We put in the order for our bowls really late because the app said the store was still open but when we got there it was closed. We were outside thinking that we got charged without getting our bowls but then Lena came out! She offered to make us the bowls and was happy to do so even though we said we could just get a refund. We felt terrible to have to make her get everything out when she just finished cleaning up but she was kind through it all. We greatly appreciate Lena's kindness for making our delicious bowls and not showing any frustration. Lena deserves to get promoted because she showed her responsibility and customer-care tonight! read more

Food: delicious and fresh ingredients. I had the power acai and it was so refreshing especially on a warm day like today. It is pricey and I spent about $30 for the bowl and a smoothie, which I thought was slightly on the expensive side. Service: great! Ambiance: small but clean and good vibes. read more

Really slow . Don't tell you when they are out of stuff and need to remake items before ordering . And annoying teen workers with attitude when you ask about your order after waiting 45 min. read more

employees extremely loud, always on their phones, and being super slow because they're distracted by phones.

I love coming here the place is very clean the staff is super sweet and the açai bowls are great. read more

Playa Bowls - Acai Bowls Near Me - West Chester, Pennsylvania

Great spot for a refreshing treat. The interior design is a vibrant beach theme with surfboard decorations. The ambiance appeals to a younger audience and those who enjoy bright, fun restaurants. The menu has a large variety of fruit bases and toppings to customize your bowl, as well as pre-selected combinations. It was my first time trying an acai bowl, and the cashier helped me choose popular menu items. I ordered the Nutella Bowl without coconut and Electric Mermaid Bowl. The Nutella Bowl has an acai base topped with granola, banana, strawberry, and Nutella drizzle. It has a rich, berry flavor which compliments the nutty Nutella drizzle. I was pleasantly surprised that it was not overly sweet, but rather, a balanced flavor profile. The Electric Mermaid Bowl has a pitaya base topped with granola, kiwi, pineapple, mango, coconut flakes, and honey drizzle. This bowl has a great mix of fresh fruits. The coconut flakes provided a nice textural contrast to the smooth base and soft fruit. This bowl was the most filling. Overall, I really appreciated the laid-back atmosphere, helpful customer service from the cashier, and great food. Both bowls were unique and satisfied my sweet tooth in a health-conscious manner. I'll certainly return to try their other bowls. read more

Playa Bowls - Nutella Bowl (without coconut) and Electric Mermaid Bowl - Acai Bowls Near Me - West Chester, Pennsylvania

My dad walks over a mile into town from our house every Saturday to treat himself to a bowl from here! Whenever I am in town visiting my parents- I go with him. We walked to Playa Bowls on a beautiful and sunny Saturday morning for 2 bowls & an iced coffee coffee. I got the Jetty Bowl and I really enjoyed it. The chai pudding base was really good, filling, and not too sweet. Loved the granola & honey on top, and they have the freshest fruit- especially blueberries! They are HUGE and so sweet! Love this place and love having a nice breakfast place to walk to with my dad! read more

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Stopped in for an açaí bowl after a run, very quiet and only one other customer in there. Pretty standard ambiance for a playa bowls. I got an açaí bowl with strawberries, kiwi, bananas, Nutella and granola. For some reason there were 3 random raisins in my granola which wasn't pleasing but other than that it was fine. read more

Playa Bowls - Açaí bowl - Acai Bowls Near Me - West Chester, Pennsylvania

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The best bowls EVER! The store is always kept very clean clean, freshest ingredients, and great customer service! Will be back very soon!

My first Acai bowl: very tasty, filling, and pretty fresh! Also beautiful looking! The atmosphere is very summery inside and when we went on a Saturday morning they had plenty of girls working so our bowls came up in no time. Prices were $9+ which I guess is reasonable for a meal? No complaints really because you get your money's worth. Tons of options and additional toppings are $.50, which is a great price point. The Acai was fresh and flavorful. I would come here to explore more bowl options and try something new (I played it safe my first order with strawberries, bananas, and granola). This will be great on a hot summer day. Tune in for the day I try Bango Bowls and compare ;) read more

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I've gone to many locations of Playa Bowls. The actual bowls are delicious. This is my rating for the customer service. I ordered 3 bowls all with customizations, some I had to pay extra. I received all 3 without any customizations made with the defaulted recipe. I checked the receipt and my door dash order history to make sure it wasn't a mistake I made or some computer glitch. No mistake on either. I called the store to let them know (wasn't even looking for a refund just wanted them to be aware) the first associate barely questioned anything and quickly said she would refund me. I checked a few days later no refund so I called again. A different associate magically pulled up my name In .0006 seconds mind you my name is spelled different and I didn't spell it for her. She said "it's here it says it refunded on our end so you probably just have to wait longer". Ok I waited....over a week. S Still nothing. I call again and this time another associate tells me "we can't refund stuff you have to email our owner". This was never said to me??? And if they couldn't refund anything to begin with why are two different associates telling me they "see the refund"? I email the owner calmly and attach pictures since it's been basically 2 weeks at this point. The owner doesn't get back to me until the next day, telling me I have to call door dash and get a refund through them. Now I'm irritated, I express my feelings of not appreciating getting the run around and asked her why no one told me to contact door dash to begin with. The owner never replied to 2nd email. At this point I don't care about the $50 I spent on 3 WRONG açaí bowls, it's the PRINCIPAL I was born and raised in west Chester, and live a few blocks from downtown. I was so excited to see that it opened up as ive been to other ones. This was a horrible experience with the associates and owner. As someone who also has 15 years in the service industry (food, retail, beauty) this was a huge disappointment. read more

Ordered an Açaí bowl, their base isn't like any other base i've had before-- not very good. Their granola is a tad light not much crunch more like cereal. Would not buy again. read more

The mermaid fuel juice is so yummy! I totally trust this store during Covid. The staff is always following safe practices and the store always looks super clean. Expect somewhat higher prices but you're paying for quality and freshness in my opinion read more

I'm definitely a fan and to be honest, I've been craving the next time I can go back! I love that they have so many options and that they offer a good amount in the bowl for the price. They also deliver through some of the delivery apps! The workers were nice and helpful. I am impressed and I would definitely recommend it here! read more

Playa Bowls - Half coconut, Half Pitaya topped with granola, banana, mango, pineapple, coconut flakes, and honey - Acai Bowls Near Me - West Chester, Pennsylvania

The bowls taste good. I mean you can really mess up fruit. But the service is not good at all. Never knew there were rewards until the third time coming in. And they never ask if it's for to go. This time the cashier did ask but they still didn't pack my things to go. It's not a major inconvenience but you would think they would ask. read more

Went to Playa Bowls West Chester tonight, located across Market Street from Barnaby's. Great location, used to be a frozen yogurt store there a few years back. Situated right next to the parking garage. My younger daughter and I went there at her request, as we'd gone to the Ocean City boardwalk Playa Bowl as a family last year and really enjoyed it! Unique concept. Many many choices. They have a lot of different types of "bases" like coconut milk, strawberries, and bananas, for example...like mine tonight. I had the "Stupid Cupid" which had the delicious base I just described, surrounded with lots of crunchy granola, ringed by sliced fresh strawberries and big coconut flakes, and drizzled on top with both Nutella and white chocolate! Wow! DELICIOUS! And, it's a BIG bowl! Yikes!! So five stars for the location, the casual decor (we sat on the stools facing the front window...and watched the world go by...), the friendly young counter staff and the BOWLS of yummy combinations of good things to eat that are mostly (Nutella? LOL) good for you! :) read more

Playa Bowls - "Stupid Cupid!!" - Acai Bowls Near Me - West Chester, Pennsylvania

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First time trying Playa Bowls was super excited, the location was pretty busy . A bit disorganized, people were taking incorrect orders, finally received my order after having to be remade since someone originally took it, only to find hair in my bowl . Major disappointment read more

As a former UD student, I was excited when I saw Playa Bowls was coming to WC! I usually get the dolce smoothie which is delicious and peanut buttery. I came during the week with a friend and we ate our smoothie/açaí bowl and did some work on our laptops. There is free WiFi and a few plugs around inside to charge up your laptop. We came early in the morning and it wasn't busy but business picked up a lot during lunch time! It ended up getting too noisy/crowded to continue working so we went elsewhere. But it was a great place to hang out/study! Can't beat the tropical vibes and good food. read more

Playa Bowls - Dolce Smoothie - Acai Bowls Near Me - West Chester, Pennsylvania

Playa bowls is always a great experience... fresh fruit, refreshing but not overfilling açaí with granola, super friendly staff... even put my to-go order in the freezer until I finished my own bowl :) read more

Amazing atmosphere and the best bowls in the world!!! I will make it my mission to stop here every time I'm in an area with a location

FINALLY tried Playa Bowls after months of wanting to go. There were way more options for bowls than I was anticipating, and it was kind of overwhelming. I opted for the coconut base bowl with Nutella. It was called the Nutelloco bowl. It was a coconut smoothie base with coconut flakes, cacao nibs, strawberries, bananas, granola, and of course - Nutella! Portion sizes were good and everything was fresh. It was really tasty and I can't wait to come back and try a different base. read more

Hi! I went to Playa Bowls with a friend and was impressed! The menu is HUGE and it took me like 10 minutes just to look at all of my options. There are tons of bowls to pick from based on the smoothie base (açaí, banana, chia, etc), specialty bowls or customizable bowls. I ended up with the Stupid Cupid (speciality bowl) and it was delicious! It was a strawberry banana smoothie base, topped with granola, cacao nibs, coconut, strawberries, and Nutella. The cost was on the higher side for smoothie bowls (~$10), but the serving size was huge! Definitely is a shareable size, or you could take it home and have leftovers. The inside of the shop is also super cute. There is plenty of room for seating and it has a beachy vibe. There were also fun little games sitting on tables to keep you entertained. Worth checking out if you are in the area and need a refreshing treat! read more

Playa Bowls - Stupid Cupid bowl - Acai Bowls Near Me - West Chester, Pennsylvania

Love them so fresh and so good; glad there so close to home. I love there coupon system; spend and get money off a bowl

I made the mistake of coming here a few weeks back. I got the Pura Vida Bowl and that is my go to from now on. It was sweet and fruity a great combination. The environment when you walk in feels all tropical and all which is a blast during the winter time. It is a bit on the pricy side, but totally worth every penny in my opinion. The fruit seems fresh and very flavorful. Only thing I so dearly wish, is that they would stay open later then 8 cause sometimes I am craving it and it's already past 8:00 read more

Playa Bowls - Pura Vida Playa Bowl - Acai Bowls Near Me - West Chester, Pennsylvania

Ingredients are always fresh here. Friendly employees. Clean store. Right in the heart of West Chester.

Found this place because I was craving a healthy snack. Checked out the menu and got my heart set on the chia bowl. Unfortunately they don't serve the chia bowl at this location (hence the missing star) but I opted for an açaí bowl with granola, blueberries, strawberries and almond butter and it hit the spot! Very fresh ingredients and the açaí base was so delicious! read more

Okay smoothies and I was unhappy with the service. My boyfriend and I came by here in the morning before meeting up with his family and I got the acai energy and my boyfriend got the dolce. When we got up to the register, the girl at the till literally just stared at us blankly until we ordered. No "hello", no "how can I help you", etc. after I said "hello, how are you" to her. The guy in front of us was being kind of a jack ass so maybe that was why, but it definitely left a sour taste in my mouth because we didn't do anything to her. The acai energy was VERY sweet compared to what I was expecting and my boyfriend liked the dolce but all you could taste was the peanut butter. I'm not sure if I would necessarily come back here especially considering it seems like there are a lot of other smoothie places in the area. They do have a lot of options on their menu, which is nice. read more

My fav spot on a hot summer day. 10/10 customer service and very clean inside will be back

Finally a good Açaí bowl in West Chester!! Super yummy, well made, and reasonably priced. They have a ton of different fruit bowls and blends. So happy to have a place like this in town! read more

Honestly, not as good as i expected. It kinda tastes fake and artificial. I would recommend going to Bango Bowls instead. read more

Playa Bowls - Acai Bowls Near Me - West Chester, Pennsylvania

Visited for the first time last week and I was amazed! The shop is adorable and trendy and my pitaya bowl and smoothie tasted like heaven! I'll definitely be coming back for more! read more

Absolutely delicious! Incredible variety of options to choose from. Best of all its DOG FRIENDLY! Bring your pup in as well!

I came into the store at 7:55 on a Friday night, unaware that the store closes at 8. I was rudely welcomed by the blonde girl at the register. My friend an I walked up and she immediately said "if you know what you want that'd be great because we are closing at 8" and gave a very dirty, mean look. After ordering, a young boy walked in and she angrily said "um we're actually closed". However, the boy was meeting his friend who was already helped. She rolled her eyes at him. Her behavior was very unwelcoming and unprofessional, this is the worst customer service I have ever gotten. I will say the other two workers were polite, and the bowl tasted good. read more

Absolutely love this place. So glad they opened one of these in West Chester. Anyone who spends anytime traveling will appreciate this place. Trust me, try it. Unlike other bowl places in West Chester that scoop out frozen açaí like ice cream (yuck), all the bowls at Playa are fresh and delicious. Can't wait until they start serving Poke in January! read more

Loved this place. The food was fresh and easy. Their açaí bowls are fantastic and refreshing. My go-to in the summer!

My first time at playa and i did not enjoy my experience. The workers were laughing because I looked a little lost and clearly I was it was my first time. Never going back. read more