Decent lounge for departures to the states from Vancouver. For dinner there was fish filets (a bit salty) and a peruvian protein dish (i think it was chicken) with a creamy green sauce. Lots of steamed mix veggies and stir fried noodles. Plenty of seating and a chilled section with some desserts, fruit flavored yogurt, and appetizers. read more

I guess this lounge is "premium" compared to the rest of the regular airport, but overall it's just okay. The food selection is small, but everything actually tasted not bad (much better than food court)! EVA business class passengers get a complimentary pass to this lounge, and there is a private seating area in the back for us. I think I would only come here if it's complimentary. There's not much worth paying for. read more

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Although, there is no Centurion Lounge at the airport, this lounge does honors American Express Platinum card members. It's a good size with ample seating both at tables and the bar area. The food was good, flavorful and the variety was impressive. The staff was friendly and ensured the tables were cleaned and cleared promptly. The lounge is a bit small and reaches seating capacity quickly making finding a seat a bit challenging. Special kudos to the front receptionist, Dikuha who found me a seat. Unfortunately, a guest sitting nearby took exception and began berating her in front of others bringing her to tears for only doing her job. This was truly unfortunate and definitely unwarranted. Management was advised. This lounge is located near the E gates and is easily found. read more

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Overcrowded lounge with fairly basic amenities and food offerings. 3 toilets to serve all the guests so a constant queue. No showers. read more

Checking in at the Plaza Premium Lounge was the best treat to myself after having an ordeal of a time (21 hours!) trying to return home after being delayed four times, and then my flight was eventually canceled. Long story short, I ended up purchasing another flight home, which took me from YYZ (Toronto) to YVR (Vancouver) before continuing back to LAX (LA) the next morning. It was my first time at YVR, which is a beautiful airport with so many things to see and do, especially with a 7-hour layover! **NOTE** (This review is for the Plaza Premium Lounge). I didn't have a reservation, but I was still able to walk-in for $31 USD. All that was required was my boarding pass and how long I wanted to stay in the lounge (price increases per hour). While inside, I was able to relax on their comfortable chairs, freshen up in their huge private bathrooms, as well as, have a beverage and enjoy a fresh hot meal in comfort. I'll be looking forward to visiting more of these lounges the next time I travel internationally. read more

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Relatively new Plaza Premium FIRST ( Hong Kong Airline's Business Lounge @YVR ) ... amazing decor and also super friendly and helpful staffs! Shoutout to Koko our lovely server ... after a hectic day it's so good to see a smiling face ... she literally calmed us down and with treats like beef short ribs, tuna tataki & sticky toffee cakes! How can you not relax! Oh and remember to try their signature cocktail: "Holiday Mood" it will surely set you in the right mood!! Outstanding Mixologist! This amazing experience was part of our first trip with Hong Kong Airline - Business read more

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Note this is the US depature side. My first time in a lounge but I expected a lot more after watching youtubes of Asian lounges. This seemed like a cafeteria. For breakfast, they had pancake, scrambled eggs, sausages, fried potato wedges. The eggs were juicy and delicious, sausages were super salty, and the potato wedges were crispy and had good flavor. There was a fridged section with yogurt and toppings, and cake slices. The cakes were extraordinarily sweet. The tea/coffee station was a bit of a mess because there is barely any counter space. Toast and cereal were on another station. I sat by the kitchen station in the center and saw there were a bunch of alcohol on the shelf. Perhaps this is by payment? There was a menu facing inward so it wasnt for breakfast but I was still curious what you can order and whether it is complimentary or not. They have their own shower and washroom section. Probably only around 5 washrooms which still generated quite a line up. All in all not bad if you have free lounge passes on your credit card but I would definitely not pay $55.80 for this. Also, if you book online there is a booking fee so best to walk in. read more

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Date of visit: July 22, 2025 We had the earliest of flights to Seattle but still had a little time to hit the lounge here at YVR and it was overall very nice! Staff was incredibly friendly and attentive, which you don't tend to see too much at lounges these days. The breakfast spread was certainly not the largest but there was a nice variety of items to choose from and the automated coffee machine was a nice touch. While black forest cake is not something I normally would have for breakfast, they were delicious little squares of heaven! For not being very busy, all of the bathrooms were occupied at the same time--or maybe staff didn't open them all up--which I found odd but I made do without it. read more

Plaza Premium Lounge - Airport Lounges Near Me - Richmond, British Columbia

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On the flight back home, we had to take advantage of the priority pass access, and luckily it wasn't too busy and we got right in. From a size perspective, it's not huge, actually kinda cramped but honestly with traveling with just one other person, it was easy to grab a table. They had a buffet set up which had beef brisket, fettuccine Alfredo, veggies, a fish dish, and assorted desserts and tomato soup. It kinda reminded me of an elevated high school cafeteria in terms of quality. The brisket was hella dry but it didn't stop me from eating it lol. Tomato soup was watery and didn't have much flavor. from a food perspective, it left a bit to be desired. The tiramisu was pretty tasty though. For drinks, they had a select menu of complimentary alcoholic beverages which is a nice touch. For non-alcoholic, they had a self serve Pepsi soda fountain, some assorted juices, and a coffee machine. Solid selection. Overall, definitely better than spending money on the airport, grabbing a decent bite and a refreshing beverage. If you are a priority pass member, it's worth stopping by to pass time before your flight read more

Plaza Premium Lounge - Airport Lounges Near Me - Richmond, British Columbia

This lounge is decent as an option and I was considering going to another lounge but this is the one that was the closest to my boarding gate. I arrived around 6:30 am on a Tuesday since my flight was at 7:30 and it was spacious enough inside but not many seating options due to the way it's arranged. I like the tables in the middle of the room without the booth-like seating but then there's no outlets and I'm one of those that likes to top up all of my devices prior to boarding the plane. The breakfast option was okay, I kind of wished there were more hot food options because there was baked beans, eggs, potatoes, and sausages but there were no waffles or anything else like that. In the refrigerated section they did also have yogurt, a variety of salads -though idk who eats a salad that early in the morning, and fruits. The bar doesn't open til 9 AM per Canada laws I believe, I wasn't looking to get a drink but as I was passing by to find a seat I noticed the sign. There are two bathrooms and two additional doors that are bathrooms but also have showers and nearly the whole time I was there they were occupied. I ended up going outside to use one closer to my gate because I didn't want to have to wait. read more

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Omg crazy how rude these ppl are?!? I was told by the lady at the Alaska counter that this was the lounge for their first class passengers, lounge members and Amex Centurian card holders (I was all 3). I found it and went to ask the lady at the door and before I could even open my mouth she snaps WE ARE AT CAPACITY DO YOU HAVE A RESERVATION? I was caught off guard because I hadn't been snapped at like that by anyone in customer service umm... maybe EVER? So I said "oh I'm sorry, the lady at the Alaska counter told me this is..." and again she snaps at me and say WE'RE ONLY ACCEPTING WEST JET TODAY NOT ALASKA! So I said "oh I'm sorry, I..." (peak Canadian with the sorry's lol) but before I could even get my sentence out she's waving her hand in my face and speaking over my shoulder to someone behind me?? It was truly so absurd it's still hard to believe this even happened lol read more

Decent lounge. There are a lot of plaza premium lounges at Vancouver airport for diff departures and this one was for US ones. There was a good option for food considering Im vegetarian. There were a couple salads-greek and couscous which were yum. There was yogurt with toppings and vegan meatballs in marinara. They also had tomato soup and some breadsticks so managed a decent dinner. Desserts were subpar but I was not interested in it anyways. The only reason to dock a star is that only wine,beer and hard liquor was available. Cocktails and even bubble tea was an extra that you have to pay for. Overall decent optio. While returning from Vancouver. read more

I did not even consider looking for a lounge in the YVR airport, but when your shuttle guns it from Whistler back to the airport and you end up 2-3 hours early for your flight, there's no better place to pass the time! I got to the lounge by around 5:10AM and there were already a decent amount of people there (I would say 40% capacity, with the nicer couch-style seating mostly being taken). I checked in with a mobile Priority Pass with no issues. I was very pleasantly surprised by the options. For breakfast, they served a traditional continental breakfast similar to a hotel breakfast, along with cold options in the fridge and dry options. The eggs, sausage, and potato were nothing special, but solid for a lounge. The best part is that all of the allergens were labeled, including nut allergy warnings. They had a full soft serve and espresso machine where I was able to quickly get a caffe latte that was solid. Alcohol service began at 9AM, so I was not able to try anything. Overall, definitely a nice place to pass the time! read more

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12/2025 - Massage here for 15 minutes! Well worth the stop. Hot foods such as Hainese chicken and rice was my pick. Noodle soups available but it was spicy. Fruits and juices, alcohol and mocktails available. Plenty of seats. Plugs not available in the middle area tables. read more

If you're looking for a lounge for an airport layover, but don't have a card membership or points for a specific airline, Plaza Premium is the way to go. At a fairly reasonable price. $62 ea for two hours on this day, you get nearly all the amenities of a membership-based lounge. They do offer that as well, but this review is for the pay as you go side. With ample seating, though no couches, lay down areas, or showers, the lounge has plenty of space for you to chill. Even better? The food was really much better than I've had in any other lounge. I was able to get a GF soup and dessert, but there was also a buffet of options. Like all lounges, basic alcohol is available. read more

Plaza Premium Lounge - Airport Lounges Near Me - Richmond, British Columbia

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They have a decent variety of main dishes like chicken, lamb, vegan meatballs and mashed potatoes. They also offered salads, soup, desserts, and drinks. Also had a bar too. Fancy. I was just glad to grab a few bites to eat before my flight home. I had a light breakfast so I was hungry hy lunchtime. read more

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This is my second time at this lounge but somehow it's my first review. It is located by gate 88 in the US terminal of YVR. I have Priority Pass and wanted to try another lounge but was told I couldn't access any other terminals as I'm now in the USA. There was a line into the lounge which made me nervous as they might turn people away. They didn't. The line moves fast. Person who checked me in was effectient. It was a Wednesday around 1130 a.m. and the lounge was packed. Thankfully, finding a seat wasn't a problem but the table was dirty. Used dishes were everywhere. The staff really did try very hard to clean up and stock the food. Im just thankful I got in. This lounge has showers and toilets. They weren't very clean but not surprising as it was busy. The food options were pretty good! Beef brisket, pasta, salad, veggies for lunch. Beef brisket was very good actually! They had bread sticks, cookies and desserts. I can't complain! read more

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This is a decent lounge in Vancouver if you're on a flight bound for the US and have access through Priority Pass. The interior is moderately sized and was fairly empty when we arrived mid-morning but did fill up rather quickly. The have a small buffet area with hot and cold selections, and they have a self-service soft drink dispenser. They also have a full bar and a small selection of complimentary alcohol options including a few wines and spirits. The restrooms are individual and all seem to have showers in them. They were reasonably clean. The food hot options at breakfast/brunch included French toast, sausage, and eggs. The French toast was good and was made with cinnamon bread as a nice touch. I tried one of the complimentary wines which was decent. The soft drink dispenser did have an ice dispenser. I had to request ice from the bar. Overall this was a decent lounge but do not expect Centurion Lounge level quality. read more

Plaza Premium Lounge - Interior - Airport Lounges Near Me - Richmond, British Columbia

Love this plaza premium lounge, better than the domestic. It is quite small but very efficient as you could pre book or you can give your name at the entrance and they will message you or email you the link to track what place you are in which is kinda cool. The food and drinks offered are also very decent and staff is wonderful here. It could get a bit tight if it's full but the hospitality makes it comfortable read more

Plaza Premium Lounge - Airport Lounges Near Me - Richmond, British Columbia

Very crowded and small lounge. Check in staff was pleasant and courteous. Pretty much reminded me of a public school cafeteria. They have refrigerated area with self serve salads, yogurt, fruit, salsa & sour cream. Beverages consisted of a self serve soda machine and bar with a menu of drinks. Breakfast consisted of eggs, potato wedges, oatmeal, and eggs. Lunch was alfredo pasta, basa filet, reheated frozen veggies, and brisket. Items were a little under salted, so you will likely need to add salt & pepper. Service was fine and staff were busy clearing plates repeatedly. read more

Update on 2025-04-15: A couple of years later. I was hoping I would be able to raise my review above 3 stars but I knocked it down to 2. It's not a big lounge. Over a span of 45 minutes, there were 3 tables with dishes near me. During this time span, only one table was cleaned. I was going to move to a seating with a plug near by but I swiftly walked away. There was a large area under the chair with caked in tomato or BBQ sauce. It looks dried so it has got to be there for some time. It was gross. The waste paper bin in one of the washrooms is broken with no lid. It feels like a food court and there is no attention to details or n this lounge. Original Post: Other than an Air Canada lounge, the Plaza Premium Lounge is the only other lounge available in the transborder terminal. It's a a very small lounge but it is a 100X upgrade after the renovation of the old lounge when it was even more cramped and there were seats so dirty you would want to sit on. The lounge opens at 0500 which is perfect for me because I always seem to be flying out no later than 0630. Despite of being a small lounge, I have to give thumbs up ti the hot item selections: scrambled eggs which do not taste like reconstituted egg powder, breakfast wieners with casing that pops upon biting into, and crispy hash browns. The coffee machines provide a number of coffee options. The foods are much better than first class breakfast offerings on short haul flights to the US. The bar doesn't open till 0900 but it is likely due to local regulations which are archaic and puritanical. The decor of the lounge isn't very inspiring but it is limited probably to size. One suggestion to the check in agent ... I was asked "how can I help you?" upon approaching the front desk. What could I possibly be going into the lounge for??? I have never been asked such a question going into any airline / airport lounge. Say "welcome to the Plaza Premium Lounge. May I see your membership and your boarding pass please?" This single question from the agent gives off a vibe that the lounge is not equipped with serving experienced travelers. read more

This is my first time in this lounge, waiting for a 8:30am flight. I am often in airport club lounges as I travel a lot. This is easily the worst lounge I have been in. Getting a cup of coffee proved to be challenging for most patrons. Broken espresso machine, no cups, missing cream, empty pot. Forks? Plates of food and 15 people standing around trying to get a fork. Food is on par with hotel free breakfast. The worst part though was the sad staff. I don't know what happened but, every employee here seemed to be very sad. Bartender was pretty much non existent and moved like a sloth when she was behind the bar. No thank yous, have a nice day, how can I help you? Weird lounge! read more

Went to the plaza premium lounge by the US terminal at YVR around 7am and it was pretty crowded! The lounge was big but the seats were not comfortable and the space was not kept well. The tables and chairs were misplaced and it was so cramped that people had difficulty getting in and out. The food was pretty average, they had the basic sausage, eggs, oatmeal in the hot foods and the cold food section had yogurt, cold sandwiches etc. The hot food did not seem to fresh and it was taking the staff awhile to refill them. read more

Not bad! This lounge isn't huge but it's enough space. After checking in, you'll be welcomed with the buffet to your right and the bar straight ahead. When I was there, the buffet was serving pasta alfredo, brisket, steamed veggies, desserts, and different juices. They also had some garlic bread/rolls, muffins, and cookies. Definitely enough to get full if you're looking for a meal before you fly. The food is good enough - not amazing, but not bad either. For drinks, you've got a soda fountain, some coffee options, and some juices. We sat at one of the counter tops with outlets. Super useful and helpful as we were able to charge our phones and ipads PLUS get some work done before the flight. Crowds ebb and flow here. It was quite busy when we first arrived, but after awhile it got really cleared up. I guess not a busy fly day on a Wednesday afternoon. Worth a stop to save some $$$ on airport food! read more

Chairs squished too close together and over capacity. Chairs make a high pitched squeaking sound any time someone moves them. Food alright, bathrooms pretty basic and kind of dirty. read more

A great place to grab a quick bite if you have free access, but maybe not a spot I would pay to enter. Clean, tidy interior but don't have high expectations for food selection or quality. Very standard and similar to lounges in the US. There were about five hot trays (hash browns, sausages, eggs, potatoes, and a mixed veggie dish) and a refrigerator with granola, olives, and an assortment of desserts. Continental breakfast items like oatmeal and croissants were also available. Everything is self-serve except for the complimentary drinks which are ordered at the bar. I didn't order anything but I did see that options included juice, beer, and vodka. I came at around 9:30am on a Wednesday and the lounge was packed. I couldn't walk anywhere without banging into someone's suitcase and there was no space for me to sit either. The food also didn't look very appetizing so I ended up only using the washroom before making another lap and heading out. I also came here while waiting for a flight that was delayed 3 times (shoutout Flair for the extra few hours I had to explore the airport) and wanted nothing more than some fresh fruit. Unfortunately, the lounge has no fruit :( The washroom was amazing though. It was probably my favorite part of the lounge, although I forgot to snap a picture. There are 4 private washrooms, each with its own shower and vanity mirror. Super super clean and secluded read more

Plaza Premium Lounge - Airport Lounges Near Me - Richmond, British Columbia

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This is an average Lounge at an airport IMO. nothing too good nor too bad about it. the service was pretty decent. they were on top of refilling the food and clearing the tables. The food was decent. My asian mom said this was the best lounge they have been to for food so far and they've been to quite a few. This lounge was kinda busy at 7 in the morning so just a heads up, little to no wait in line for food but hard to find a place to sit. also they only had like one bathroom opened at the time i went so there was a wait for that as well. read more

One of the better Priority Pass lounges I've been to! This one is located in Vancouver airport's US departures terminal and can only be accessed if you're flying to the US. Convenient location, soon after you enter the terminal. I went in the afternoon and stayed for a few hours until my flight. The hot foods were all pretty good, particularly the fish in cream sauce, sweet and sour chicken, and chow mein - it was better than some restaurants. The stir fried veggies were good as well. The fridge area has cold salads (couscous salad, beet and apple salad) that were also decent. I'd pass on the desserts next time; the mini mango cake and tiramisu cake were meh. My friend also stopped by here for breakfast before a morning flight and gave good ratings for their food options. Definitely better than the United lounges. Tables were cleaned frequently of plates and cups. Good service overall. Worth a stop if you have Priority Pass or just have time to kill before your flight. read more

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Part of Priority Pass. Well stocked lounge located by E88. They have a small list of complementary drinks, but a well stocked bar with items for purchase. Bar, high top, tables, booths, etc. plenty of seating though smallish in size. Two TVs playing hockey and baseball (I love Canada). Bathrooms in the back. Food options are plentiful. Tea, coffee, soda. Snacks like kettle chips, pretzels, and cookies. Two soups. Salads, desserts, 5-6 hot entrees and sides. Vegan jambalaya, quinoa salad, beet salad were all vegan. Very good labeling of food with gluten/dairy/plant/meat ingredients. Four stars only in that the bartender hates his job and it showed in every interaction with every customer. I would probably hate this job too as most people are needy and rude, but pretend at least and be kind to people that are kind to you (you get better tips). read more

Plaza Premium Lounge - Food stations - Airport Lounges Near Me - Richmond, British Columbia

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Probably my least favourite Plqza Premium Lounge at YVR. The food is not as good and the seating is more like a cafeteria than a lounge. The layout doesn't make me want to stay here. This time, I only had 45 minutes before my flight, not that I wanted to stay much longer anyways. read more

Plaza Premium Lounge - Breakfast food - Airport Lounges Near Me - Richmond, British Columbia

First time using my priority pass and it was more than amazing. They had free dinner, fountain drinks, and even free alcohol selections! Some foods include potato salad, orange (actual orange pieces) chicken, peas, maple honey ham, soups, etc. if they had other veggies that would be great. Their honey ham was excellent! I would've grabbed a drink but I got full. Their desserts are not bad either. They constantly have a person to come around to collect dirty dishes which is nice. Ample seating and a lot of outlets to charge your devices. read more

Plaza Premium Lounge - Airport Lounges Near Me - Richmond, British Columbia

Stopped in on a Thursday at around 1 PM and this place was kind of a mess. It was SO crowded and a bit difficult to find a table for two. The food isn't very good and looks very picked through. When we went, they had some fish, chicken, frozen veggies, and beet mashed potatoes. Everything tasted like a frozen TV dinner. The only thing that was semi okay was the mashed potatoes. If you just want to fill your water bottle, or get a quick drink, then this lounge fits the bill. But if you're looking for decent food or a place to relax, you're not going to find it here. This is the only PP lounge in the airport that is accessible for US residents traveling from Canada to the US. But I'm not sure if it's better than no lounge at all. read more

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I've been to quite a few airport lounges and while this one isn't the best I've ever been to, it wasn't that bad. There were 4 of us and I was sure we'd have to pay for 2, at least, but the person at the counter found a way to let us all in for free (I think she used 3 on my Priority Pass and one on my Amex Plat.) I really appreciated that she helped us out and it wasn't a hassle at all. The place is fairly small, without any lounging chairs. This is mostly all business; get your food, get your drink, get out, sort of lounge. The tables were kept extremely clean, with someone coming by taking plates and wiping up all the time. The food was plentiful and actually not that bad for a buffet (we had breakfast items). The only complaint I have are the bathrooms. They were in dire need of a cleaning every so often but were not cleaned. It was bad and disgusting. No thank you. read more

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I didn't know what to expect when I came across this spot. I have Priority Pass access and found out that this spot was included. My husband and I had a bit of a wait (approx 5 minutes since our flight was a bit delayed, but we also appeared at one of their busiest times. It seemed as if all hands were on deck--manager, staff, etc. After finding a vacant high top table and getting it cleared and wiped down by the staff, we made our way to the buffet area--garlic rice, curry chicken, veggies, a fish dish, and noodles were available in this area. The adjacent refrigerated section had a couple sections of desserts, salad, yogurt, and some chilled drinks. Around the corner was the fountain drink service area--water, soda, hot water, tea, and water. The bar had a few items on the backbar with options to upgrade as requested--spirits, beer, wine. The area surrounding had soup, tortilla chips, and cookies. Honestly, the quality of food was better than anticipated. I don't have as much spots to reference for comparison, but they were serving enough portions and people that the staff seemed to be constantly having to refill the hot dishes or other items. There seemed to just be not enough seating for the amount of people trying to make it into the lounge. They did have ample seating, but just a lot of people in the space at once. The restrooms seemed to have a bit of a line (only 4 stalls, some being equipped with showers). They did have tvs spaced around the spot showing different flight schedules along with the Olympics. All in all, not too shabby. If the spot were just a bit bigger and had more staff, probably would've been ok. Glad to have had a chance to visit this spot. read more

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Vancouver lounges are great, but they're always poppin' ! Visited this Plaza Premium location coming back from Korea. They were completely full for groups (the place isn't huge) but let me in since I was traveling alone. So many alcoholic and non-alcoholic beverage options. Wasn't feeling super hungry but managed to eat some pork chops and mashed potatoes. Overall a little overstimulating with sports playing on TV and everyone bunched together. Would come back again, though. Seems more well-managed than some other PP lounges I've visited. read more

Located in the International side of airport. Ambiance is quiet and clean. There are several tables for 2-4 people. Device chargers are not designed in most seating areas. Food served today is not good but it satisfies a hungry passenger at no extra charge. *Roast Pork Loin in Tarragon Sauce was tough and dry *Chicken Cacciatore was dry although this might be the best in today's selection *Both soups seem like they are prepackaged frozens I wish this lounge could showcase the Vancouver food scene. After all, this city offers some of the best cuisines in the world. Service is very good though. Server refills food and cleans up tables quickly with a smile. read more

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Always enjoyed the lounge instead of maple leaf lounge since they have a staffed bar here and plenty of warm food. (This is the US bound terminal) used to have decent bartender but this time they gave new group of staff at the bar. They not really looks like have much experience on bartending. I ordered g&t they have to check which gin is free and the taste really bad even for g&t. Portion of gin and tonic is way off. I ordered wine instead on the safe side. Food is as good as before. Please get experienced staff for the bar! read more

Plaza Premium Lounge - Airport Lounges Near Me - Richmond, British Columbia

Genuinely baffled by all the rave reviews, as we found this lounge rather lacking. Being a part of the Priority Pass network of lounges, this lounge definitely was busy with a lot of travelers constantly coming and going. Thankfully however, the lounge is also very spacious with plenty of seating throughout. So finding a spot to plop down was never an issue. As a business class traveler, this lounge had the strangest and most antiquated check-in method we've seen to date. Most lounges will either scan your boarding pass and/or ask for your passport. But here, in addition to seeing your passport and boarding pass, they then had to looked us up on a printed sheet of paper next to their computer to locate our names for us to be able to gain access. The lounge itself is on the older end, and much of the furniture is pretty worn down and old. Many of the outlets we tried as well were all loose, and some simply no longer provided a charge. The food selection was passable, with some hot plate items, soups, and salads to choose from. Most of the food was not particularly good, and some were severely lacking in ingredients (their chicken vegetable soup for example had no chicken to be found in the soup at all). They had about 3 different types of cakes to choose from, but they were all mysteriously inaccessible and you had to ask the bartender to grab what you wanted. The beverage selection is pretty standard, with various sodas, coffee, and some limited alcohol selections. The bathrooms were ok, but the staff was not particularly diligent about coming to clean surface areas in the dining rooms and taking away dirty plates. So I often found it easier to just walk up to the one bin of overflowing dirty plates in the entire lounge and dump my own stuff. read more

Probably the best lounge I've been in on the North America side in a long time. I visited the Plaza Premium Lounge flying from Canada to the US. The lounge itself is pretty casual, but their offering is what really made it awesome. As soon as you enter the lounge, on your right, is a full buffet. When I visited there were mashed potatoes, cacciatore chicken, sliced green green beans, vegetable jambalaya, and Maple ham. I loaded my plate up and honestly everything was tasty. I was especially impressed that the chicken was not too dry because I have experienced white proteins drying out very quickly at lounges. there's also a refrigerator area that has items like juices, yogurt, salads, and more. The lounge also features a full bar, which includes 1 ounce liquor pours, beer and wine complimentary. Service was very attentive and plates were cleared from the table quickly upon being finished. Definitely will be visiting lounge again if available. read more

Great to see a PP lounge in YVR for US departures side. Nothing much to write home about. Usual lounge food and service. But the staff are what puts this one above the rest. The ladies working the line are super kind. And they'd even tell you to hold off on the breakfast leftovers because lunch service is starting. Prompt and fast service though it can get pretty noisy when departures roll around especially when there are families with kids. read more