Almost a perfect hotel. The room was both nice and clean. Breakfast featured good bacon, good…read moresausage, and good omelettes. There's a pier that is only a modest walk from the hotel. If you walk to the end at night, then turn and look back at the shore, you'll behold an array of colors reflecting off the water. Really the only nitpick we had is the use of a sliding "barn door" for the bathroom; there's a gap that leaves the occupant without total privacy. A normal door is much better. p.s. Per Merriam-Webster: The exaggerated use of literally is common and surprisingly old: evidence of it dates to the mid-18th century. Despite custom and history, phrases like "literally raining cats and dogs" and "books literally flying off the shelves" greatly irk many people and invite more criticism than understanding.

I have stayed at hundreds of Hampton Inns across many years of travel, so I have many points of…read morecomparison. The front desk people are very rude and do not help with any issues. They have a flippant attitude. As a Lifetime Diamond member I expect a much better interaction with the front desk staff. The initial attitude and the ongoing "don't care" attitude of the front desk staff (day and night) needs to be vastly improved. The overall hotel is very nice, the on site restaurant and staff were very good.

First things first…read more.. Stacy and the rest of staff were amazing ! Ate at The Grille, staff there were amazing too! Desiree was our server and did a great job. Golf course is in very good condition. Played the short course, enjoyed it thoroughly, but if I'm being honest I can't say it's worth $49 for a 9 hole par 3 course. First morning my wife had no hot water at 9:30 a.m. No king size beds...

The courses and the food were amazing. The inn is very comfortable and has all the facilitiesread more

Lake Shore Motel is a Michigan gem, so if you're a no-frills traveler, this is the best little spot…read morein the Manistee area. I happened to stay right after the summer rush ended, so I was one of only a few guests staying at the motel. Check-in was fairly simple, and I was shocked at how they still do most of their business without computers. Computers or not, they were friendly and very efficient. The location is absolutely perfect, as its right at lighthouse park at the mouth of the Manistee river at Lake Michigan - beaches galore at your fingertips...toe-tips My room was small, and had a queen bed. All was clean and absent of any sort of bad odors and stains. Everything was outdated, but in a delicious, kitschy way. The view out of my room was amazing, and there were plenty of chairs and tables available for enjoying the view from your front porch. They provided free Wi-Fi, and firewood for a bonfire we had one of our nights there. We were provided with minimal toiletries, so definitely bring your own. You'll also find barbecues and pretty much anything you need to enjoy a vacation on the beach. I highly recommend this place if you're on a budget, or if you're low-maintenance and value a beautiful view over luxurious accommodations.

Absolutely fabulous. We checked in late last minute with zero problems. We got the "cottage" a…read morelittle renovated garage across from the main office. It was perfect. The bed was comfortable and there was a heater we could turn on when I got cold.

We have a vacation rental condominium not to far from this hotel so we never had a reason to stay…read morehere. Recently we booked a room here for two nights prior to our stay at a cottage we were renting in Onekama. The Casino nearby had rooms that were 2 x what we paid to stay here. This hotel is clean and has a comfortable living area. The complimentary breakfast is good and it includes coffee, juice, bagels,waffles, breakfast sandwiches, and cereal. The location is close to downtown Manistee (including Lake Michigan beaches, etc.) The staff is professional and friendly. Very soon there will be a Starbucks adjacent to the parking lot. What more can you ask for?

We experienced very disappointing customer service during our stay. After three nights in our…read moreroom--and with two nights remaining--we were informed at 8:30 p.m. that we were required to switch rooms due to scheduled construction. While the timing was inconvenient, the larger concern was the staff's complete lack of empathy regarding the disruption and the effort involved in relocating all of our belongings, including clearing out the kitchen and food items. I requested a refund for the remaining nights so we could move to another hotel, which required approval from the property since the reservation was made through a third-party booking service. Although staff verbally stated they were willing to accommodate this, they repeatedly refused to answer the calls needed to authorize the refund. This lack of cooperation made an already stressful situation unnecessarily difficult.

We stayed the night Sept 30, 2025. What a great hotel! Clean and very spacious rooms! Our room, 106…read morewas pretty big! Couldn't even hear my hubby snore! We had a beautiful view of the river! Hot water for an awesome shower, friendly front service, nice quite hotel. The Riverwalk is right out the back door which we walked the entire thing! It's so beautiful and quite! I would recommend this gem of a hotel!

Mold in air conditioner. Terrible customer service. Would not stay here…read more We decided to book a room here last minute and got the last room available. Immediately upon walking into our room (202), the air felt damp and it smelled really musty. I turned on the air conditioner and it smelled like mold. When I looked inside the vent, I could see it was covered in mold. There was also mold in the bathroom around the edges of the shower After that I returned to the front desk and explained that I didn't want to be a bother, but because of my extreme allergy to mold, I would like a refund so that I could book elsewhere. The man at the desk immediately took a condescending tone for the rest of our interaction, and told me I was wrong and that it was not mold and that I didn't know what I was talking about. It was 100% mold. My company does large scale mold remediation; I've seen LOTS. When I said that we'd just have to agree to disagree, but that I would still like a refund, he rolled his eyes and doubled down on his assertion that I was wrong and said that they have a policy of no refunds and refused to issue one, pointing to the no refunds disclaimer on the receipt. I had a choice of eating the cost and leaving to get a room elsewhere, or staying and putting up with the mold. We stayed and my allergies were miserable all night long. That was hands down one of the worst experiences I've had as a customer of any business, period. I was talked down to and treated like straight garbage. There are so many better places near here. Stay far, far away.

It was ok - nothing fancy. Please note there's no coffee pots in the room which seemed odd but…read morethey did have a small refrigerator but not sure if thats extra. They do have a pool and hot tub but its small - if kids are in there then it would be enjoyable because its so close together. Just a simple hotel and nothing fancy!

Good, clean place to stay, free parking, friendly staff. Nothing fancy, but well worth the money…read more The breakfast was pretty good

My husband got ringworm from the towels or bed!!! Neighbors…read morepartied both nights and we had to call the front desk. Found stain on sheets, room could have been cleaner.

Front desk staff, Chaun, was pleasant and provided information about the local community. We were…read morewelcomed with fresh cookies and coffee/tea. The room was recently modernized, nice flat screen TV with good amount of channels, and nice sized room. The room and bathroom looked and felt clean, inside and out. Building looked maintained. The sink was separate from the rest of the bathroom; the bathroom was a good size with a shower/ tub with curved shower rod! The shower had good water pressure. The shampoo and conditioner was good - which was good since I forgot conditioner. The bed was a little softer than I'd prefer, but was still comfortable. There was a desk with a chair - which I tuned into a make up vanity. There was also a kinda-lazy boy chair - it was nice to have another chair option. The freezer didn't freeze anything, but kept them frozen. The a/c worked great, and we even had to turn to it "fan only" in the middle of the night. Breakfast was self-serve waffles, cold cereal, yogurt, juice, water, coffee/tea, hard boiled eggs There is no public restroom in the lobby area, so if you need to use restroom while enjoying breakfast, you need to hike back to your room. There is no elevator, so ask for a room in first floor if you need it. Big negative, although this is a non-smoking hotel, we saw hotel staff smoking outside the back entrance (this was the smoking area). I don't like people smoking at the doors because the smell always travels inside and I don't want to walk through a cloud of smoke. If traveling back the the area, I would stay here again.

Outside this hotel is ugly! Thankfully inside is much better. The rooms are a tad on the smaller…read moresize, but perfectly acceptable. A nice Queen bed that's nice and soft. I slept very good  a small dinning table with 2 chairs. A mini fridge and microwave. A decent sized tv. The lighting is a little dim, a center room light would have been nice. The room was very clean. In the bathroom the vanity is small, and the tub is prefab, however at least it goes to ceiling and doesn't stop at 6'. I wish the Hallway wall and door and more sound proofing, but between rooms seems good. Also the blackout curtain could be better. The pool and hot tub are decent. The service was very good and friendly. They have a complimentary breakfast that is cooked in the onsite restaurant, Oli appreciate that. Sadly I didn't try it because of plans, but still good on them. Overall a 4 1/2 star review. Compared to a Hotel/Motel for a smaller town and the issues being so minor, I'm going to round up. Would I return? Yes, good value and a good room!

We stayed here for my birthday weekend getaway. At the end of the day: it's a hotel and it did it's…read morejob while being budget friendly. We had a King suite with a tub. While everything appears to be dated, the tub was nice. Just be careful of the water temperature, it did not like to be consistent. The bed was like a rock. Then the breakfast was nothing to get excited over. However, the real disappointing part was the amount of phone calls we received from the front desk about the "no smoking" policy. As a current non-smoker and the smell being nauseating to myself, I'd understand and appreciate one phone call. However, it was to the point of harassment and was extremely annoying; especially since the bedroom phone hardly worked, it was missing over half of the keys, and I did not want to spend my relaxing time answering the hotel room's broken phone. Positive: the hotel is in the ideal location to stay for the fishing getaway that I wanted Did the hotel provide what I needed it to? Yes Was my stay at the hotel enjoyable? No Would I recommend and return? No

Retro looking motel on the Manistee river. Simple but clean. Comfortable beds, larger refrigerator…read morethan most hotels, plenty of storage space in dresser and under the beds. Glider chairs and picnic table facing the river for nice view of the sunset. We checked in late, but were contacted by the motel and made arrangements for the room to be open and waiting for us. Close to downtown and Lake Michigan. Will recommend to friends.

Was pleasantly surprised. Read the previous reviews, but also heard new owners. The rooms are under…read morerenovation and ours was clean and comfortable. We checked in late, but were contacted by the motel and made arrangements for the room to be open and waiting for us. We are traveling with a pet and they made us feel welcome to have our furry family member. The location is great, an easy walk to the beach and downtown. We opted for the river view, walked out the room and there was the river. Made for a beautiful place to watch the sunset. Quiet property and well maintained. There are rooms being worked on but quiet during our stay. I will stay here again next time I am in town. Will also recommend this to friends and family.

Helpful staff is very friendly. Showers & baths are super clean. Storm damage from last spring…read morenot yet repaired but docks are available.