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Indianapolis, IN

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10 years ago

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Ask the Community - Cashland

ACE Cash Express

ACE Cash Express

(2 reviews)

Nora

I have been to this store in the past, and was pleased with the service I received. What happened…read moretoday was just the complete opposite. Toward the end of our process, the person stated that they didn't have enough cash to finish the transaction. Then I was asked if I had a debit card attached to my bank account. I gave her the card - and at the end of our session, she gave it back to me. She told me that she had transferred the money to my card. After leaving there, I checked to see if the money had been put on my account via my card. Nothing was there the several times I checked. I called the store and spoke with her about the issue. She said that she did not put money on the card, and she had given the cash to me. We discussed that several times, because I am afraid to walk around with cash. I knew I hadn't received cash, but she did argue every point I suggested. As such, I would encourage everyone to be very careful with the staff members there. I choose not to mention names. I have been there before, and was pleased with all of the others I have worked with. I wish this lady the best for her family. I don't mind being wrong about the situation, because I wouldn't have been there if I hadn't needed the money. The only reason I didn't suspect anything while I was there was because she pushed the card back to me after she had "finished" - then she said she had put the money on my card. She didn't bother to retract that statement until I called after being unable to find the money in my account. If she needs the money that bad, I feel sorry for her. I wasn't there because I had a lot of money in the bank and needed to give some away. Please be careful, so you don't go through the same thing I did. It adds more pain to how you felt before going there.

Rude, act like they're doing you a huge favor.. Tried to tell me my phone was disconnected and they…read morecouldn't get through. It was not. I paid on time, what 's the big deal? Next time, it's Advance, if I even have to do this b.s. again.

FORUM Credit Union - Outside of Broad Ripple Branch

FORUM Credit Union

(38 reviews)

Broad Ripple

My Mortgage Specialist was Russ Wagoner. Buying a house can be a nightmare. Russ made it a dream…read moreinstead! His people skills are top notch. He was pleasant, expert in knowledge and beyond helpful. Russ offered his knowledge and advice freely, was accessible and instructive. He went above and beyond, I felt, numerous times. He has peerless customer service skills and actually made the process fun! I cannot recommend him highly enough! I will tell anyone I know that will listen that FORUM CREDIT UNION is the place for your new home mortgage, as long as RUSS WAGONER is your representative through this tedious process!!!

I am extremely disappointed in Forum CU. We have banked here for over 20 years and recently had a…read morevenmo(we don't even have Venmo) charge that was extremely large come out of our account. Larger than any purchase we have ever made. Did not get a notification to confirm suspicious activity and noticed on my own when card was declined at Subway. Notified forum of this and told that it will take 7-10 days just to have it reviewed! Not a care in the world that this drained my account. They don't even send a confirmation of dispute or anything. I am at their mercy and unable to pay my current bills. Advised to let the account overdraft since I have overdraft protection and they can later submit for the overdraft fees to be reversed. That is laughable. Everyday just waiting for anything and checking my bank statement hoping the money was added back.

Cashland - paydayloans - Updated October 2026

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