Service dept scams at their finest. Took my car in for a recall and system update as my remote…read moreconnect - a paid service - was not working on my 2020 RAV4. The lady took my phone and tried to figure out if there was anything wrong with my phone as to why the remote connect was not working. I told her it needed a system update on my car - that's exactly what the customer service with remote connect told me. Later I get a call saying they think they know why it's not working and they need to do a 1hr diagnostic. To which I agreed thinking it was something other than the update that I originally asked for. When they call me to let me know it's done, I go in to get my car and they tell me it's a $200 bill. For what? The lady comes out and says it's for the labor for diagnostic. But then she said that it needed a system update and it cleared everything that was wrong. Well didn't I come in specifically for an update? Like what the hell are you talking about? So they made me pay for one hour of "labor" for them to essentially do what I told them needed to be done. A one hour diagnosis was completely unnecessary. 1) She didn't tell me there was going to be a charge and 2) why wouldn't you do the update first because that's what I went in for? And then if it didn't work run the diagnostic. Scammers.

I cannot say enough amazing things about Kara Vervair, Vehicle Rental Specialist at Alexander…read moreToyota Yuma. I was completely stranded in Yuma after my engine blew in Quartzsite, AZ. I had my pitbull with me, and no one would rent me a car--or even let me inside--because of my dog. I had to tow my own car using a U-Haul just to make it to Yuma, and Hyundai (right next door) couldn't help either due to distance policies. Kara was the only person who stepped up. She worked with Hyundai while they called around trying to help me, and when nothing else worked, Kara went above and beyond anything I've ever experienced in customer service. I didn't even know how I was going to return the U-Haul and get back before she got off work--so Kara stayed late, came and picked me and my dog up herself from the U-Haul location. My phone was dying, it was getting dark, and I was terrified. She made sure I wasn't alone. She got me into a 2025 minivan (the only thing available) just to make sure I was safe and able to get home. She walked me through roadside assistance, checked on my safety, and genuinely cared that I made it back to Tucson okay. I cried. I hugged her. And I will never forget her kindness. Kara is a truly beautiful, compassionate human being. She treated me like a person--not a problem. She is an angel, and I don't say that lightly. I honestly don't know what I would have done without her that day. Thank you so much, Kara, for everything you did--for the things I can put into words and the things I can't. You are unforgettable and absolutely amazing.

I gave them $3000 down for a 2016 Ford Focus. 2 days later transmission problems. They let me swap…read morecars. It was within q5 days or 500 moles, legally they had to do something. The put Mr in a 2014 zhyundia Santefe Sport. 3 weeks later turbocharger went out, they didn't want to hear it. Hyumdia dealer put a new turbocharger on ($2700). I told them at Curiel, again they didn't want yo hear it. Since I have had ac fixed, and car uses a quart of oil to ho to Phoe6and back. They refuse to do anything. I understand it's a used car, but I have put several thousand dollars in it in a little over 2 months. When the engine blows they will get it back with a blown engine. I am a disabled veteran and don't have thousands to sink into a car using a quart of oil every 400 mikes. And I still owe $6500. Do not buy from these heartless crooks. They can waste their time trying to sue me but my only income is disability. They can't touch it. It would be cheaper gor them to make this right now, but they refuse. I nay make a picket sign saying do not do business with Curiel auto sales and walk up and down the sidewalk in front of their business!​​

Cars are overly priced. Cars are in some what good condition. And the worst thing about them is…read morethat you feel forced to buy a car.

Miguel Martinez did an excellent job with checking me in for my service appointment, kept me up to…read moredate on the progress.

Working with Yarida was great. She greats you with a smile…read moreand pays very close attention to detail. She offered some other services that my truck needed with no pressure. They even washed my truck after my oil change. It came out looking brand new. I also had an opportunity to talk to Ken the service manager, and he is great at his job as well.

bad service when you ask questions after you bought the car they just want to sell you a car they…read moredon't care to help you out they put random information in there that you don't have access to

From the owner: Michelle's Auto Sales is a pre-owned car dealership, servicing the local San luis, Yuma, and…read moreSomerton Arizona area for over twenty years. Michelle's Auto Sales LLC is family owned and operated. We are the best used car dealer in town, high quality pre-owned vehicles Honda, Nissan, Toyota, Ford, Chevrolet, and much more. Visit us in San Luis, AZ on Main Street across from the U.S. Postal Office.

We purchaseD our van from Plaza Auto. Nothing but great things to say. No pressure from sales…read morestaff. Worked with us to find just what we wanted. The after sale service has been great. Dante and his staff are the best. If you need a vehicle this is the place

Gave me credit no problem .just a little down. Waved the late fees when I called to let them know I…read morewas going to be late. Went to auction to find a car I was looking for .they tentatively took care of everything I needed .Had mechanic to look at my car when a issue needed to be addressed.i would get more cars from sam day .thank you for your service.

Great service Very Honest Sam work hard at getting me into the car I wanted. The guys that work in…read moreback where very helpful explaining things to me about car. They made sure everything was working and tiers had right amount of air before I drove off lot

It was closed when we passed by but looks like a cool place to explore and to find a classic car if…read moreyour in the market for one. Its the desert so the lack of moisture helps to preserve them.

Ok. Was quote a fair price on a Monday and by Wednesday he changed his mind and raised it a grand…read more You decide....

I walked on the lot looking at a 2017 Sierra Denali with 99k miles on it. I asked how much and the…read moresales guy said "it's uh forty" I said what, he said "trucks are expensive" talking to me like I was a kid. The truck is nice but it's eight years old and probably $10000 - $15000 too much. He didn't even act like there was room for negotiation. The salesman said that the cheapest truck they had was a 2014 F-150 for $26000. I know they do sell vehicles but I have to wonder how they stay in business when you are a small used dealer that asks new retail prices for your inventory. As of time and date the economy and new and used car market is a buyers market and I am wondering what is going on with this place. Used car lots, tire shops (llanteras) restaurants and bars are good for certain types of activity and I have to wonder. The truck is nice but you would have to be a fool to pay $12000 - $15000 over market, I don't usually take the time to comment on anything. They have nice vehicles but I don't see how they stay in business. People are tired of being exploited and expected to have a $1000 a month car note on a used vehicle. This is an eight year old truck with damage and the last thing is that they don't have any prices on their vehicles, and not even on their website. A very questionable practice.

My story began on March 27, 22 when I fell victim to an unseen scam perpetrated by Alfredo Bran…read moreIbarra, the finance manager at the dealership. I gave him three thousand dollars as a down payment, but he only recorded that I gave him five hundred. My issue is that the dealership has forced me to wait until Ibarra's case is resolved, along with the other victims. Ibarra is scheduled to go on trial in October of this year. What will happen to the victims?