Met personally with Yuma Hyundai Manager Angel & giving him a 10+ out of 10 for resolving any & all…read moreconcerns regarding our Hyundai Palisade Caligraphy. All concerns & needs addressed in a very professional manner & now without hesitation we will continue business with this Yuma Hyundai Dealership. Thank you Angel.

I looked up a car. (Hyundai Sant Cruz Limited) I originally found it on TrueCar for $23490. As of…read morethis writing its still listed for $23490 on True Car. I decided to look at Hyundai of Yuma and it was $22995 on their website. I contacted them over the weekend, and today I went in with my wife to look at it. It was a different color (which was fine with me), but it was the same car. Same mileage number Same features, Same everything. They just used the wrong stock photo on Tru Car. They did the usually car sales stuff, makes wait, get us invested, etc, but I expect that at nearly any car dealer. Then before we drove it they said, oh, we made a mistake that car is supposed to be $35999, and now that I am home they have updated the price on their website, They did offer a "deal" at $31000. That's still $8000 more than advertised. Like I said it still shows $23490 on the True Car website. It sucks, but maybe it was an honest mistake, except every deal I've gone to any dealership in Yuma in the last couple years has either just sold, or now, "oh we made a mistake." That's not the finisher for me though. They had another car a year older, with more miles advertised for 23,995, and it still showed at 23995 when I checked a few minutes ago. Now it appears their website is down. In my opinion trying to prevent the collection of evidence for this complaint. I got a screen shot of the price on that car. When I asked, what the real price (hoping it wasn't another "mispriced" car) they said it was $32,000. I was done after the first car, but we hung around because of my wife. She was interested. Now mind you this car wasn't for her. It was for me, so I was just hanging around because she was interested. I think this kind of behavior needs to stop. Its not the first time I've showed up at a dealership ready to buy at the advertised price, but most times they car or truck just isn't there. They claim to have "just sold it." This is the first time I've ever seen the price of a car jacked up so much. I have seen dealerships try to raise the price after the offer, but this is first time, they just came right out and jacked up the advertised price by 8-9 thousand. I was pissed, but I'm not the asshole. On the way out a different sales tried to bracket me into a price range. No. I wanted the advertised car at the advertised price. It wasn't about a bracket or what I can afford. My current vehicle was a $50,000 new truck two years ago. A 31,000 or 32,000 car is not out of my budget. I just don't believe in rewarding bad behavior. ********Response to Response******** We bought two cars there in the past, and my wife just turned in her lease at your other dealership (Kia). This is the second time I have tried to buy a Santa Cruz in the last few years. When I told my wife I had found other Santa Cruz's elsewhere she immediately asked me if I want to go buy one. I give up. I'm not going to buy one anywhere. I am still looking for a backup vehicle for my big truck, but I am not going to buy a Hyundai anywhere now. Even if I go to Phoenix, Las Vegas, or somewhere in California and buy one (I found a few) Hyundai of Yuma would still be the local dealer for any warranty service. When they were playing games and looking for the other older, lower feature, more mileage truck that turned out to be for more money... LOL... I took a walk around the lot and looked at nearly every car on the lot new and used. They were all dirty like they hadn't been washed in a while. Maybe we had some weather I don't remember, or maybe they can't afford to pay the guys who come and clean all the cars regularly like all the other new car dealers do so everything looks bright and shiny. I'll leave that to anybody reading this to decide if that is related. ******************************* See images for what I bought instead. I paid the advertised price.

If you are on the search for a reliable used vehicle at a good price, I recommend going here. I…read morehave purchased 3 vehicles from this dealership and I have never had any issues. Ask for Alexis, he is great.

this dealer has a decent selection of cars but the customer service is what they need work on. The…read moreguy that helped me was named Alexis and was just awful , the way he talk like if he was a little kid and the looks he gives are creepy. I was really hoping that day to drive off in a new car but he had to ruin my whole day. i was looking at a car he had in the lot that i really wanted. But "alexis" said that the car didnt suit me and i was to old for that car. he even tried selling me a piece of junk.

I received the service request that was my transmission leak. They fixed the leak and it didn't…read moreleak anymore. They finished in the amount of time they told me. They stayed on the estimate. I wasn't charged more. I thought they should have put the nut on the bolt that holds the transmission from falling and hitting the ground. They put the bolt on. Not the nut. It slipped. It didn't fall out. The bolt held it. Had someone jack up the transmission to take weight off bolt and adjust the bolt and put on the nut. I also would have liked them to put the engine cover back on over the engine. They didn't. They put the cushion back over the engine, but the engine cover was on the floor. Overall, I recommend them, and would hire them again.

It's no fun being stranded on the Freeway in Yuma, Arizona. On a road trip, and wanting to head…read morehome. AAA recommend a shop but they would not work on VW, so the driver had a recommendation. Great place. They dropped everything, figured out the problem, and Jose fixed it in nothing flat. Dawn is the best. She helped up and was very nice and knowledge. They have a wide assortment of cars on the rack. . . A Bentley, an old Toyota Land cruiser, a Mini, and a few jeeps. Looms like they work on everything. Fair prices, and great service. Thanks Dawn and Jose!!!

I was really disappointed that a car I purchased there only lasted 6 mos I feel that was a total…read morelemon. I wish I would have looked somewhere else for a better deal and a better used car. Expensive lesson learned for sure.

I bought my Jeep here in cash about 10 months ago . These people sold me a Jeep with a fucked up…read moretransmission on top of it motor damage and also the electrical panel to the car was in the wrong car model . I have the paper work for all this. Had to pay 11k to fix these issues. When I made multiple calls and e-mails to this place they did not help me or at least say sorry ... only thing they told me on the phone was to bring my Jeep to them and they can fix it discounted .... What a joke. They should of fixed it before selling it to me . I'll never go back . You would think they would be on top of it when I paid 20k cash for this Jeep.. the pictures I put are the burnt up electrical panel ... the mechanics working on my Jeep are shocked my car did not catch on fire. Anyone needs more questions or proof message me I'll gladly show the paperwork .shout out to team ramco for fixing my Jeep !

At 77 years old and having spent the first 20 years of my working life as an auto mechanic as well…read moreas a service manager for a major tire company who has dealt with many car dealers and ordinary people, I'm heaping praise on Horne Nissan and especially Sam Lopez my sales rep. In need of a used car, I visited Horne, test drove a car advertised online and after a short negotiation we arrived at a sale the following day. No pressure (well, no more than normal) from either Sam or his manager Luis although they did do their best to close me that night. As I'm walking out the door after that first encounter Sam hands me the carfax report which I perused that evening. I was planning on viewing another car before making a decision but after reading the report decided then and there to make the purchase the following day. When it comes to credibility I normally group cops, politicians and used car salesmen down there near the bottom. I'm making an exception for Sam since he was honest and low pressure so he gets excluded from that heap. I was happy and satisfied after my purchase from Horne Nissan. They have my recommendation (for what it's worth).

I am updating my review to 5 stars based on how this issue was ultimately handled…read more I originally brought my 2017 Nissan Titan XD in on December 2, 2025, for a recall repair that was expected to take about four hours. During that visit, a new warning appeared immediately after the recall work was completed. The truck had no prior engine warnings during my four years of ownership. The diagnostic code that surfaced was P008B-00 (Low Pressure Fuel System Pressure Too High), which appeared only after the recall service and left me without my daily driver for several days. I initially worked with a service advisor, and while the situation was frustrating at the time, the turning point came when I spoke directly with Lisa, the Service Director, on the morning of 12/12/25 when I picked up my truck. Lisa went above and beyond to ensure she exceeded my expectations. She listened carefully, understood my perspective, and treated the issue with professionalism, urgency, and genuine care. Most importantly, she owned the experience from the customer's point of view, made things more than right, and ensured my truck was fully resolved and running perfectly. Leaders like Lisa are hard to find in the automotive service industry. She set the standard for what authentic customer service and accountability should look like. With her leadership in place, I am confident customers will be taken care of the right way. Thank you, Lisa, for restoring my confidence and closing this out the right way.

Wow!! Joe is amazing! My wife and I are here for the winter (retired snowbirds) and we went to…read morestart my F350 diesel to go shopping and it wouldn't start. I talked to Joe on the phone and he assured it was the batteries not the alternator. I had my truck towed there at 4:00 in the afternoon today and he had me out by 4:30 having sent one of his guys to get the batteries I needed. Batteries installed, charging system tested, and I was on the road in no time. I will bring my vehicle back to Joe for anything that needs to be done. He is honest, quick to dedicate mechanics to my problem and puts customer satisfaction as number 1. Oh, his pricing is really fair as well.

Very personable and super quick service! Needed my AC serviced and I was in and out in less than 20…read moremins! Definitely recommend!

I highly recommend Rigo's Mobile Auto Service! Rigo was extremely professional, knowledgeable, and…read morereliable from start to finish. My son's car had the check engine light on and was showing multiple codes. Rigo took the time to properly diagnose it, narrow down what was actually causing the problem, and figure out exactly what needed to be fixed instead of just guessing and replacing unnecessary parts. We were originally scheduled for Wednesday, but when he had a cancellation, he contacted us and was able to get us in sooner, which helped us so much because my son really needed his car. What impressed me the most was that he didn't rush through the job or leave just because it got late. He stayed until everything was completely fixed and made sure the car was working properly before he left. Since he completed the repair, we have not had any issues with the car, and the problem has not come back. It's hard to find someone who is this dependable, thorough, and takes pride in their work. We had a great experience and will definitely be using Rigo again for any future repairs. I highly recommend him to anyone looking for an honest, professional, and dependable mobile mechanic!

I requested the owner find me a reliable car the I could flat tow. He found one at auction and…read moreconvinced me it was a good vehicle with low mileage. He agreed to get it ready for me to tow by installing the tow package and a braking system. I bought the vehicle on his word. Two months later he advised me that the car had collision damage but he would get that fixed. The owner of this establishment is nothing but a liar and con man. He never notified me at any time that the vehicle had MAJOR damage to the frame, sub frame, etc. He sent it to On Point Collision to do the cosmetic work, (which was sub standard and sloppy), did not install the components he was supposed to but would not take any responsibility for anything. DO NOT EVER USE THIS BUSINESS FOR ANY REASON!

I was in a pickle and needed a rental car in Yuma, AZ. I was referred to Toyota and was surprised…read moreto learn that Toyota rented vehicles. Kara in the rental department came to the rescue! I rented a brand-new Toyota Highlander, and the entire experience was excellent. Kara was incredibly helpful, friendly, and easy to work with. She made the rental process quick and hassle-free, which was exactly what I needed. The Highlander was clean, comfortable, and a great vehicle to have while I was in Yuma. Kara went above and beyond to make sure everything went smoothly, and I really appreciated her excellent customer service. I would highly recommend renting a Toyota from Kara and her team. If I ever need a rental car in Yuma again, she will definitely be my first call! Thank you, Kara, for making a stressful situation so much easier!

Hector I can't thank you enough for keeping our car safe on the road. Thank you so much for all the…read moresuggestions and happy you are back in office. Also thank you so much for helping me figure out the gas clip, you truly saved me from a headache lol