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Emerald Isle, NC

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Playtime Vacation Rental

5.0 (4 reviews)

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Emerald Isle Realty  - Emerald Isle Realty's beach condo rentals offer comfort and premium amenities

Emerald Isle Realty

2.3(79 reviews)
3.2 mi

I have worked with emerald isle realty several times and their properties, cleanliness and service…read moreat top notch in the bogue banks. Having used two others prior, Emerald Isle Realty is a stand out

ArtSea West @ 1611 Ocean Drive. The view of the ocean was beautiful. That was the only redeeming…read morequality of this home. The mattress in 2 of the bedrooms were worn and most likely decades old. The sliding doors had no locks, only pieces of plastic or wood in the track to secure them. One of the kitchen cabinets was so broken it had just been screwed shut to keep it from falling apart. Most of the cabinets were worn and needed updating. The "panty" was a dumping ground of the nastiest items, and not usable as a pantry. One window was labeled "broken" and "do not open", most windows were hard or impossible to open and missing screens. There were NO blinds or curtains on any of the upstairs windows. The chair pads on the dining room chairs were so worn and thin they did no good as a cushion. The couches were faded and worn to the effect that you just sank in them with no support. Coffee tables and dressers were worn and chipped and even had been covered in contact paper, which was peeling off. The dryer took 3 cycles to dry. But the absolute worst in the entire place was the carpet on the 32 steps running throughout the house! It was clearly old, stained and smelled awful! It was a very chemical, ammonia smell that just permeated the entire house! Most likely cat pee. There is no excuse for a rental home to have carpet in it that clearly needs to be ripped out and thrown away immediately. We had to go and buy boxes of scented carpet powder to put down on all the steps just to make it tolerable for the week. When relaying these issues to the management company, we got a text back saying, "We are sorry to hear of your disappointment. We hope, despite these concerns, you'll have a great stay." That's all! I would not rent from them again. The pictures on the website and condition of the home are certainly not up to date. And you can't even experience the smell through pictures! In the future, I will never again rent a property from a management company that will not put actual renter reviews for properties on their web site. I just hope future considering renters will be smarter than me and look up Yelp reviews first.

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Emerald Isle Realty  - Enjoy oceanfront views from the dining room at Emerald Smile 1

Enjoy oceanfront views from the dining room at Emerald Smile 1

Emerald Isle Realty  - Summer Winds offers modern amenities and cozy spaces

Summer Winds offers modern amenities and cozy spaces

Emerald Isle Realty  - Enjoy pool relaxation at Luxury Sands vacation property in Emerald Isle

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Enjoy pool relaxation at Luxury Sands vacation property in Emerald Isle

Spinnaker's Reach Realty

Spinnaker's Reach Realty

3.0(12 reviews)
5.2 mi

Waiting for this Realty Company to have a stronger presence…read morewith online search engines. Otherwise they are top notch. Use them! You'll be happy you did!

My family and I have used Spinnakers reach many times in the past and have not had any serious…read moreissues. We have found dirty underwear left behind and we have replaced AC filters and some problems with the AC working properly, but we have dealt with it. However, this year we booked Sunny Bunz because it clearly said that it was pet friendly and that is what we were looking for. Come to find out, in smaller print, it said no pets allowed. When speaking with someone at Spinnakers reach about this issue, they backed up the homeowner instead of us paying guests. It is clearly misleading to have pet friendly on a site and not allow pets. We would not have booked this house if we had known that it was not pet friendly as stated. The realty company said "that is part of a standard amenities category that identifies pet-related features that may be present at a property if pets are permitted. It is not intended to indicate that pets are allowed." I haven't seen this on houses that don't allow pets before. However, if you look up the meaning of a pet friendly rental property it clearly says, "When a beach rental is labeled pet friendly, it means the property allows pets." That statement has since been removed from the Sunny Bunz listing. I wonder why they needed to remove it since according to them, it doesn't mean anything. I will not be booking with Spinnakers any more due to these shady dealings and not sticking up for the paying renters. I tried to handle this in a nice way with choices of allowing the small pet or refunding my money to be able to book something else, but they wouldn't agree. Save yourself some trouble and book with someone trustworthy!

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Spinnaker's Reach Realty

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Playtime Vacation Rental - vacation_rentals - Updated October 2026

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