This place is super cool for the kiddos!! Jasmine and Darrel were super chill and had great…read morecustomer service!

This is a great place to take your kids if you are trying to get them tired. There's so many things…read morefor children to do, run on, explore, bounce on and swing from. It's a lot larger inside than it looks from the outside. There are so many different options for children to play on including video games. The pizza was actually pretty good. Every employee there was smiling and super happy. I don't know how they do it because being around that many screaming, running, excited, energetic kids for hours on end would drive me crazy. Every employee was extremely helpful and courteous and very patient with all those children running around. The bathrooms were clean. The snack area was clean. They cleaned the tables off as soon as people left. I attended a birthday party and the birthday room was the perfect size. Our party room attendant was a super sweetest young man. He was so patient with everyone and did not seem annoyed by all of the screaming and excited kids running in his way while he was doing his job. He brought us everything we asked for with a smile. They are extremely organized. I love the colored wristband method. A child did get hurt while we were there and the employees rushed to help her. They were organized, they weren't frantic or freaking out at all. They had clear communication with each other. Because they were so organized and professional it kept the parents from freaking out and they kept the child relaxed until the ambulance arrived. You could totally tell this was not their first rodeo. Before I got there, I was wondering, would it smell strange because of all the little kids and the sweat, it being an enclosed building and the no shoe thing, but to my surprise, it smelled clean, I didn't see any trash anywhere you can definitely tell that they take pride in this business.

My family and I had a wonderful experience here the employees are amazing and they also have snacks…read moreand drinks next to the counter

Horrible place don't have parties here Staff started picking up and cleaning up 20 mins before…read moreparty was even over while guests and kids were still at the tables and eating. For how much that was spent on the party we should have the whole time. Not picking up 20 mins before the end time of the party! Was so rude and disrespectful.

I had my sons birthday party here! Kids had a blast. Their staff did such an amazing job on…read moredecorating for the theme. Nice & clean play area.

Great concept and the staff was nice, patient and helpful. I had my three grandchildren, the…read moreyoungest couldn't keep up with the older two so I took him to the baby section. He didn't want to stay there too long, so I almost couldn't keep up with him. :) Staff suggested a great place to sit so I could feel comfortable seeing all three of them. But honestly, it wasn't even necessary, it's cozy and safe, so you can see almost all the way around. Best money I've spent for the kiddos in a while, oldest (5, the middle (4) and the youngest (1 1/2) were all entertained and nobody wanted to leave - they could have stayed all day! I love this place for us grandparents. Kids already asked me when we are going again, music to ears, I'll be back.

I'm so glad we found this place! As most people that live or visit Tracy know there isn't any…read moreindoor things for kids to do and this place has been amazing especially since it's been raining and winter break! Very clean and the people here are so nice! They have drinks and snacks you can buy for your little ones and have seating area for parents. My son asks to come everyday lol it helps that they are beyond reasonable for their prices! We have to support our small businesses like this so we can keep them around! We need them!

Fun and cheap way to let the kids blow off steam! They are always clean and have plenty of sitting…read morespace for the adults. Adults get in free, but bring water and go to the bathroom beforehand. Wear grippy socks or pay $3 for a pair of theirs.

This place is smaller than I expected, but there were still plenty of activities to keep the kids…read morebusy and entertained. We visited on a Sunday, and it wasn't too crowded, which was nice because the kids had plenty of room to play. They also have party rooms available, and the rooms are a good size for birthday celebrations and group events. My only suggestion is that the food court service could be more attentive. It often seemed like no one was at the counter when assistance was needed. Overall, it was a fun experience, and I'd recommend it for families with young children.

Very disappointed in our visit. First of all, all of the social media posts we see about this…read moreplace, shows adults going down the slides with their children. We were informed that adults are NOT allowed on the second story of the play structure and cannot accompany our child on the slides. Our 21 month old had to stay on the first floor the whole visit. She started getting upset that we wouldn't allow her to follow the other kids up to the slides. I asked an employee why we couldn't go down the slides with our daughter and she said per new ownership, they changed the rules. Except recent videos (as of today) on social media of people advertising this place show adults going down the slides. We also witnessed adults walking around the top floors with their kids and going down the slides. It seems that the rules aren't applicable to everyone. Tons of balls in the ball pit were deflated, the ball cannon shooters were not working and that's pretty much all there is to do if you stay on the ground floor. Older kids can play in the ball pit and it's simply way too small for that. My daughter was terrified of the older kids running and jumping into the pit around her. It was a rainy day outside and very crowded. I asked one of the floor workers if she could turn on the giant overhead fan to help move some air around since it was very muggy and warm and she said she had to ask the owner first. She even admitted she was getting hot as well. 20 minutes went by and it was never turned on. I guess it doesn't work? Not sure why you need to ask the owner for permission to turn on a fan. The layout could use a little rearranging. It's a cool concept, just not executed nearly as well as others with the same idea. For the price, $40-ish for two adults to accompany their toddler, it's absolutely not worth it. We won't be returning. Also keep in mind, if you order tickets and sign the waiver ahead of time, you'll still have to wait in line behind people who didn't. Just one person in front of us with one child took 15 minutes to buy their tickets and sign the waiver. Once we were checked in which took less than 5 minutes, the line was out the door. There are also no lockers to safely put your belongings in, just open cubby's.

This place is so fun!! The owners and team are extremely helpful and really care!! We hosted a…read morebirthday party here for our 9 year old son and everyone had a blast!! They played indoor soccer, hit baseballs in the batting cages and played some really fun games in the simulator :) Highly recommend this place for a party or just something fun to do with the family!!! Thanks GamePlex team!!!!

Very fun place, great prices, good vibes and you can do so much! This place never disappointsread more

We had a good time. My grandson is 2 and he didn't want to leave. The place was clean. The workers…read morewere kind. Lots to do cleaning, playing store, climbing, jumping and hiding!

Been here a few times now. Signed up for a monthly membership after the 3rd visit. A great place…read morefor the little ones to get exercise that also makes them think. Has a separate place for babies who need to be contained. The playground is 2 stories and much bigger than it looks in pictures. My 2 year old is always tired after about an hour of non stop playing. I would say the optimum age is 0-8ish but older kids would enjoy it also. The owner is constantly cleaning. Cool local place.

I'm not sure how this place received more than one star except maybe because the reviews are super…read moreold. I went recently and the first thing I noticed was the urine smell. We had already paid and my son was too excited so I couldn't turn back. The place looked like it hadn't been cleaned for a long, long time. The person working there was sitting on the sofa on her phone. Honestly, this place was gross and I definitely wouldn't come back. I caught a cold two days later and I can bet it was from that place. This place is not suitable for children.

READ THIS BEFORE VISITING THIS BUSINESS Twice now they've…read moreswitched their machines and have refused to accept credit which we had paid money for previously. The first time they "graciously" (according to them) gave us about a third of our monies worth. We unfortunately gave them the benefit of the doubt and figured it was a weird situation and they mishandled it as an isolated incident. We were wrong, they switched their arcade pay system yet again and this time refused to give us a penny's worth of credit for the money we had already spent and saved on one of their arcade cards. Learn from our lessons, avoid this establishment