber out. Mark installed the cartridge wrong, he damaged the seal when he put the new cartridge in. I called the company and they still have not returned my call. I feel robbed now. I paid 375 for their guy to damage the cartridge while he's installing it. Maybe they did that on purpose. They knew I would call them with the leak again. Then to hit me with 1700 to change valve out that takes 10 mins to do is crazy! New cartridge correctly installed was 200 bucks from the guy who fixed Master rooters work.

Highly recommend Katie's Plumbing!! Gordon is super friendly and responsive! Thank you, Gordon, for…read moreyour quick response with our slab leak!!! You are amazing!!

Gordon is our go-to every time! Highly recommended, great guy, great work, trustworthy and just a…read morepleasure to work with!

After a prescheduled maintenance visit by our longtime HVAC company, we discovered that our home…read morewas in need HVAC repairs. We felt the cost of their proposal seemed excessively high and thus decided to obtain several additional second opinion bids. After carefully comparing the competing bids, we decided to go with Western States Home Services. We were impressed with not only their proposal and high ratings here on Google, but also importantly, their tech, Kevin Daly. Kevin was truly genuine in his assessment and carefully presented a very detailed proposal that was the most competitive of the 4 proposals. We also requested to have Kevin assigned to us for all future service visits as we admired his genuine enthusiasm for his profession and his excellent customer service attitude. Today, Western States Home Services sent tech Matt Arrellin to our home to carry out the actual work from our proposal. Matt was friendly, knowledgeable and professional. He explained the process in more detail and then showed us before and after photos. Thank you so much Matt for all of your hard work today. Thank you to our new friends at Western States Home Services!

Technician Joel was knowledgable, polite, and quickly confirmed the suspected issue and performed…read moreregular service on the system. Altogether good service and the problem with this company does not appear to lie on the technicians. The problem is the unjustifiably high labor rates and the service contracts pushing like some sleazy used car dealership that is definitely a push down from a greedy and moronic management. You will overpay from service from this company, but if you get a technician like Joel it will at least be good service. This company seems to be another one in the HVAC industry that takes advantage of customers by overcharging labor rates and pushing services that are unnecessary to pad their bottom line. My recommendation would be to avoid or at the very least get a few other quotes so you can have a good laugh at how inflated Western States labor rates are.

Shout out to the Plumber Brett as he was fantastic! The repair was not as easy as anticipated, but…read morehe was quick to fix and the price seemed reasonable for what was completed. I'll definitely call this company for any future plumbing needs!

Kirk is awesome! Davis plumbing has always taken good care of us. If you want the best I would…read morerecommend Davis Plumbing!