Jim Miller and his support team at State Farm have been just incredibly prompt, courteous, and…read morehelpful as I navigate my son having totaled his car. I can't say enough good things about the level of kindness and concern shown at every point of contact. My previous experiences with other companies have been much more adversarial so I was dreading the process. What a pleasant surprise.

Very friendly and very helpful people in this office! Someone from their office sat down with us,…read moreexplained insurance options for us, and we were able to sign up for the appropriate insurance coverage that we need. Very good experience! Thank you!

I can't say enough good things about this insurance company and the exceptional service I've…read morereceived. Julie has been absolutely wonderful to work with. The staff are incredibly knowledgeable, thorough, and always take the time to answer questions and explain coverage options in a way that is easy to understand. What really stands out is how much they genuinely care about their clients. Whether it's reviewing auto, home, or liability coverage, Julie and Amanda consistently go above and beyond to make sure everything is handled properly and that I have the protection I need. The claims process has also been impressively fast and efficient. During a stressful time, they provided clear communication, prompt assistance, and excellent follow-through, making the entire experience much easier than I expected. It's rare to find a team that combines expertise, responsiveness, and such a personal touch. Julie and her staff are true professionals, and I highly recommend them to anyone looking for outstanding insurance service and peace of mind.

Absolutely recommended, first class service always , very helpful staff, timely communication,read more

David helped me switch over auto insurance from progressive and saved me $30/month. So far I'm…read morehappy w SF's rates, reputation, and friendliness.

Thank Dustin for your excellent customer service and patience when I was in the hospital. I will…read moredefinitely refer you to my friends and family.

I had never had an agent/insurance company, that took the time to explain what is best for me till…read moreI came to Old Pueblo Insurance. I love my agent Brian, he is prompt, efficient and easy to understand. I have been with Old Pueblo for almost 2 years.

I have been with Old Pueblo Insurance for several years. My agent, Brian Bogard, has been the most…read morecompetent and knowledgabel of any agent I have ever dealt with. I have two houses and four vehicles insured with Old Pueblo and I strongly recommend them to all my friends and family. I would gladly give a five star rating to this company. JBrozo

Chris searched, found me the best deal, did all the work, always calls me back, and saved me money!…read moreWhat else is there? Building is nice plenty if parking, easy to find, and she saved me money. I was with another company for 10 years, and she saved me money. Get it? Lol

The best insurance company in the state. This is an independent insurance broker who searches…read morecompanies for the best deals and has always beat any other company I was dealing with for home or car insurance. The building is nice, the people friendly, lots of parking and easy to find. The owner is committed to his customers and is always honest and open about coverage, costs and limitations. Saved me a lot of money and cut through all of the bs from other companies.

I recently worked with Tina at Oakley Insurance Group. I changed my home owners and auto policy…read morewith her help. Her suggestions saved me about $1,000 per year. She was such a joy: professional, very informative, and went the extra mile to get my previous coverage changed over. I truly felt like she was there for me during the transition. I am so glad I have the opportunity to work with Tina and the Oakley group.

I recently blundered had a new windshield put in (at my home) paid the guy cash, I was happy tossed…read morethe receipt then called my insurance Oakley... Well I had windshield coverage no receipt! The folks at Oakley did all the leg work, they contacted the windshield Co. And 2 weeks later I received my refund.Who does that??? Thank you so much Oakley insurance.

So happy with the homeowners and auto insurance bundle rates from State Farm and the customer…read moreservice from the local Tucson office of Stacy Q. Benson. It was stressful enough to go through all the hoops of buying a house in a new town, but I definitely was in the hands of a professional when it came to insuring that new home. I can say the insurance was the least stressful part of the whole home buying process. During this quick phone call, Stacy Benson asked me all the necessary questions and I didn't have to think of anything myself. He even compared the rate apples to apples with what my old insurance company offered. When he suggested I bundle my car with it, I couldn't believe the savings! When my husband retires, I will ask Stacy about new health insurance for us. I've got a guy looking out for my insurance needs now, not a bot.

Love the customer service here. I recently got a life insurance policy here and they made me feel…read morevery comfortable about it. You can tell they really know what they are talking about snd care about their customers.

TAWNY ELLINWOOD is the best !!…read more Tawny works in Dan's office and she is simply the best !! She helped me get renters insurance for my apartment, then car insurance for my daughter. The price of my daughter's car insurance was so good, that her boyfriend also switched to State Farm. :) I have thoroughly enjoyed working with Tawny for many years now. She is always upbeat, friendly, helpful and professional. She answers all of my questions and responds quickly to my calls and/or emails. DEFINITELY contact her for a quote on any insurance needs.

We have been using this agent for 11 years. Which just adds to the shock we have experienced due…read moreto the utter incompetence and a lack of rudimental courtesy and customer service skills. As a 'mom and pap" type landlords we own a few properties in Phoenix. While preparing our taxes we noticed that we are missing one of the insurance bills. So we called Dan's office. To our great surprise we were informed that our insurance policy got cancelled a year ago, due to a claim on a tenants part! But no one bothered to inform us!!! Not even a courtesy call, reminding us nothing!!!! Complete disregard for long term loyal clients. He said that " insurance company has sent us a letter" (not true). Insurance cancellation should be a registered letter - which we would have received! He expressed a complete disregard that our property was left uninsured for a year!!! Not even an apology, nothing or any desire to remediate the situation. Naturally we are taking all our business elsewhere and telling everybody to stay away from that dump of an agency!! Also filing a complaint with AZ Insurance DIFI. Avoid Dan Kalm Insurance - they treat long term clients as garbage and discriminate against them. P.S. I jus wanted to add some facts after I ve had a conversation with this person - agent. He demanded that I should remove this review in a rude way - I said I would only do it if the situation is remodified and he would apologize to me - at this point he went completely nuts screaming at me, telling that I am blackmailing him etc... This is a scary individual - beware! P.S My review stands. The Agent is rude with major attitude issues. Said he was doing me a favor by contacting the insurance company to renew the coverage. Effectively, doing his job for which he collected premiums/commissions from us for 11 years, without paying any attention to our Canadian address before. Hence - its just a lame excuse not providing basic polite customer service. In 25 years - this is the rudest agent I ve been dealing with. I have never had such a negative experience. Never even an apology, just the righteous attitude. Yelled at a me for posting this review. Told me to get out of his business to get insurance some place else. If you don't want to be treated like garbage and being screamed at for your own money - AVOID AT ALL COSTS. Just for reference: What he attempted to refer to without a knowledge that many years ago I went to a law school: Commercial electronic messages (CEM) sent to recipients in Canada from another country must comply with CASL. Senders of CEMs need to: (1) obtain consent, (2) provide identification information, and (3) provide an unsubscribe mechanism. This is what the CASL is about - we communicated always via mail and email hence implied consent. And just a lame excuse on a part of an incompetent, lazy, misleading agent. Plus given his recently changed reply - he is very good in twisting the facts. He is not to be trusted! P.P.S, At this point we decided to seek a legal advice and will contact State Farm directly to recommend them to have a better customer service focused training to their agents. Its obviously a complete failure at this stage. This person should not be in a customer focused business. End of story.