Excellent Service from Alfredo! I took my diesel truck in for service, and Alfredo took the time to explain everything and made sure I was taken care of from start to finish. He was upfront, honest, and transparent about what my truck needed. He went above and beyond to make sure my truck was ready on time so I could get back on the road and head back to Salinas. Great service and great customer care. I really appreciate you, Fredo! Thank you! read more

Great service in the oil change dept, as always! Always keep the customer informed on what is going on.

I've been coming here for years, and have always had a good experience. I just had an oil change service, and when they brought me my car back I found the glovebox laying on the passenger side floorboard. How does this get overlooked? I had to point it out, and apparently they neglected to put the cabin air filter back in. They kindly fixed it, but it left me wondering what else might have been overlooked in my service. I will still continue to get my vehicle serviced here, and hope this was an isolated incident. read more

I'm from El Centro CA, I came to Yuma because my local dealer didn't want to help. I had a check engine light on my car, a 2025 Traverse. (Luckily it was just a seal on the radiator cap) Thankyou to my Service Advisor Carlos Ibarra. I felt like the customer service at Chapman Chevrolet was on point, they kept me updated even offered me a rental if I couldn't wait any longer the technician worked through his break to work on my car. They definitely gained me as a customer. read more

warranty work. Chapman Service has always been great. Frank, my service advisor, is always amazing and has outstanding customer service! Bravo Chapman! JT read more

Bought a new GMC and worked with Juanito Sainz. He was great to work with honest and very helpful!

Jake is AMAZING! He went above and beyond to make sure we had a great car buying experience. He was patient and communicative throughout the entire process. He answered all of our questions and worked tirelessly to make sure we got exactly what we were looking for. If you want an easy, personalized, and communicative car buying experience. Ask for Jake. He'll take excellent care of you! read more

They really wanna get you into a new used, but whoever inspects it doesn't do a good job. Brakes were bad, had to be replaced less than a year. Windshield tint was put on bad and was peeling off. Batteries are bad and need replacing less than a year. No extended warranties offered, no good will, terrible place to buy a car. Better to go to a dealership in San Diego or Phoenix. read more

Great, ease of purchasing and no pressure was wonderful. Service was excellent. Staff was friendly and very customer centered.

Mr. Chapman reached out to me personally, he made things right. Disregard my review. My after experience was great!! I will go back to this dealer he care about his customers and reputation. It has been a few years ago since my first review, should have posted this right after Mr. Chapman made things right! Go see Mr. Chapman tell him Dave G sent you! read more

Took my truck in without an appointment for a check on a possible oil leak. Up front, they told me it wouldn't be seen until tomorrow. Saved me having to wait all day. Called me at 9:30 am next day to advise there was no leak. Oil was from spill during prior work, and it worked its way down to the ground. They cleaned it up, did a test drive and confirmed no leaks. The cost removed my worry when out on the road. So, value is peace of mind. read more

Went in for my first oil change and tire rotation. Andrew greeted me when I pulled into line and completed their check in process quickly. Service was excellent. read more

We had greatest experience .. love my new traverse .. Thank you !!! It came exactly how we ordered it and no pressure for extras I did not want to.. Thanks for great experience. read more

Joe Partida went above and beyond to make sure we were comfortable with all aspects of purchasing our new Trailblazer. This is our second vehicle in a year from Chapman Chevrolet. read more

Chapman Chevrolet GMC - Our new Trailblazer - Auto Repair Near Me - Yuma, Arizona

Getting a runaround for 60 days on my title for a 2020 camaro purchased and nobody has answers. Buyer beware! This is a problem when you are a large chain on a state border that cannot properly deal with state to state title transfers and leave customers hanging come on guys this isn't professional nor is it hard its paperwork and follow through! Did u not have right to sell it? read more

Excellent customer service. Juan Montenegro went out of his way to help me. I just drove in after getting a flat tire, from Salinas. He was able to fit me in without an appointment and replaced the tire and also arranged to have an oil charge service completed. I highly recommend the Chapman Dealership and staff. read more

Went in for oil change and tire rotation. Got exactly what I expected. Great service overall. Andrew (Andres) was great, explained everything in detail, not pushy or trying to oversell. He actually helped with securing a discount with an online coupon I had. This place will be my go-to moving forward. Thank you fellas! read more

Very easy buying experience - from the test drive to finance. No pressure, personable and quick! Thanks to Eli and the team for your help!

I was very pleased with Cristian Torres he was the best service advisor I have ever dealt with. He made sure to make you feel comfortable and kept you up to date on your vehicle service. He is the reason they get a high rating from me Some of the recommendations for a more in depth service were way out of my price range there and some listed were overpriced and unnecessary in my opinion. But all in all a good oil change experience at a decent price. We will be going back for another oil change when needed. Thanks again Cristian !! read more

Juan in service helped me with my oil change and making accomodations since I came from out of town! Very professional and polite. Jesse in finance has always made sure to take care of me when I come in from out of town to purchase vehicles. read more

I have purchased 3 SUVs from Chapman Chevrolet, and has always received outstanding service every time. Marty my service Representative has kept me aware of what's going on with my vehicle and how long it will take. I am a career customer of Chapman Chevrolet read more

7 years ago I purchased a car from Chapman. Great experience all those years with service! This week I went back and purchased a new vehicle and traded in my other one. I worked with Uriel, who sold me both of my cars! He was very professional and knowledgeable about the vehicle I was interested in. We took it out for a great road test. He answered all my questions and was always straightforward. Never pushy in any way. It was a terrific experience! The finance department was next, and the service was excellent as well. Everyone at Chapman goes beyond to help you find the car that is the perfect fit for you! I'm very happy with the experience from start to finish and love my new vehicle! Thank you Chapman Chevrolet! read more

The salesman Victor was extremely pleasant and helpful with our purchase and questions. And the gentleman who handled the final financial transaction was extremely friendly and helpful with our questions. A fantastic experience for us! Thank you. We hadn't purchased a car for 15 years so it was a big decision for us. Thank you again! We will definitely recommend you! read more

If it was possible to leave negative stars I couldn't leave enough. We have taken our vehicle to, I shudder to call it a "service center" twice. Once when it was brand new and they managed to put the wrong oil in the truck. It leaves with a knocking sound it never had before and after multiple trips back they have the audacity to lie to us and tell us that's normal. Took it to a competitor shop and wow they fixed it! Fast forward to having a recall completed here. Big mistake. After multiple phone calls 2x ordering the part because they couldn't seem to handle that. I knew it was a big mistake but I wanted to give them one more shot. They managed to install the parts without damaging anything that we could see. And forward a week later to having the check engine light come on, service warnings, and a god awful racket coming from the fans. Open up the hood and what do we see a large piece of plastic sticking out of the fan housing. Was it something we hit you may ask? NOPE. It was the cover that goes over the fan assembly stuck down in the fans being shredded by the fans. Never again Chapman. I will happily drive hundreds of miles to have my vehicle serviced by a competent service center. read more

Chapman Chevrolet GMC - Incompetence abound! - Auto Repair Near Me - Yuma, Arizona

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Juanito was the best! Helped me get the car I needed and wanted. Thank you so much for the assistance!

Sale person Heriberto Sosa was fantastic in working with my wife and I over 2 weeks ordering our new vehicle. Once the vehicle arrived he brought us in to finalized the purchase and then he passed us to the finance manager Jesse Ramirez who continued the professionalism working with us and not to just make a sale. Best car buying experience ever. Thank you. read more

Armando was super. speedy service. Very helpful. Friendly employees. mostly painless auto buying experience. no pressure.

I don't know where to start, but I do want to say how very disappointed I am with Chapman Chevrolet. How they take advantage of us. My wife and I purchased a 2021 Chevrolet equinox that was a lemon, had a replaced engine that they never told us about. So less than one year the check engine light came on, we took it to a shop and was told it was a turbo going out. A common problem with those cars. We went back to Chapman Chevrolet. They told us it's our problem. Then I expressed my feeling on Google review,then a manager from the dealership replayed saying he wanted to make it right . Nope he didn't do a dam thing.he saw we don't have the best credit and he basically shamed us . No help, nothing. What a joke.BEWARE people they will take advantage of you. I so Disappointed ! ! ! A double zero read more

They are timely and do good work , had to good there twice in two weeks and completed the repairs in a timely fashion.

I couldn't have anything better to say about this dealership. A huge thank you to Saul and Debbie with stellar service. Debbie especially, an MVP through and through. The team at Chapman went above and beyond in assisting us with the 3rd party warranty process and getting things corrected with absolute grace. They truly stand behind their word and vehicles and will make sure you are taken care of. My next vehicle purchases will be here without a doubt when the opportunity arrises. I wish I could give an even higher rating. read more

Generally I have had good service at the Express service center. July 16th 2025, I was given a 2PM Appointment. I don't know if they were behind or over booked but it took 1hr 45 for a simple oil change and tire rotation (I refused the car wash). When I got home I checked my vehicle computer and found two tires were not correctly inflated. This was confirmed by my digital tire gauge. read more

Took our vehicle in for service and let David know that we were going on a long drive. David called and explained all the services. I told him what I wanted done from list and felt no pressure in doing it all. It was a pleasure working with David in getting our vehicle ready for our trip. read more

Super convenient having your shuttle service when I need a ride to and from home! Also, the service team ( Elvis Perez) does an awesome job keeping me informed on the status of my vehicle! My SUV feels great after the transmission flush and kudos to the mechanics- the unsung heroes! read more

Had a great experience buying my truck here. Thanks to Joe Partida, took time to explain everything, thanks!

Amazing customer service. Tito Garcia was amazing in every aspect. Highly recommended.

Received amazing customer service, especially with the service advisor Juan.Even the shuttle service was awesome.

The service department associates are all very knowledgeable and professional. Polite and seem to genuinely care about the needs of the customers. Thanks, Juan and Adron. read more

They went out of their way to right a mess. Everyone was attentive and efficient.Dave in service was a big help. Kept us informed of service schedule. read more

Had a great experience at Chapman. We bought a SUV and our salesperson, Joe, went above and beyond to help us get to a comfortable payment. We will definitely be referring our friends and family to Joe and Chapman. read more

Service was great and David Gomez was very great at keeping me informed and updated and the status of my vehicle!!!