I usually don't ever make reviews but this has made me so mad at the service here. I was with my…read morefriends and I had to use the restroom and I asked the cashier and he was on his phone and told me there was no bathrooms. I then asked him where the nearest bathroom was and he looked at me and just shrugged at me. Well come to find out my friend also needed to go and he went to the back and saw the public bathroom. Really pissed off how this was handled and I had to walk 2 blocks to find a shop when all along there was a bathroom right there.

I had a higher expectation of video games at a place marked as an arcade. Well, they do have a…read morecouple of stand up games at the front. In the back, on this particular evening, was a gaming competition between a number of probably very good gamers. An announcer calling out the next player and a display of brackets for the competitors. They also have a selection of gaming consoles and a very large selection of game cartridges and CD/DVDs.

Oh man. Hand me my white tube socks and my cut-off Def Leppard t-shirt because we're off to play…read moresome pinball!! Man, this really brought me back. Conveniently located right off Grand Ave (US 60) in a little strip mall right in the heart of Surprise. Tons of ample parking for you and some of your closest friends! We were greeted immediately when we walked in. Contrary to what a few of the other reviews have said, you do ** NOT ** need to bring quarters with you. Obviously, you can. But it's not necessary. The nice gentleman running the place today gladly took our $20 bill and give us a few $5 bills back. From there, you can go to their change machine in the back, chuck in your $1 bills or $5 bills and it'll spit out quarters at you. Once you've got your pockets full of quarters, head over to one of the many machines and be prepared to be entertained! It's $1 per game. I know, but this ain't 1984 anymore so a dollar per game checks out. We blew through our $20 in a hair over an hour. It is incredibly clean inside! The machines functioned with no issues at all and I can't stress enough about how clean the machines (and everything) was here at Player 1! If you want to partake in some soda or alcohol, they can serve you up some refreshments while you've got your hands full with a pinball machine. Super fun way to spend a hot summertime afternoon here in Arizona. We will DEFINITELY be back. Such a cool place. Can't recall the last time I saw this many pinball machines lined up in a row. I think I was listening to Van Halen on cassette on my boom box. Highly recommended, friends! Go check them out!

One dollar a game.......forget it! The games suck and the place is dirty and run down. staff is…read morerude. i wont be back.

Visiting from New York. Love to visit pinball arcades while traveling and was pleasently surprised…read moreto find one of the best pinball arcades I have ever visited. Selection is enormous and machines are in great condition. Highly recommend.

This Arcade is amazing. Great hospitality and fun pinball…read moregames. I came on a competition day and everybody was nice about leading me through the process.

AMAZINNNNNGGGG!!!!!! This is a multi-room place you can go and bring your friends for fun…read moreactivities. The rooms range from activities that have strength, brain teasers, teamwork, and more. It's such a great bonding opportunity and allows you to have fun with whoever you bring with phones down. Parking is NO issue at all at this location. They have so many spots available given the strip outlet location it's in. I do recommend not wearing any thick or heavy clothes and bringing as little items as possible, because you will be moving A LOT and sweating will be your enemy. They have a bar and restaurant as well, but we didn't get a chance to go. Definitely will be back, and next time need to go for 4 hours! I think we did 2 hours and it didn't feel like enough time.

Let me start by saying this is an incredible idea and it's executed pretty well, but:…read more 1. There are no hints. Some of the games are not self explanatory and difficult to figure out. We tried one game about 8 times and made zero progress so just quit trying. 2. Some of the games are extremely physical. If you pass level one of a game, you move to level two. If you fail level two, you restart the entire game. This happened to us in one of the room several times. I like the concept, but both of these things are incredibly frustrating. We'll probably go back and see if we're any smarter or fitter than we were before. If you're in great physical shape, this is a good place to exert a lot of energy!

Francesca and her team made my twins birthday party so special! From the set up to the clean up to…read moreeverything in between; she managed a very active group of 10 year olds. This is a hidden gem for birthday parties. The arcade sits nicely in between Peter Piper and Maverix. My boys said they loved that they didn't loose their friends bc it was too big, but it also kept them entertained for a 2 hr bday party. The prices were also legit, and the kids all left very happy. Cannot recommend Cyber Quest enough.

Lee is the supervisor. The machine was broken and ate my money but she wouldn't refund me. She…read morefirst said she *couldn't* refund me because I swiped my card a bunch. Then her coworker offered to refund me. Then she clarified that she COULD refund me but "didn't want to. I shouldn't have swiped my card 6 times" (to try and get it to work.) Lol what the heck? I was gonna give 1 star but u gotta appreciate a worker who tells you how they really feel. It was comical how much she dgaf. Plus her coworker was there to refund me. something that was icing on cake. Quite an experience!

So there we were, headed to Castles N' Coasters a wholesome amusement park in the desert... a place…read morefor families, laughter, and apparently, poor decision-making. Now my buddy this man reaches into his pocket and pulls out what I can only describe as a historical artifact. I'm talking a doobie so big it looked like Bob Marley himself rolled it during a greatest hits tour. I said, "Absolutely not. I am a grown man. I got responsibilities. I got a mortgage. I got snacks at home I haven't even finished yet." That didn't matter. Next thing I know, windows are up, car turns into a Dutch oven of bad decisions, and now I'm just along for the ride literally and spiritually. Somewhere between "this is a bad idea" and "why is everything funny," I lost control of the evening. We pull into the park around that magical time you know, that in-between hour... not quite day, not quite night... like God dimmed the lights and said, "Alright boys, let's see what happens." The whole place is glowing neon lights, arcade buzz, roller coasters rattling in the distance. Felt like walking into a carnival dream... or maybe a fever dream. Jury's still out. Now here's the thing about this place it's been around since the late '70s, sitting right there in Phoenix like a desert time capsule of fun. You got four roller coasters, including the Desert Storm, which sounds fun until you're on it reconsidering every life choice that led you there. Then there's the Patriot wooden, loud, and about as gentle as a bar fight. And somehow... SOMEHOW... we thought tequila beforehand was a good idea. So now we're buzzed, slightly baked against our will, and wandering this park like three philosophers who lost their notes. We're laughing at everything. Nothing's funny but everything's hilarious. A trash can? Comedy gold. A churro? Best thing I've ever eaten in my life. A child running past me? I'm emotionally invested in his journey. But I'll give credit where it's due the park itself? Clean. Staff's friendly. Nobody's judging three grown men giggling like idiots. It's got that old-school charm too arcades, mini golf, rides, the whole deal. You can bring a family here... or whatever version of a situation we were. Now the rides... oh, the rides. Let me tell you something nothing will make you rediscover fear like being slightly out of your mind on a roller coaster you thought you could handle. I got scared... not once... not twice... but a few times. The kind of scared where you start making promises to God you don't intend to keep. "I'll be a better man if I survive this drop..." Didn't mean a word of it. By the end of the night, we had the munchies, the laughs, and just enough dignity left to get back to the car without needing a group meeting. For a couple hours, though? We were kids again. No responsibilities. No stress. Just lights, noise, and pure, ridiculous fun. So yeah Castles N' Coasters might be a family amusement park... but under the right or completely wrong circumstances, it turns into one hell of a story. Would I recommend it? Absolutely. Just... maybe crack a window on the way there.

There's a couple machines upstairs that "ate our money". It's a play card with credits, but there…read moreare a couple times the games didn't let us play or credit us for a game. Also, the Simpsons machine doesn't let you play Lisa. it picks Bart if you select Lisa's button. Another machine is Zoltar downstairs. He only talks, but does not spit out a souvenir ticket. That one actually did eat my dollar. I guess it made up for it because a couple people abandoned their games downstairs in the middle, so the bf and I played for "free". It was on someone else's dime, but I guess that counts, too. We got nachos and drinks from the snack bar. Service was quick. As with any family fun event center, food was a bit overpriced. The female bathroom was nasty. I don't know how often they clean them, but there was paper all over the stall floor. The faucets had a lot of buildup on them. Both the male and female restrooms smelled funky. I didn't play at the putt putt section, but one day I'll be back to do that. Overall, a good arcade/food experience. I'd recommend this place to people. I cannot comment on any of the rides/attractions besides the arcade.

We actually came for a private screening of the documentary Sanctuary and because we came at the…read moredinner hour, we ordered our food and it was delivered to our seats. That's really fun! The seats are big, comfortable recliners with attached trays that have cup holders and is big enough to set all your food on. I had the grilled chicken sandwich and wife did the sliders. Everything was fresh, seasoned, and cooked perfectly. I actually loved the chicken sandwich with it's crusty chicken breast that was juicy and delicious. Great experience overall.

Absolute fun for all! I highly recommend if you're in the area and have some time to kill to come…read moreminiature golf, play arcades! Tune flies when having fun! Thank you especially to Camilla, the bartender who was very nice. Make sure she made great drink recommendations.

I went here nearly daily for years. Their day pass is a really good value, and the people that run…read morethe spot are insnanely nice. It's cool place to run into and meet people you probably never would be otherwise who likely play the same stuff as you. There's snacks for purchase inside, a subway in the other part of the building, a convenient store that has everything on the other side.. so really there is everything you could ever need. The lighting on the inside is cool, and the computers run everything, are in good condition. The only downside I ever ran into was that sometimes you need to hunt around for a working headset, but other than that . 10/10

Genuinely just not a space for anything besides casual gameplay, the first thing I noticed…read moreimmediately were these plastic bumpers between each desk. Understandably they're there to keep everyone within their designated ~42 inch square but realistically there's no way to aim here, you will absolutely smack your mouse into the bumper if your normal sens exceeds 15cm/180. That math might sound kinda funky but they have a full 100% keyboard with a numpad, so you lose all that space in practice unless you curl up in a wildly unnatural position and rest the keyboard on the plastic bumpers but nothing I did even remotely made this place comfortable. It's as if they've never had anyone play a shooter here, or everyone who ever has had an eDPi of 12000 or higher. They aren't really equipped for MMOs either, every mouse in sight was a Razer Deathadder Essential, no Nagas or Scimitars or even a knockoff 12 button, so unless you're clicking your buttons or reaching to the = key naturally on a full sized keyboard you're crippled. I picked up a 5 hour session off the rip because my buddies in town and I only have one PC in my place, I couldn't even survive 30 minutes here before just giving up and deciding to watch him play, but even a guy who never gets to play, who really wants to play, couldn't survive more than an hour and a half of his five hours. Side note, we pushed in our chair to make space to walk through the aisle and the light rattle of the desk sent a PC for a whole bootloop back to BIOS. If you aren't desperate it's something, but don't come here for Overwatch or Valorant or CSGO or really any shooter.