The staff made a potentially stressful situation actually pleasant. They were organized,…read morecommunicated well, and got everything done in a timely manner. Would absolutely use them again.

Most of the experience was smooth except for one mix-up with my form. They did fix it though.read more

Friendly staff, they try to help people as much as they can. Friendly managers,they beautiful…read morepeople all around.

Staff is always friendlyandvery helpful. I've been coming here a long time and it's always a…read morepleasant experience

I have been to this store in the past, and was pleased with the service I received. What happened…read moretoday was just the complete opposite. Toward the end of our process, the person stated that they didn't have enough cash to finish the transaction. Then I was asked if I had a debit card attached to my bank account. I gave her the card - and at the end of our session, she gave it back to me. She told me that she had transferred the money to my card. After leaving there, I checked to see if the money had been put on my account via my card. Nothing was there the several times I checked. I called the store and spoke with her about the issue. She said that she did not put money on the card, and she had given the cash to me. We discussed that several times, because I am afraid to walk around with cash. I knew I hadn't received cash, but she did argue every point I suggested. As such, I would encourage everyone to be very careful with the staff members there. I choose not to mention names. I have been there before, and was pleased with all of the others I have worked with. I wish this lady the best for her family. I don't mind being wrong about the situation, because I wouldn't have been there if I hadn't needed the money. The only reason I didn't suspect anything while I was there was because she pushed the card back to me after she had "finished" - then she said she had put the money on my card. She didn't bother to retract that statement until I called after being unable to find the money in my account. If she needs the money that bad, I feel sorry for her. I wasn't there because I had a lot of money in the bank and needed to give some away. Please be careful, so you don't go through the same thing I did. It adds more pain to how you felt before going there.

Rude, act like they're doing you a huge favor.. Tried to tell me my phone was disconnected and they…read morecouldn't get through. It was not. I paid on time, what 's the big deal? Next time, it's Advance, if I even have to do this b.s. again.

I legitimately paid cash in hand for a ps4 and these suckers sold me one with a faulty hard drive I…read morecan't do anything on this funky device without it glitching games crashing apps man I wish I could give a zero stars ef y'all

We had really great service from the staff at this store. Went in to buy a bike. Made a purchase…read more It turned out to not meet our needs and I was able to return with no hassle two days later. (I kept my receipt!)

I would give this place a 0 if I could . This place tried to charge me $22.00 for a money order…read morewhen it supposed to be free because I wanted to use a debit card. I asked the lady what was the fee for and she told me to get the money from my debit card that is issued by my bank. I told her that is illegal and walked out.

I went to this location back on February 5, 2026 to cash a check from my boss and I fealt like…read morethese 2 Mexican chics was being races towards me to waist 20mins of my time just to get my money. Also, I had specifically tried to give my bosses cell phone number for 1 of the chics to call because I knew if she had called the office she wouldn't get a hold of him due to all calls being transferred to his cell. So, I decided to do the smartest idea, which was to call my boss cellphone directly from my phone & then put him on speaker to do a verification with one of the chics for him to verify that the check was legit and that it was given to me directly from him. After, waisting so much of my time, the chic finally had cash my check. After my first encounter, I don't think I ever want to go back here. Worst Customer Service Ever. If I was Donald Trump coming in there with a check, it would've been no questions asked, they would've quick as possible.

The manager and the other associate staff is very polite, They take the time help their customer…read moreand excellent services and an easy process.

Marsha was fantastic; patient and extremely helpful through the entire process. I would highly…read morerecommend.

The place is great. Great customer service. They really helped us out in a tight spot. Rebecca will…read moretreat you like family. All transactions are quick and easy. Give them a shot, you will not be dissapointed.

Very nice people to work with if your in a pinch ! Say hello to Cora and Greg great people!read more

From the owner: Get money online or at our Indianapolis, IN store with a fast and easy personal loan from Advance…read moreAmerica. We offer personal loans including payday loans and cash advances (alternatives to installment loans) at our Indianapolis, IN store or online. We are here for you if you need cash fast for unexpected bills, emergencies, or other short-term money needs. Advance America also offers LoanCenter title loans, and Western Union money solutions. We are a trusted financial services company with 800+ Advance America locations nationwide. With a 5-star rating on Trustpilot and A+ rating with BBB, our knowledgeable staff in Indianapolis, IN can help you choose the personal loan that's right for you. Apply today.

I've worked with the staff and store for almost 10 years and they're amazing! every question gets…read moreanswered. Great staff

Got a payday loan on 9/17, was given a money order which I deposited into the ATM. The bank said it…read morewas illegible and refused it, mailing it back to me which took over 2 weeks to receive. CheckSmart took the funds from my account plus the fee for the loan and would not cash the money order because their collections takes 14 days to clear. A month later I still don't have the money I tried to borrow nor what they took from my account. NEVER AGAIN! Would give them 0 stars if possible!