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    Pleasant Valley Resort

    3.8 (10 reviews)
    ModerateHotels
    Open 9:00 am - 9:00 pm

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    Outdoor area

    Pleasantly surprised. Was nervous when booking two days before the 4th. Small quiet town actually a very nice motel with an amazing outdoor area.

    Very cool neon.
    Betsey K.

    I have said it before, and I'll say it again: support local people! This motel is exactly why I stand behind this sentiment so much. I called, frustrated, and nervous that I couldn't find a place to stay on our momma and Henry whirlwind adventure (that is what I get for planning a weekend away during peak colors without booking a room...) Arcadia is more southerly than I had intended to go, but the room was inexpensive and had other good reviews. When we arrived we saw a family hanging out in a kitchen through the window, we knocked and were greeted by a friendly bark, and we were looking into a living room behind the check-in door. We were welcome. Not a staff... A family. Not an office... A home. Our room was small and cozy. Both the room and bathroom were very clean (really clean). It was just right for a windblown, road weary twosome. With taxes and everything the bill was only $86! Everything else in the area was upwards of $300. It was quite a relief for a penny-pinching, working momma. We will without a doubt stay here again if we visit the Frankfort/Manistee area again.

    That's the cottage we stayed in and the newer gas fire pit!

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    2 months ago

    Amazing resort sat by the fire played pickle ball in the morning relaxed in the sauna very cool spot

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    Watervale Inn - The Inn at Watervale

    Watervale Inn

    (4 reviews)

    $$

    Watervale Inn is simply amazing; the most important word being "simply". You will lose yourself…read morehere in amazing views, delicious home-cooked meals, and great company. I stayed here for an anniversary party/family reunion, and what a perfect spot to be with the whole gang... plenty of space, huge dining room where you can all sit together for a hearty breakfast... this place is actually owned by my aunt's family, so it felt even more homey having a sense of familiarity here. You can go hiking, swimming, boating, water skiing, or just sit on the porch of your cabin and breathe it all in. I could've stayed there a very long time and not felt tired of it. It's a shame for me that I live in California- so far from Watervale- but I'll be back. Definitely.

    American writer Janet Mock once said "I think of family as community. I think of the spaces where…read moreyou don't have to shrink yourself, where you don't have to pretend or to perform. You can fully show up and be vulnerable. And in silence, completely empty and that's completely enough. You show up, as you are, without judgment, without ridicule, without fear or violence, or policing, or containment. And you can be there and you're filled all the way up. So we get to choose our families. We are not limited by biology. We get to make ourselves, and we get to make our families." And, in short, that is all that Watervale is; it's a family that you choose. As a good friend of mine named Avery Kaplan once said, "it's the people, it's always been the people". And in its simplest terms, that's it. Watervale is a place where society is absent. Regardless of your social standing, economic status, or personal withholdings, everyone is equal. Each person is an individual, judged solely on the strength of their character, and the conviction of their person. Watervale offers a place of universal acceptance: whether you are working on yourself, finding a purpose, or you are perfectly content with who you are, you will find love and compassion that is incomparable to any place in the world. This past year has offered me true acceptance, and a real family. Over the course of the summer I gained eighteen wonderful brothers and sisters. Eighteen peers and mentors. Eighteen of the best friends I will ever have. I could not have asked for a better group. At every turn I felt truly accepted and appreciated, and I acknowledge how much of a gift that truly is at this time. All the late nights and early mornings. All the hard days of work and small moments between them. All the tears (there were a lot) and all the laughs (there were even more of these). Each moment, and each and every person that enabled them, will always be held deep in my heart. Thank you all for making this the best summer of my life. I love all of you more than I could ever explain. Just know that each and every one of you have impacted my life in immeasurable ways, and I love and appreciate all you are. Watervale is forever, and so are our staff memories. 5 stars incredible service.

    Coastal Suites Resort - Main room.

    Coastal Suites Resort

    (8 reviews)

    Hoping this honest reviews helps anyone interested in booking with Coastal Suites…read more We try to support small, local businesses as much as possible, which is why we chose Coastal Suites vs. a larger chain that was cheaper in price. Coming in from Seattle, we booked this for a wedding we were attending nearby for one of my boyfriend's best friends. Unfortunately, we came down with Covid and immediately tried to get in touch with this hotel to cancel our reservation. Their line rang endlessly and instead of being able to leave a voicemail, the call ended with a continuous busy signal after regular dial tones. I must have called at least 20 times when we were within the 7 day cancellation policy. I eventually got through to their voicemail and left a total of 2-3 voicemails, in which I stated the issue with their line and not being able to get through to a person or leave a VM, at the very least. Those also went unanswered. By the time the crew got back to me, we were conveniently outside the 7 days to cancel for a full refund. I then asked to get in touch with the manager, as no one seemed empathetic, understanding, or helpful in dealing with this already painful situation. I spoke with Cari, the general manager, over text, as she wouldn't call me...She coldly offered me a 50% refund as a best case scenario, ignoring all the steps I took to cancel and get 100% of the reservation back. She then said 100% would only be possible if they filled the room, which didn't seem fair at all. I then asked to speak with the owner. The next day, I received an email from Anna, one of the owners. She also avoided the phone call I requested and blamed meetings...I, too, am in meetings most of the day, but there is always 5 minutes that can be found, especially given all I had gone through up to this point. She also pressured me into cancelling the reservation so they could try to re-rent the room, but I wasn't comfortable potentially losing 50% of this reservation if they didn't rebook it (they had 2 other rooms that were cheaper available so the odds didn't seem good). I gave her full context of what happened up to this point, and she disregarded all of it, referring back to the cancellation policy. I did explain that I would be involving my credit card company to dispute the full charge as well as write an honest review, since we tried cancelling many times within the cancellation policy. Instead of doing the right thing, she stated "Please note, threatening to harm our business with a false review disqualifies you from receiving a full refund regardless of whether it gets booked, so I do not recommend taking that action." Following these communications, I received 2 more calls from the staff "returning my calls" from weeks prior...each time I re-explained what happened and pleaded for them to do the right thing. At this point, we've been fully credited by our credit card company and I'm summarizing what happened to us in detail so you are fully aware with who you are booking with. Rest assured nothing written here is falsified and I'm only highlighting the "customer service" behind this company. I have full receipts of everything, in case anyone from this company tries to say anything to the contrary. As painful as it was to have to cancel this very important trip, the owners of this location did nothing to sympathize with our situation, let alone take ownership for their flawed phone system and their overall lack of organization/customer service, and all over $200 (total reservation was $400). Please don't book with this company, as our friends were very happy booking elsewhere for their stays.

    This place was so great! I received a text the morning of, saying our room was ready early. How…read moreawesome. Upon arrival, the gal that checked us in was super friendly. Our room was so cozy and our beds were perfect and comfortable. The decor was really nice. They have a clubhouse with a big tv, PlayStation and DVD player, as well as apple juice and popcorn and board games. In the morning, we woke up to snow, and the same gal that checked us in told us she cleaned the snow off our car once and then proceeded to clear my car off again for us. I have never experienced such great hospitality at a motel/hotel, and I travel quite a bit. The girls and I went in for the continental breakfast...they had small milk bottles, Tropicana oj, muffins, bagels, granola bars, bread, and coffee. This place was fantastic and affordable, I would definitely go back.

    Microtel Inn & Suites by Wyndham Manistee - Interior room view

    Microtel Inn & Suites by Wyndham Manistee

    (18 reviews)

    $

    We have a vacation rental condominium not to far from this hotel so we never had a reason to stay…read morehere. Recently we booked a room here for two nights prior to our stay at a cottage we were renting in Onekama. The Casino nearby had rooms that were 2 x what we paid to stay here. This hotel is clean and has a comfortable living area. The complimentary breakfast is good and it includes coffee, juice, bagels,waffles, breakfast sandwiches, and cereal. The location is close to downtown Manistee (including Lake Michigan beaches, etc.) The staff is professional and friendly. Very soon there will be a Starbucks adjacent to the parking lot. What more can you ask for?

    We experienced very disappointing customer service during our stay. After three nights in our…read moreroom--and with two nights remaining--we were informed at 8:30 p.m. that we were required to switch rooms due to scheduled construction. While the timing was inconvenient, the larger concern was the staff's complete lack of empathy regarding the disruption and the effort involved in relocating all of our belongings, including clearing out the kitchen and food items. I requested a refund for the remaining nights so we could move to another hotel, which required approval from the property since the reservation was made through a third-party booking service. Although staff verbally stated they were willing to accommodate this, they repeatedly refused to answer the calls needed to authorize the refund. This lack of cooperation made an already stressful situation unnecessarily difficult.

    Pleasant Valley Resort - hotels - Updated May 2026

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