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TheeRiviera

5.0 (3 reviews)
Open Open 24 hours

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4 years ago

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6 years ago

TheeRiviera is a great place to stay! Clean place, beautiful views, everything we wanted for our vacay! Thank you!

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5 years ago

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Pelican Motel - Dirty refrigerator when we arrived

Pelican Motel

1.8(13 reviews)
73.3 mi
$$

My family has went to the Pelican for 7 years now for vacation, loving every year except this year…read more When we arrived the new owners had given our room away which I reserved the year before when I was there for our vacation...which you can't talk directly to anyone even at check in or check out only via text with all concerns. My room was not only the wrong room but absolutely disgusting from the front door to the bathroom. Our kitchen was so bad it had grease all on the stove top, inside the stove, the drawer at the bottom was covered from side to side inside & out. The refrigerator had duck tape on the door to hold items such as mayo, mustard ect. Moved the refrigerator to sweep to find not only one but two tampons under it along with a ton of trash. The bathroom had urine all behind the commode with splattered poop on the wall in front of it. I could go on for an hour. I took pictures of everything. I contacted Viagem (new owners) immediately via text & email with a very detailed email explaining the wrong room with how dirty the room is and all pictures with a video to back up my claim. I also texted Victoria (manager) on her cell phone with the no response. One of the maids came in and kept apologizing couldn't believe it. I was told I could leave them and get a full refund which I told them I couldn't because there was no where else to rent. The person I had texted & the person who I had emailed Promised a Full refund for all the problems I had. Now let me remind you this was in July. Now it's the end of August and I haven't received my money back, or any additional contact. I have tried to contact them and they will not respond. DO NOT STAY AT THE PELICAN....it's not the same Amazing motel that it used to be when Tracey was the owners. NEW OWNERS DON'T CARE, THEY ARE LIARS. STILL WAITING ON MY REFUND THEY SAID THEY WOULD MAIL! Now they will not respond via text or email to me at all. I have all emails & text along with the pictures. Thanks, Disappointed Guest Dena 336-561-9332

I am from NJ and have reservations for 7/24 to 7/30. I have been trying to reach the motel for 4…read moredays. I have called at least 10 times a day. I need to reach them soon. Very important

Photos
Pelican Motel - Same just nasty

Same just nasty

Pelican Motel - Drawer

Drawer

Pelican Motel - Front of refrigerator it isn't rust it was just not cleaned

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Front of refrigerator it isn't rust it was just not cleaned

TheeRiviera - vacation_rentals - Updated May 2026

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