Not good at returning phone calls. Don't even bother emailing or texting....no answer EVER. My…read morerates went up when I moved into a MUCH safer neighborhood. Something very fishy here. Other than that they seem ok.

State Farm provides all the Insurance Coverage you need and Brett Overstreet's Agency will provide…read morethe Service and Support. I was referred by a friend to Angel Tafoya, Account Manager, and in over 50 years of dealing with Insurance Companies and their Agents, I have never been treated better! Angel listened, discussed, evaluated, advised and... executed! Flawless "Customer service" exactly as promised - expeditious, on time, and.... she was able to meet or exceed my previous Carrier's Coverage at a significantly better price! If you're in need of solid Insurance Coverage or just thinking about changing your Agent, I highly recommend you call Ms. Tafoya at Brett Overstreet State Farm and talk with her - I can pretty much guarantee it will be time well-spent!

Pricela Erives thanks for all your help…read more I need recommend she is very professional and quick

Philip Polder and his staff are everything you could ask for in an insurance agency…read more Friendly, efficient and professional service at its best.

Chris searched, found me the best deal, did all the work, always calls me back, and saved me money!…read moreWhat else is there? Building is nice plenty if parking, easy to find, and she saved me money. I was with another company for 10 years, and she saved me money. Get it? Lol

The best insurance company in the state. This is an independent insurance broker who searches…read morecompanies for the best deals and has always beat any other company I was dealing with for home or car insurance. The building is nice, the people friendly, lots of parking and easy to find. The owner is committed to his customers and is always honest and open about coverage, costs and limitations. Saved me a lot of money and cut through all of the bs from other companies.

My husband and I are both retired and 63 years of age. Our insurance policy was ending by the end…read moreof the month and we were in a slight panic. To find a health insurance policy that would support us until Medicare. We definitely came to the right place.. Halsi Insurance Services came highly recommended. We made the phone call and we had a face-to-face meeting set up within three days.. Anna was professional, competent, and listened to our needs. She requested names of all of our physicians and then searched the various provider networks to ensure our physicians were included. She printed the plans and helps us determine which would be the best plan for us. We cannot thank her enough for her time and attention to this delicate matter. We had her 100% present in that office with us....simply something you rarely experience anymore. Thank you Halsi and Anna!

As an insurance professional, that does not handle health insurance, I can say Halsi is top notch…read more Their attention to the client and their needs is more than you could ask for. In the scary world of Health Insurance, this team is a shining light!

Truly remarkable: I reached out to Pacific, based on yelp reviews, to secure insurance for two…read morevacation rentals I own. The reception person answered in a brusque manner and asked me a question I didn't "get"-- something to do with vacancies on said properties. I told her I didn't understand her question; rather than rephrase, she asked the same question. I offered, wondering if it would help, "I'm seeking insurance for my vacation rentals. I'm the home owner." I received a why didn't you say so in the first place kind of answer (what does that have to do with vacancies..?) Then, totally unnecessarily , she followed up by telling me I should have communicated more clearly. I hung up. One of those days where you're fatigued and won't tolerate B.S. I don't judge a business based on one encounter with a front person, so I tried email. The remarkable part: None other than THE OWNER, NED, BOTH CALLED AND EMAILED TO TAKE ME TO TASK. I learned the receptionist lied, telling him I'd called her "stupid" before hanging up. I was startled by his reaction-- to immediately believe her, then to be so undiscerning as to immediately call and write me to say he is not interested in working with me. So: why should anyone else care? Because, this is what i call a "character revealing moment." This is how Ned runs his business. This is how Ned addresses conflict. This is how Ned, if anything goes awry, will deal with you. Not a class act; not a wise decision maker; not someone to give a (prospective) client the common respect that is due when you truly have no idea what happened because you were not there.

John Foxworthy is awesome. Buy switching our home and auto insurance over to John we saved over…read more$2,000 a year. Which is huge. They also provide excellent customer service.

I moved to NW Tucson Approximately 4 years ago. Coming from California I couldn't wait for the…read moremoment I changed my registration from there to Arizona. My sister who has worked for Statefarm for over 25 years recommended Bob Witt to me. To-date I couldn't be happier. I was covered by USAA for my Three cars and two motorcycles. After dealing with Bob on my home insurance I transferred all my vehicles over as well. I've since received a couple of calls from his office to ensure I was happy and my coverage was what I wanted and more importantly what I needed. During the last few monsoon storms I called the office with some questions. Never really dealing with home owners insurance very much and the lady there was very informative and helpful. I know for a fact I can contact my insurance agent when I need him and get results. That to me is peace of mind you just can't put a price on. Add that to great competitive pricing. And I'm one very satisfied customer.

True definition of good neighbor service at this office. Best agent in town! "Bob Witt and his…read morestaff are absolutely amazing! I have nothing but positive things to say... I have unfortunately had 2 claims in the past year or so, one auto and one home and both were handled very quickly and personally looked over by his office. I have been with other companies in the past and have had nowhere near the same experience or for that matter ever even received a personal call from any other insurance office. Do not hesitate to take your business to these folks! They will not disappoint! If you want more from your insurance than just a bill go see them"

They were just awesome. I'd never used a broker before and am so grateful I did; this made the…read moreentire experience significantly easier for me and I am so grateful to them for helping me do the research to find a good price under my specific circumstances and budget needs.

Chose because of YELP review and independent agent. Delivered signifacant savings. However it…read morealways took numerous phone calls and follow up to close the deal which shouldn't be my job. Agent always seemed too busy and /or was "working from home" where home came first. Additionally both my and daughter's accounts had several errors that took weeks to resolve. Next renewal will shop around since all that matters is price, insurance service levels are non-existent

We recently moved back to Tucson, and our insurance rates with Allstate had become unreasonably…read morehigh. We started shopping around and contacted all of the big names in insurance. Ultimately, we ended up going with Parks Farmers Insurance-- and are we ever glad we did! Not only was the agency by FAR the most affordable for our home and auto policies-- saving us HUNDREDS of dollars every year-- the staff is incredible. June sat down with me for well over an hour when we first decided to switch and went over every line and detail of both of the policies, making sure she understood exactly what we needed and wanted in our policies (and what we didn't)! She also went out of her way to double check everything in the policies and insure we received as many discounts as possible. Whenever I've had any issues or questions, I've been able to get ahold of the office quickly and they've been incredibly responsive and helpful. Aside from the fantastic prices and excellent customer service, what I love most about this agency in particular is their dedication to Tucson and their clients. They host regular client block parties (hello free tacos!) and donate regularly to charities- most recently, we spotted them sponsoring a booth at the Reid Park Zoo during Halloween! If you need insurance-- and we all do-- you can't go wrong with the Parks Farmers Insurance Agency!

These guys are awesome. My grandfather passed away in June and his insurance lapsed before I could…read moreget the home up for sale. I live in California, so I called to reinstate, since the mortgage company sent a letter that they would purchase insurance, likely at a much higher rate, than what existed previously. I spoke with Roxanne over the phone and by the end of the day she had sent a letter by FAX to the mortgage company, informing them that there is now an active policy on the home. What else can I say - no attempt to up sell and they knew this was a short term policy. But they treated it as importantly as any other, which is customer service at its best. If I was local, I would definitely do business with this office.