We needed to remove someone from the title of a car. We were first told we'd have to get a whole new plate. I knew this was not true as I'd already spoken to someone at the actual MVD. Then we were told we'd could keep the plate. I asked about a refund on the prior registration as I'd been told by the MVD they would credit the unused portion as we'd just updated the registration a bit over a month ago. The clerk here said we couldn't do that. The cost she gave us was over $100. I realized that was ridiculous so canceled the transaction and drove to the actual MVD on Shannon. Long story short. The actual cost was about $60. They immediately credited the old fee and so the final cost was about $14. NOT over $100. Be very wary at this business. The MVD can be a wait but it's better than paying nearly 10 times the legitimate cost! read more

I never had been here before but definitely will visit again. The staff were helpful and were able to take care of what I needed. And the line was not long at all and moved quickly. read more

Clarissa and Claudia helped me cash my check fast very friendly' both of them greeted everyone they helped with a smile

horrible service by Perla very inconsistent and petty. I've had my checks refused several times for thing not under my control. Avoid here at all cost. read more

This place is zoon. Lines backed out the door with 6 windows and only 1 person working. Same with DMV portion. I wouldn't recommend at all. I'm giving two stars because staff member was nice but completely taken advantage of. I would check other places. read more

Cassandra received me today with a great welcoming and a great attitude. She did everything I needed quick and helped me out with all my needs. Excellent customer service. read more

Yesterday my boss ( car dealer) sent me to PLS on Stone to get 5 titles transferred. I walked up to the DMV window and the female employee, Leslie didn't acknowledge my existence. She was just filing paperwork and ignoring me. So I said, "Hi, I need these titles transferred." She asked which dealership I was from and I told her. Then I was telling her what the titles needed and she interrupted me to ask, "Are you waiting or dropping off?" I said, "I'll wait." Then I began to show her the titles and she once again interrupted me and RAISED HER VOICE at me to ask, "ARE YOU WAITING OR DROPPING OFF?!" So I raised my voice back and replied, "I'LL WAIT!" Then she saw that I was going to pay with a check and said, "We don't take checks." So I told her to give me my paperwork back and I'll go somewhere else. Then she called my boss TWICE to complain to him that I was rude and she told him that she could've done the title work but she didn't because I was rude to her. He couldn't believe how petty and unprofessional she was being calling him repeatedly. He knows that I treat people with respect always, unless they disrespect me. She was just mad that she got a taste of her own medicine. Good job Leslie, I hope your employer knows that you're turning away customers that pay them thousands of dollars a month. Those 5 title transfers would've been at least $500 in their pocket, and that was just one days worth of title transfers. There are too many OTHER title places in Tucson to have to deal with this place and their unprofessional employees. Go somewhere else. ETNA title services is down the road on 1st Ave and they are so kind and professional. read more

I go to this location every week and I am always greeted with a friendly smile and an hello every time " Andreya " I believe was the name of the women that helped me and I have no complaints. For all the people with negative experiences I'm pretty sure y'all lame goofy people go over there with a very bad attitude and just demand things from the men and women that work there ! Stop being so self absorbed and remember treat them kind and the men and women that work there would treat you the same . read more

The motor vehicle part of this place are incompetent!! They are not Properly trained for their job. I drove 1.5 hours to get a Utah title transferred and they said they couldn't because it didn't have a notary for the lien release on the title. UTAH TITLES DO NO I REPEAT DO NOT REQUIRE A NOTARY!! Ugh thanks for making me go to an MVD. Dumb assses! read more

I got one of those prepaid debit card "Exceptations" and it was the worst card I ever had. They let a 500.00 cash withdrawal without my pin or permission and then made me prove their mistake and after 2 weeks with no money they refunded my money!! No appologies. No compensation for my troubles nothing!!! Then the manager at pls starts acting like it's no big deal!!?? Must happen alot there!!! Not with my money ever again!!!! read more

I sm a local business owner that has shunned the traditional banking system. After years of basically abuse by the big 3 banks a friend and business owner told me how he did his business banking. That was 2.5 years ago. I did just as he said I went and spoke with a manager and a regional manager. I explained all my issues with traditional banking and they solved ALL my issues... *No more holds on thousands of dollars. *No more $35 overdrafts on cards. *No more working around bankers hours. *24/7 service same at 3pm as at 3am *I am a VIP so no or very little wait. *They report to the IRS *Great managers & Personel even when there is turn over in staff I don't feel it... seemless turnover is a sign of qualified management. I would recommend this as the way to handle business checks. read more

Its stupid how they have 6cashiers and only doing western union on two wile we wait here when we got here before the guy cashing their check. It should be first come first serve. All i know is i will not be doing business with them again. Stay away unless u want to spend 30min read more

After dealing with "Blanca" at the stone location I'm closing my PLS account, shredding my PLS card and vowing to NEVER do business there again. I've never had a problem in the past cashing my payrol checks with them and it's always been the same fee each time until tonight. "Blanca" proceeded to argue with me about my check validity as well as charge me the most I've ever been charged, ($28 for a $500 dollar check.) I've always been charged the same amount each month ($5.50.) I exclaimed that I've always paid the standard fee and that I was a longtime customer. She stated the past employees should've all charged me $28 as well... Long story short, be careful when dealing with that location, ESPECIALLY the short, heavyset, "homely" looking "Blanca" at window #4 because she will try to charge you as much as she can as she's obviously an heir to the PLS Fortune. read more