Terrible customer service with Rogers IT dept when calling first weird sound and had to hang up…read more 2nd time no sound at all and then put on hold for an hour and no answer yet Where I had to hang up!!! Theirs always issue with the internet!!

I was at this store to assist my friend in upgrading to a newer phone and as it turns out a better…read moreplan. Joseph was the person we dealt with and he was very informative and patient in explaining things to my friend.

Love their concept, basically replacing the whole Blockbuster Video concept in one small vending…read moremachine-like: without paying for an entire store rent. Talk about maximizing the industry standard, sales per square foot that commercial realtors love to talk about but I digress. For just a few bucks a day, you can even rent fairly new releases. And with so many convenient locations since I've actually been to them, plus the fact that I use it, it's easy to find a place to drop off too. Safeway, Superstore, 7 Eleven, and Mac's. Easy to register, all by email. And it's amazing how quick it is: once you've picked up your DVD, by the time you walk back to your car, you receive their confirmation email. That's what happens when you know how the system works ;) the only bugger is when someone's taking too long to scroll through the list but they do sort by categories.

I am still one of those people whom rents movies. With the vanishing stores that are happening a…read moredime a dozen and rapid numbers around the lower mainland I am still happy that there is somewhere to rent movies. I miss that personal human touch, that interaction and geek talk about movies. The Redbox doesn't talk to you but it's a fine medium between the traditional stores and downloading. Here is the problem. Redbox recently become another one of those victims and as of last year, Redbox kiosks in Canada are no longer renting out movies. This is a shame 'cause even though the selection was limited by my interest and standards, they had the latest titles in a timely fashion. In fact it was the RedBox that caught me up with all my Oscar movies before the big ceremony. Even though I cannot rent in Canada anymore. I am still giving it 4 stars as it was an awesome alternative.

Very bad. We ordered home internet with Rogers. They put us with together with conwaves without…read moreinfo us. ( Rogers center in Rockland montreal). When we contacted Rogers no one help us only Mr.Oliver in customer service specialist helped us. Please don't take go with Rogers home internet

Absolutely, awful. Tried to switch package of channels we don't watch to one with the channels we…read morewant and it took over an hour and 20 minutes to try to do that. The info she initially provided changed, and then it became complicated, and they tried to upsale us to get the channels we wanted. The application she was using kept crashing, she had to talk to her manager and support team to get info on the most basic things. By far, the worst, most sketchy support out there. Stay away from Rogers.

Despite this location being in the hussle and bustle of the PATH, I feel instantly calmer when I…read morewalk through the doors. They don't always have the best selection because it's a small location; but the staff makes up for it by assisting you in ordering what you need. They're just sooo friendly. They don't rush people out the door & actually seem happy to be at work. I didn't know that existed. I went in there this week to purchase 2 books. Female cashier looked at my selection and we struck up a conversation about authors in that category. She then suggested 3 more authors for when I was done with those books. Another salesperson walked by and upon overhearing our convo, joined in. When he saw the books I was purchasing, he let me know that one of my choices could be purchased for less in the hardcover version. Decent convo AND cheaper books? Score!