1 Star - Dangerous and disappointing experience on the Big Wheel…read more I rode the Boardwalk Big Wheel at Arizona Boardwalk today with my two young boys, ages 2 and 4. The experience was honestly terrible and, more importantly, felt unsafe. It was 105°F outside, and we were placed in the orange #15 gondola. The gondolas are primarily enclosed by glass and have no effective air conditioning. The AC in ours was clearly broken and was blowing hot air instead of cooling the cabin. Within minutes, all three of us were drenched in sweat and the heat inside was becoming extremely uncomfortable. The biggest issue was that the attendant locked us inside the gondola despite the extreme heat. We waved at her to let us out, but she didn't. We went around the entire wheel and, when we came back around, we waved again. She saw us, but still didn't open the door. I ultimately had to yell and knock on the glass to get her attention before she finally let us out after the second trip around. When we got off, I explained what had happened to the attendant. Her response was essentially an unenthusiastic, unapologetic "sorry." There was no concern about whether my children or I were okay, no offer to move us to a functioning gondola, and no refund or other attempt to make the situation right. I paid $22.71 for the ride, but the money isn't really the issue. What concerns me is putting young children into an enclosed, extremely hot gondola with a malfunctioning cooling system and then failing to respond when the passengers are clearly asking to get out. I would strongly recommend that Arizona Boardwalk inspect and properly maintain these gondolas and, more importantly, make sure attendants respond immediately when passengers are signaling that they need to exit. I would not recommend riding the Boardwalk Big Wheel, particularly with young children in extreme heat.

Such a fun place to visit! There are so many restaurants and activities all in one area, plus…read moreparking is easy. Not too fun during the summer though because it's open parking! It's also a great spot to entertain and tire out the kids! Lol There's even a Ferris wheel, but it was way too hot for us to ride. We also found a photo booth near the restrooms ($8), which was a fun little bonus. It's conveniently located near OdySea, Topgolf, and Talking Stick, and it's super easy to get to from the freeway. If you're visiting during the summer, I'd recommend saving the outdoor walking for the cooler months and spending the hotter afternoons indoors at OdySea.

Super fun and well kept! Hopefully it doesn't go downhill in the next few years because this place…read morehas a great thing going!

great place and fun for the kids. Brielle (long dark hair) is incredible and fantastic engaging…read morewith kids and keeping them safe.

AMAZINNNNNGGGG!!!!!! This is a multi-room place you can go and bring your friends for fun…read moreactivities. The rooms range from activities that have strength, brain teasers, teamwork, and more. It's such a great bonding opportunity and allows you to have fun with whoever you bring with phones down. Parking is NO issue at all at this location. They have so many spots available given the strip outlet location it's in. I do recommend not wearing any thick or heavy clothes and bringing as little items as possible, because you will be moving A LOT and sweating will be your enemy. They have a bar and restaurant as well, but we didn't get a chance to go. Definitely will be back, and next time need to go for 4 hours! I think we did 2 hours and it didn't feel like enough time.

We went to Bam Kazam on a Saturday at around 8 PM. There were 4 of us total, 2 have been there…read morebefore, but this was my first time. The premise is similar to an escape room, but there are several themed, interactive rooms that you try to progress through. Each room has a 3 minute time limit and if you pass the first challenge, a door opens to another room. Each themed room has 3 challenges total. We all had a lot of fun working together as a team. The rooms are hard to complete (at least for us lol) and some of the rooms required more physical ability. There are employees there to help you as requested, which helps if you get stuck on what you're supposed to do. The rooms are well put together, theme-wise, which adds to the experience of the challenges. There were a lot of people there, which meant a long waiting time. I feel as though we did more waiting than we did inside the rooms. Although, it didn't help that several rooms broke or weren't functioning correctly throughout the night. There's also a bar in the back where you can grab drinks and food, if you so choose. I would recommend waiting until after the experience since you have a 2 hour time limit. Overall, Bam Kazam is a unique activity to get a group of friends or family together for a night of fun and challenges! I would definitely go back again, but perhaps on a weekday or a time that would be less busy.

We love this place! It's the perfect place to bring your little to play and socialize. So many fun…read moretoys and they keep the space very clean. I also love the option to work while our son plays for a few hours interrupted. The owner and staff is so amazing and so friendly! This is by far the best place, especially when you're not ready for a full day care. So happy we found this place! We love this place! It's the perfect place to bring your little to play and socialize. So many fun toys and they keep the space very clean. I also love the option to work while our son plays for a few hours uninterrupted. The owner and staff is so amazing and so friendly! This is by far the best place, especially when you're not ready for a full day care. So happy we found this place!

We came here again and it was much cleaner this time around and I actively saw staff cleaning the…read morearea! So wanted to come back and give it higher stars :) and appreciated that they accept walk ins!

Extremely frustrating cancellation and refund process We…read morebecame members over the summer. When I asked how easy it would be to cancel, I was assured it was very easy. When the time came to cancel, I called and was suddenly told I had to download a form, fill it out, and email it back. Fine -- I did it. Then on the day of the billing cycle I was charged for September. I emailed and left a voicemail. Four hours later I got a reply saying my membership would continue through the end of September... with zero mention of a refund. I called again and was told only the manager could process a refund, and that she would call me back at 2. I specifically said I did not want to wait around all day for a callback. I was told that was the only way. No call ever came. I had to call back myself. The manager (Riley) then asked for my full card number over the phone to issue the refund. Extremely inconvenient. Later I checked and the refund was only half the membership amount. When I called again, she said she "wasn't sure of the amount so she just returned whatever she decided." We had been on the phone together -- she could have simply asked. I had to give my card details a second time and go through the whole process again for the remaining balance. I am blown away by how this business is run. On top of the cancellation nightmare, regular visits have shown ongoing issues with underage employees and the AC frequently not working. Would not recommend.

This place has really gone downhill. Brought my grandchild here early, when it's just the small…read morekids, very crowded with larger kids, that were running into the little ones. Some of the mats had holes and tears in them. Will be checking out Slick City The 1st 2 photos are from KTR UPDATE Today we went to Slick City, oh my, what a change. First and foremost, it's clean! It's cheaper for the little ones, and they have their own area to play. We will be back!!

Francesca and her team made my twins birthday party so special! From the set up to the clean up to…read moreeverything in between; she managed a very active group of 10 year olds. This is a hidden gem for birthday parties. The arcade sits nicely in between Peter Piper and Maverix. My boys said they loved that they didn't loose their friends bc it was too big, but it also kept them entertained for a 2 hr bday party. The prices were also legit, and the kids all left very happy. Cannot recommend Cyber Quest enough.

Lee is the supervisor. The machine was broken and ate my money but she wouldn't refund me. She…read morefirst said she *couldn't* refund me because I swiped my card a bunch. Then her coworker offered to refund me. Then she clarified that she COULD refund me but "didn't want to. I shouldn't have swiped my card 6 times" (to try and get it to work.) Lol what the heck? I was gonna give 1 star but u gotta appreciate a worker who tells you how they really feel. It was comical how much she dgaf. Plus her coworker was there to refund me. something that was icing on cake. Quite an experience!

Nice aquarium. I went with my buddy for an afternoon activity. We enjoyed looking at the various…read moreaquariums with a mix of both freshwater and saltwater exhibits. The shark tank was very nice with several different species on display. We also enjoyed the sea turtles. The portion of the aquarium where you sit in theater style seats and rotate through 4 different aquariums in 20 minutes is a unique experience and definitely worth while. Price was $50 per person with discounts for military and children.

Odysea Aquarium A…read moremust is the bathroom, voted as one of the top bathrooms in the country, it is spectacular and well deserved of the honor. Been here 3 times, what a nice place to take the family for fun and education. Took the 3 year old granddaughter and she loved the jellyfish portion and of course the hands on water table. She generally is fascinated by the whales or penguins but the penguins were in the far back where she could not see them. The is a toucan and a slough, but the wonderful thing is the Aquarium Carousel where you sit and the seats rotate to different tanks. We went in April, purchased a year pass to attend during the hot summer days with our granddaughter, a great relief from the summer heat. Locals and visitors please support this amazing place, plus in the same structure is the Butterfly Wonderland, great place to alternate for the family

As a butterfly fanatic, I was in heaven!! There are so many beautiful species in the garden, there…read moreis no bad direction to look in. The staff were so knowledgeable and truly cared about all the animals in their care. Highly recommend, especially as a break from the heat!

This experience starts with a 3D movie about the migration of monarch butterflies, then a stop in…read morethe Emergence Gallery, where you can see caterpillars and chrysalis (aka cocoons). From there, visitors can access the Conservatory through the doors. Though a bit humid, it is such a magical environment with concrete pathways, a few seats, a koi pond, and lots of greenery. Various plants creating a beautiful setting, including flamingo flower, panama rose, purple heart, and sandpiper vine. And informative signs are posted throughout, educating visitors about the conservatory and butterfly care. Visitors are given a butterfly guide in the beginning, but some of the butterflies fluttered their wings so quickly nonstop, it was sometimes hard to identify. The big blue one (blue morpho, I believe) looked like a bird as it soared in and out of the plants and overhead. There were so many butterflies in the air, on the leaves and flowers, they even had signs noting how you could get them to land on you as well. The random music in the background wasn't too loud. At some point, the Harry Potter theme song came on, and what an enchanting vibe in the conservatory! They had bees in there too (behind glass). Once you exit the butterfly conservatory, there was much more to see. The Rainforest reptile gallery included awesome turtles (like the mata mata turtle camouflaged with the rocks), snakes, and even amazing axolotls on display. And the Tropical Waters room was delightful to view, with fish, stingrays, and more. There was also a gift shop, cafe, and vending machine selling edible bugs. Butterfly Wonderland is great for all ages, and I had such a memorable time here this past weekend.

Glow Putt Mini Golf was a great time and took about an hour for my family of four. We enjoyed our…read moretime here on an early Saturday evening. Although it was busy, it didn't feel overwhelming and there weren't long waits at all. They offer a key to a bathroom towards the back and a party room for rental. The music was fun and upbeat and the ambiance with all the glow lights makes it cool and different. They also have an air hockey table at the front for a dollar. Such a fun spot for the family!

A good place to spend an hour while escaping the heat! It's not a very big space so it can get a…read morebit crowded, but it was good fun. The decorations were nice, and a lot of the holes featured neon tubes to give a little 're-charge" your golf balls and give them a brighter glow. Some of the holes had laser beams helping you with your aim. They have a $5 charge if you want to play the course again at the end, which is a good value. There's also a party room at the back you can rent. It's in a large plaza, so plenty of parking outside. The girls at the front desk didn't seem very happy to be there, but they were not rude by any means.

I love this place!!! Such a cute and fun place for girls of all ages to enjoy some pampering.read more

Since this company is having a go fund me to keep their doors open, I figured I would leave a…read morereview. My experience was over a year ago, but I did not go back. The lady who provided my daughter's first hair cut left us with an uneven cut. I had whatever package for first haircut booked. I didn't want the certificate of a first haircut, and I didn't want to take a chunk of my kids hair home. When checking out the stylist made this known to the owner who was checking us out, and when my kid asked for a lollipop she was told that we didn't buy that package to include the treat and we couldn't get it. Also I remember not being welcomed in, there was also a camp of sorts going on without much for the kids to do. I haven't been back since due to the poor cut, poor customer service and less than great representation from their owner. And the go fund me email gave me the ick