Great customer service , very friendly and very clean place. Colezta was very good, ls he helped…read moreme with extacly what I needed.

It seems like they are getting slower and slower the loner the line gets. It's 3 people working but…read moreonly one person helping customers. This is the worst customer service I've ever experienced in my life!!!! They are being slow on purpose. It was only 2 people a head of me and I've been here For 31 minutes for a money order. Never again burn this mf to the ground and build some other company that has customer service of some kind

The staff at this location are very kind. I got frustrated and Parminder deescalated the situation…read more I appreciated that. Thank you Parminder!

I wanted to write a quick note about PNC …read more I was in the market to switch banks as we moved from California. I visited and spoke with all the local credit unions and big branch banks. I happened to find PNC from a friend of mine. This bank has the friendliness and most helpful staff, they were so excited to help and explain everything In detail to us about what they offer . Angie was awesome and I can't thank them enough for everything. It's so great to find a place that actually cares about their customers and not just the bottom line.

The incredible quality of customer service at this office is amazing. I worked with Tayona, who is…read morepleasant, patient, and highly knowledgeable. Ten stars!

Honestly I don't see anything wrong with this bank other than there atms are very unreliable it…read moreseems half of the time I come here there not working properly or aren't working at all and it's a big inconvenience other than that I been with this bank forever

Umm they keep calling me booboo and Barbara. To be fair my mom works there and tells them…read moreeverything.. But still.

Thank you Jacqueline so much she was so helpful and understanding I appreciate your help and…read morethanks for your patience

GREAT customer service and they will give you the best price on insurance for full/liability I…read moredefinitely recommend this business to everybody. The best representative there is Jacqueline J. her work ethic is perfect and her care for her customers are exceptional.

I'm a longtime member of Indiana Members Credit Union, though I primarily focus my time downtown…read moreand at the Castleton branch. However, since I've been spending so much time in Hendricks and Putnam Counties I've had multiple opportunities to visit this Avon branch. This branch is located directly off U.S. 36 and is in the same complex as the Regal Theatre, the new Ford's Garage, Portillo's, and a few other establishments. This IMCU has quite a bit of land. It used to have an ATM out in an adjacent parking lot, however, most of the IMCU branches switched to a smart teller and that caused everything to be relocated. Whether using an ATM, a video teller, or going inside, I've always had great experiences here. There's a couple accessible parking spots and a pretty decent ramp to get up to their sidewalk. They have the usual security doors, however, it works well and everyone is super friendly. After receiving some unexpected funds, I stopped off to explore options for using them wisely. I was presented with options. Each option was explained and we chose the best one for my situation. I appreciated that they were cautious about my account, however, once their security measures were addressed they also helped me work toward meeting my needs. I wish I lived a bit closer to this one as I would no doubt use it more often, however, it's definitely not uncommon now for me to stop in when I'm going to or from Putnam County. This has quickly become one of my favorite IMCU branches in Central Indiana.

We waited 45 minutes for a notary, but they were too busy and just ignored us. very disappointed in…read morethe customer service today!

Was in and out quickly. Friendly service. ATM and teller assistance available outside.read more

My experience with STAR before 9/11/2026 were all great, I have been with Star for 20 plus years…read more However on this date in the Greenfield branch it was horrible, and this feeling came from the Branch manager. I was very dissatisfied with the "well this is what we charge attitude" the false statement about "this is what we incur" so we have to pass it onto you. This Branch manager wasn't a person to whom I would ever want to deal with again. I was left feeling disappointed, made to feel under valued and definitely not important by D. Allan. Good customer service and customer satisfaction was not his priority, I was left felling Under valued and NOT IMPORTANT enough . He was the one horrible experience in hundreds of great ones no matter, what branch and person I had dealt with before. People want to feel heard and valued is what I was taught especially in business. I had been encouraged many times before to move our accounts to a more convenient and even more high profile bank. As formal Employee of STAR, (years ago) I felt safe in knowing I understood how secure and customer oriented, STAR was as a Bank. However this last and worst experience has left me very uncertain about how I am valued as a Customer.

Used this tax preparer for our 2023 taxes. Due to an error made when submitting our return we still…read morehave not received our refund, and have been unable to get a response or assistance from our preparer. It has been a nightmare. After reaching out to our congress person we will receive our refund by May 1st this year (2026). CeCe & TW

Debbie the tax pro at this location is really nice and definitely knows exactly what she's doing. I…read morerecommend to everyone.